Call Center - IT Help Desk Jobs in Austin, TX

Refine Results
1 - 20 of 54 Jobs

IT/Helpdesk Specialist

SimVentions, Inc

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A

IT Support Specialist (Austin - 5 days onsite)

The HT Group

Austin, Texas, USA

Full-time

Our client is seeking a Technical Support/IT Specialist that will be technical supporting Level 2 to 3 through multiple channels, ensuring timely and effective resolution of escalated issues Responsibilities: Investigate and replicate complex technical problems to identify root causes and implement durable solutionsMonitor a nationwide digital infrastructure daily and proactively resolve anomalies to maintain system reliabilityServe as a key escalation point for internal teams, offering expert

Client Services Analyst

University of Texas System

Austin, Texas, USA

Full-time

Client Services Analyst Job ID: 13411 Location: Austin, TX Full/Part Time: Full Time Regular/Temporary: Regular FLSA Status Non-Exempt Earliest Start Date Immediately Salary Salary commensurate with experience Hours per Week 40 hours weekly Hiring Department Office of Technology and Information Services Required Application Materials A resume and letter of interest is required to apply. Candidates under final consideration will also be required to submit professional references, college degree i

Director of Information Technology

DaBella

Austin, Texas, USA

Full-time

Description Empower. Innovate. Grow. Are you a visionary leader who thrives on empowering people, building a thriving team culture, and working hand-in-hand with C-suite leaders to drive growth? At DaBella, we're not just transforming homes - we're transforming lives and careers. As the Director of IT, you will play a pivotal role in the leadership of our fastest-growing, privately owned home improvement company. You will take full ownership of the IT department, investing in your team's deve

Endpoint Cybersecurity Intern

Marvell Semiconductor Inc.

Austin, Texas, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be

Help Desk Support

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2073465 Job Description: Role: Help Desk Representative Shift: Onsite M - F, 40 hours / Week (78703) Location: Austin, TX - Must Be Willing to Come Onsite Duration: 6 months w/ potential for extension or conversion If you meet all requirements and are interested in applying, please send an updated resume and your availability to chat to What You'll Do: Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves s

Service Desk Analyst

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

Required Skills: 2+ years of helpdesk support experienceWindows OSOffice 365Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume and incoming tickets. Responsibilities include, but are not limited to: Phone, email, and chat supportNetworking support (DNS, DHCP, TCP/IP, etc.)Troubleshoot in a multi-user environmentTroubleshoot PC's, printers, etc.Support Windows based devicesSolving a wide variety of IT iss

Technical Lead Endpoint Security Engineer

Marvell Semiconductor Inc.

Austin, Texas, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be

Advisory Consultant - ServiceNow Cyber Risk

Deloitte

Austin, Texas, USA

Full-time

Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting busines

Senior Desktop Support Analyst

Sunrise Systems, Inc.

Georgetown, Texas, USA

Contract

Senior Desktop Support Analyst / IT Operations Technician 3Georgetown TXContractOnsite position About the RoleWe are seeking a Senior Desktop Support Analyst to provide day-to-day technical support to end-users via phone, remote access, and desk-side support. The Senior Desktop Support Analyst will be responsible for delivering, setting up, configuring, and troubleshooting end-user desktops & laptop computer hardware, software, printers and BYOD devices as needed. They must also be able to resol

Service Desk Analyst

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

Description Locations: 1 Positions will sit at the Austin, TX site location TEKsystems Candidates placed on this team: For reference you can mirror the below candidates that are currents and those that have gone direct as FTEs that we have placed on this team in the past to see the level of experience that we are looking for: Armando Castro, Katherine Cressler, Sidhant Sharad, Jurcemeo Triplett, Vincent Garcia, Thomas Gallagher, Kevin Lopez, and Valeria Rea, Trevor Saye, DaMarcus Stubbs, Jose Da

ServiceNow Developer Remote (LATAM)

Randstad - Torc

Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg

IT Security Administrator

RADGOV INC

Remote

Contract

Location: remote, EST working hours We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory. Job Description: The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill s

Help Desk Support/Network Administrator

GovCIO

Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi

Help Desk Support

IntellectFaces, Inc.

Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc

Network Engineer

SAIC

Remote

Full-time

Job ID: 2503354 Location: REMOTE WORK, CA, US Date Posted: 2025-05-01 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our team in San Diego, CA to support our Tactical Networks InService Engineering Agent (TACNET ISEA) team. Th

Endpoint Data Protection Engineer

Marvell Semiconductor Inc.

Austin, Texas, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be

Infrastructure Senior Tech Analyst - AVP (Hybrid)

Citi

Remote or Irving, Texas, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create CICD pipeline with Jenkins and Light s

Desktop Administrator I, IT Infrastructure

tax.com

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib

Desktop Administrator I, IT Infrastructure

tax.com

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib