Call Center - IT Help Desk Jobs in Chicago, IL

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IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 22 days ago | Updated 4 hours ago

Network Support Engineer, Fall 2025 (Meraki)

Cisco Systems, Inc.

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Chicago, Illinois, USA

Full-time

4 month, In-Person Internship (September - December, full-time - 40 hours per week), based in the Meraki Chicago, IL or San Francisco, CA Office CISCO MERAKI BUSINESS UNIT At Cisco Meraki, our Network Support Engineering team troubleshoots cases that cover the entire Meraki product line, including our wireless access points, security appliances, cameras, switches, and Systems Manager application! The Network Support Co-Op allows individuals to explore the wonders of Networking by developing an
Posted 7 days ago | Updated 4 hours ago

Senior Business Analyst (Dynamics 365 Customer Service Implementation)

Medline Industries, LP

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Northfield, Illinois, USA

Full-time

Job Summary We are seeking a Senior Business Analyst with expertise in implementing Microsoft Dynamics 365 Customer Service (D365 CS). The ideal candidate will play a pivotal role in gathering and analyzing business requirements, designing solutions, and driving the successful deployment of D365 CS. Analyze current Customer Service Helpdesk business processes and help innovate and improve with new processes, systems, workflows, or software enhancements. This role will collaborate closely with s
Posted 29 days ago | Updated 2 hours ago

Service Desk Technician

LaSalle Network

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Downers Grove, Illinois, USA

Contract

Your technical skills can help save lives! LaSalle Network is hiring a Help Desk Technician to support hospitals, clinics, and medical offices by ensuring their technology runs smoothly. This is a hands-on, high-impact role where you'll be the first line of defense in solving IT challenges for healthcare professionals. Help Desk Technician Responsibilities: Provide onsite IT support for essential healthcare systems and devices Troubleshoot and resolve hardware, software, and networking issues In
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Posted 11 days ago | Updated 5 hours ago

IT Manager

Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

A successful tech application platform located in the River North neighborhood of Chicago is seeking a skilled IT Manager to lead their IT team. This full-time hybrid position involves managing the company's IT infrastructure, user support, and cybersecurity across in-office and virtual environments. The IT manager role requires understanding of a modern tech stack including Microsoft 365, cloud platforms, and cybersecurity tools to ensure secure, scalable, and efficient operations. This is a gr
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Posted 22 days ago | Updated 1 hour ago

Site Support Technician

Clean Harbors

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Dolton, Illinois, USA

Full-time

Clean Harbors is a dynamic and innovative company leveraging cutting-edge technologies to drive business success. We are seeking a dynamic and experienced Site Support Technician. The Site Support Technician will support issues and requests escalated directly by end-users, IT personnel, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, industrial, and security platforms. The Site Support Technician will be expected to work on issues i
Posted 17 days ago | Updated 2 hours ago

Manager, Branch Operations Support

Medline Industries, LP

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Remote or Chicago, Illinois, USA

Full-time

Job Summary Medline is looking for a Manager on our Branch Engineering Support team. The position is responsible for overseeing our branch support engineering team. This role includes leadership assisting problem management team with RCA investigations, escalations from level 2 logistics helpdesk, backups for vendor support and automation control system support. The manager will also ensure timely resolution of issues and stakeholder communications while fostering innovation and aligning IT str
Posted 29 days ago | Updated 2 hours ago

Network Specialist

DuPage Regional Office Of Education

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Wheaton, Illinois, USA

Full-time

Position Type: Technology/Network Specialist Date Posted: 4/29/2025 Location: All Schools District: Itasca School District 10 ITASCA SCHOOL DISTRICT #10 Job Description TITLE: District Level - Network Specialist QUALIFICATIONS: 1. Excellent communication skills 2. Bachelor's degree in Computer Science, Information Technology, or related field 3. Certifications preferred but not required (CCNA, Network+) 4. Two years in related field 5. Such alternatives to the above as the Superintenden
Posted 8 days ago | Updated 4 hours ago

