1st Line Support Jobs in Washington, DC

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Desktop Technician - Help Desk Technician

Dexian DISYS

•

Arlington, Virginia, USA

Full-time

Dexian has an immediate opportunity for a Desktop Technician to provide Level 2 support for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Technician shall be responsible for: Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals. Installation of upgrades (memory, hard drives, etc.) and periph
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Posted 1 day ago | Updated 3 hours ago

Desktop Support Technician

Enterprise Logic Inc.

•

Reston, Virginia, USA

Contract

Hello, Client: Construction CompanyPosition: Desktop Support TechnicianLocation: 12011 Sunset Hills Rd, Reston, VA 20190Duration: 12 Months on W2 basisMax Pay Rate - $45/hr on W2 - With No Benefits Job Description: This position will be based to Reston office for training until they are moved to the DC office in 2024 (prepping new office and continuing to support old DC office). After the move to the DC office to support - there will still be some travel for support in the Reston office location
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Posted 3 hours ago

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

•

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski
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Posted 21 hours ago | Updated 20 hours ago

Desktop Technician - AV Technician

Dexian DISYS

•

Chantilly, Virginia, USA

Full-time

Dexian has an immediate opportunity available with our premier aerospace customer for a Desktop Technician providing Level 2 support for various services. As a member of the desktop support / break-fix team, the Desktop Technician will have a primary focus on Audio Visual Support (AV). Audio Visual duties include providing phone support for analog and digital gateways, phone configuration, secure phones, ring down lines, and cross connects. The Desktop Technician will coordinate Centrex and oth
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Posted 11 hours ago | Updated 3 hours ago

Helpdesk Specialist Journeyman

CSZNet, Inc

•

Washington, District of Columbia, USA

Contract, Third Party

Onsite - Only locals to DC, MD, VA Helpdesk Specialist Journeyman (731803) Washington, DC 12 Months + DescriptionThe candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC. Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to securit
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Posted 1 day ago

Professional Services Manager

Parkar Consulting Group, LLC

•

Bowie, Maryland, USA

Full-time

Job Title: Professional Services ManagerJob Type: Full-Time Location: Bowie, MD (Hybrid) Department: Professional Services / Tier 3 Support <>Overview:As a Professional Services Manager, you will play a pivotal role in leading our professional services and Tier 3 support team. This position requires a dynamic individual who excels in both a managerial and hands-on technical capacity, providing guidance, oversight, and support to our team and clients, particularly in the healthcare technology sec
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Posted 2 days ago

AWS SUPPORT ENGINEER

Btree Solutions Inc

•

Reston, Virginia, USA

Contract

Job Title: AWS SUPPORT ENGINEER Location: Reston, VA Duration: 12+ Months Visa: H1B and EAD Contract Type: W2 Production support experience is must. Stay updated on AWS services, features, and best practices to provide proactive support and guidance to customers. Participate in on-call rotation schedules to provide 24/7 support coverage for critical incidents and escalations. Implement best practices for AWS deployment, including but not limited to EC2, RDS, S3, Lambda, and CloudWatch. Moni
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Posted 16 days ago | Updated 5 days ago

Technical Support Analyst

Pyramid Consulting, Inc.

•

Maryland City, Maryland, USA

Contract

Immediate need for a talented Technical Support Analyst. This is a 06+ Months contract opportunity with long-term potential and is located in Byfield, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-19401 Pay Range: $30 - $34/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Note- ONSITE POSITION. Schedule will start on 1st
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Posted 7 days ago

Desktop Technician

Varada Consulting

•

Falls Church, Virginia, USA

Full-time

Deskside Technician Ability to obtain and maintain a Public Trust clearance Responsibilities: Daily client interface.Representing the interests of IntelliDyne in all interactions with clients.Addressing and correcting any hardware, software or connection issues.Supports Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed software.Resolving problems through customer education, training and direct assistance.Ensuring backup, recovery and data restoration fr
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Posted 2 days ago | Updated 15 hours ago

Call Center Representative (Tier I)

22nd Century Technologies, Inc.

•

Washington, District of Columbia, USA

Full-time

Duration: Long Term Work duties are performed remotely except on site presence is requested. The call center is open 24/7/365, thus weekend and holidays availability are expected. Duties: Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem. Providing telephone, email and walk-in support to the client end-user community. Creating, updating, and resolving Remedy incident tickets; ensuring problem ownersh
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Posted 5 days ago

Senior Desktop Support Analyst

Kellton

•

Washington, District of Columbia, USA

Full-time

The client is seeking a full time Desktop Support Analyst. This role will have a high degree of face-to-face interaction with all levels within the Firm and will be expected to work in an advisory-like manner. This role will be based out of our Washington, DC office. This role will join a highly collaborative team of individuals providing deskside and tech bar support to the Americas region (New York, Washington DC, Houston, and Sao Paulo, Brazil). Work Schedule: Monday through Friday, 8:30 am t
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Posted 2 days ago | Updated 18 hours ago

Deskside Technician II

Stefanini

•

Arlington, Virginia, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Supporting IT equipment in
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Posted 20 days ago | Updated 6 hours ago

Senior Platform Engineer, Workday

Capital One

•

McLean, Virginia, USA

Full-time

West Creek 4 (12074), United States of America, Richmond, Virginia Senior Platform Engineer, Workday Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate abou
Posted 1 day ago | Updated 22 hours ago

Platform Engineer, Workday

Capital One

•

McLean, Virginia, USA

Full-time

314 Main Street (21020), United States of America, Cambridge, Massachusetts Platform Engineer, Workday Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate ab
Posted 1 day ago | Updated 21 hours ago

IT Learning Specialist

Hogan Lovells US LLP

•

Washington, District of Columbia, USA

Full-time

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. The IT Learning Specialist, based in the Washington, D.C. office and under the direction of the IT Learning Manager, U.S., shall ensure that lawyers and business services employees at Hogan Lovells US LLP receive training in the use of commercial and custom applications software. The IT Learning Specialist s goal is to ensure that lawyers and business services employees not only master necessary
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Posted 9 days ago

Windows System Administrator L3

iSpace, Inc

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Washington, District of Columbia, USA

Contract

Title: Windows System Administrator L3 Location: Washington DC (Hybrid Less than 60%, Candidate will be onsite 2-3 days a week). Contract - 11+ Months with possibility of an extension Bachelor s degree in Computer Science, Information Technology, or equivalent work experience7 years technical experience in support of desktop technologies within a professional environment7 years Windows Desktop OS administration experience with extended knowledge of Windows 105 years mobile device management solu
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Posted 12 days ago | Updated 8 hours ago

Systems Administrator

NAMI

•

Arlington, Virginia, USA

Full-time

What started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation s leading voice on mental health. The National Alliance on Mental Illness (NAMI) is the nation s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. Today, we are an alliance of hundreds of local affiliates, state organizations and a national office that work in communities across the United States
Posted 19 days ago

Cloud Support Engineer - FS Poly

Dunhill Professional Search

•

Elkridge, Maryland, USA

Full-time

Cloud Support Engineer I (Nights) *TS/SCI with Full Scope Poly Clearance Required *On-Site in Elkridge, MD *Night Shift: 10pm - 6:30am EST or Swing Shift: 2pm-10:30pm EST Job Role: Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Wi
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Posted 20 days ago | Updated 3 hours ago

Cloud Support Engineer - FS Poly

Dunhill Professional Search

•

Elkridge, Maryland, USA

Full-time

Cloud Support Engineer I (Nights) *TS/SCI with Full Scope Poly Clearance Required *On-Site in Elkridge, MD *Night Shift: 10pm - 6:30am EST Job Role: Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools
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Posted 20 days ago | Updated 3 hours ago

Application Support Engineer

Mindlance

•

Washington, District of Columbia, USA

Third Party, Contract

Title: Administrator Premium II - Systems Administrator Duration: 3 Months Long Term Location: Washington, DC 20433 Hybrid Onsite: 4 Days per week from Day1 Position Overview: Treasury Systems Administrator will work along with ITS TREASURY support team for supporting the Treasury applications and assisting with configuration and release management, primarily for Numerix OneView application. Essential Job Functions: Deploying updates, patches, and hot fixes to Numerix OneView application.Provid
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Posted 8 days ago | Updated 4 days ago