HelpDesk Support Technician

Motion Recruitment Partners, LLC

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Des Plaines, Illinois, USA

Full-time

Exciting job opportunity for a Helpdesk Support Specialist to join a Clean Energy Company's IT Hardware and Infrastructure team at their Des Plaines headquarters. Work in a highly virtualized Microsoft environment with hybrid Active Directory, Azure cloud services, Microsoft 365, and diverse storage solutions. They're seeking a technically proficient professional with strong customer service skills and a security-first mindset to help maintain our IT infrastructure's smooth operation. Be part of
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Posted 25 days ago | Updated 1 hour ago

Advisory Consultant - ServiceNow Cyber Risk

Deloitte

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Chicago, Illinois, USA

Full-time

Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting busines
Posted 23 days ago | Updated 4 hours ago

Associate Data Scientist

Medline Industries, LP

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Northfield, Illinois, USA

Full-time

Job Summary The Systems Analyst Assoc role collaborates with business partners and application development teams to deliver and maintain required technology solutions. They are responsible for updates to applications / technology platforms, responding to issues, troubleshooting and general maintenance of the systems. They will act as the liaison for various IT (Information Technology) infrastructure, security, and development teams. They will also be addressing any requests, inquiries, and esc
Posted 16 days ago | Updated 2 hours ago

Technical Support Spec Sr

Northwestern University

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Chicago, Illinois, USA

Full-time

Department: MED-Central IT Salary/Grade: ITS/77 Job Summary: This specific role is within the Feinberg IT centralized IT team. The central IT team provides resources and support to the Feinberg School of Medicine. Specific Responsibilities : Strategic Planning Recommends, plans, and implements workplace endpoint technology initiatives. Analyzes user's infrastructures and recommends or coordinates remedial changes as necessary. Administration Authors Scopes of Work for medium to large sized
Posted 13 days ago | Updated 4 hours ago

IT Specialist

Marmon Holdings Inc

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Skokie, Illinois, USA

Full-time

Wells Lamont LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. As an IT Specialist, you will provide technical assistance and support for incoming queries and issues
Posted 43 days ago | Updated 4 hours ago

Sr. Windows Engineer

Judge Group, Inc.

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Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $120,000.00 USD Annually - $130,000.00 USD Annually Description: Senior Windows Engineer Chicago, IL (Hybrid) Fulltime Direct Hire Overview As a Senior Windows Engineer, you will be a key member of the level 3 engineering team, serving as the highest technical escalation point. You will lead Windows Server and Messaging infrastructure initiatives, manage cross-team projects, and design and deploy innovative solutions. This role demands deep technical expertise i
Posted 47 days ago | Updated 1 hour ago

Developer Analyst IT

Medline Industries, LP

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Northfield, Illinois, USA

Full-time

Job Summary This role requires strong communication skills and the ability to work effectively across teams to deliver high-quality solutions that enhance the efficiency and effectiveness of our Contact Center operations. Job Description Responsible for developing and implementing Contact Center technology systems such as Genesys CCaaS, Avaya & 8X8. Collaborating with business users to understand requirements and assist migration from different voice platforms to CCaaS technologies. MAJOR RE
Posted 15 days ago | Updated 2 hours ago

Advisory Senior Consultant - ServiceNow Cyber Strategy

Deloitte

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Chicago, Illinois, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech
Posted 60+ days ago | Updated 4 hours ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 46 days ago | Updated 9 days ago

IT Security Administrator

RADGOV INC

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Remote

Contract

Location: remote, EST working hours We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory. Job Description: The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill s
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Posted 3 days ago

Help Desk Support/Network Administrator

GovCIO

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Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi
Posted 1 day ago | Updated 2 hours ago

Help Desk Support

IntellectFaces, Inc.

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Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc
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Posted 1 day ago