Case management Jobs

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Senior Salesforce Service Cloud Product Owner

Acunor Infotech

North Carolina, USA

Contract, Third Party

Job Title: Senior Salesforce Service Cloud Product Owner Location: Durham, NC (Hybrid) Duration: Long Term Job Description: Key Responsibilities Own the Vision & Roadmap Define and evolve a strategic multi-year roadmap for Service Cloud focused on case management, agent enablement, and AI-driven service. Prioritize backlog based on business impact, SLAs, user feedback, and service KPIs (e.g., time-to-resolution, agent productivity). Feature Strategy & Prioritization Lead cross-functional dis

Lead Software Engineer - Pega (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Pega Lead Software Engineer (LSA) to design, develop, and implement cutting-edge Pega-based solutions. The ideal candidate will lead architectural decisions, ensure best practices, and drive the success of Pega projects by collaborating with business and IT stakeholders. This role requires deep expertise in Pega PRPC, Case Management, and Decisioning, along with strong le

Lead Software Engineer - Pega (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Pega Lead Software Engineer (LSA) to design, develop, and implement cutting-edge Pega-based solutions. The ideal candidate will lead architectural decisions, ensure best practices, and drive the success of Pega projects by collaborating with business and IT stakeholders. This role requires deep expertise in Pega PRPC, Case Management, and Decisioning, along with strong le

ServiceNow Analyst/Developer (Local Only)

SPECTRAFORCE TECHNOLOGIES Inc.

Merrimack, New Hampshire, USA

Contract

ServiceNow Analyst/ Developer Merrimack, NH (candidates need to be within 30 mins drive to MMK office) 12 months+ contract Hybrid (2 alternate weeks onsite) Spl Notes: Need a tech person with deep ServiceNow SA experience and coding knowledge (python, java script) Role: This role will be a key player on the Enterprise HR / Payroll Platform team, supporting ServiceNow. You will be part of a team focused on increasing efficiency and transforming the internal case management tool through technolo

Sr Pega Engineer

Sumeru

Princeton, New Jersey, USA

Contract, Third Party

Essential Duties & Responsibilities: Analyze, design and support implementation of business specific Pega solutions and/or framework Responsible for implementing technical solutions on Pega 8.X, and case management framework. Ability to create reusable components that can be leveraged across the enterprise for providing top-notch user experience. Ability to translate complex business requirement into functional technical requirements using Pegasystems SmartBPM methodology and DCO tools. Good han

Backend Engineer Sr Advisor

General Dynamics Information Technology

Washington, District of Columbia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: Software Engineering Job Qualifications: Skills: Back-End Development, Backend Systems, Design, Problem Solving, Software Development Certifications: None Experience: 10 + years of related experience ship Required: No Job Description: Software Engineer Senior Senior Backend Engineer We are seeking a highly experienced an

Service Support Specialist

Cynet Systems

Indiana, USA

Contract

Job Description: The Support Network (RSN) is responsible for supporting customers throughout the service customer journey. As part of the RSN Operations team, this position supports the RSN organization through a number of tasks. The RSN Ops Group is responsible for back office functions with regard to field support and case management. This includes resolving issues in our operating systems and researching problems that are encountered by our field representatives. This group will develop, mai

Project Manager

Vector Consulting, Inc

Remote

Contract

Our government client is looking for an experienced Project Manager on a remote 12+ months renewable contract role inHarrisburg, PA. Position- Project Manager OBJECTIVES OF ENGAGEMENT: The primary objective of this engagement is to serve as the Enterprise Project Manager (PM) for the implementation of the ECM system. It is also expected that through this process the individual will obtain subject matter expertise (SME) regarding the case management for all agencies and this individual will also

Senior Business Analyst (Onsite)

GSK Solutions Inc.

Salem, Oregon, USA

Contract, Third Party

Job Title: Senior Business Analyst (Onsite) Location: Salem, OR Duration: 6 Months Pay Rate: $70/hr on C2C / 1099 all inclusive (OR) $65/hr on W2 Note: Note: 5 day's onsite role. Candidate must be local and within 50 miles range Job Description The objective of this project is to replace the existing case management and electronic filing systems with a single integrated web-based system, modern, and secure platform that enables online penalty payments, public access to case information and advic

Pega Tester

Ace Technologies, Inc.

Remote

Contract

Location : Denver_CO Duration :12 months --Long Term Job Summary: We are looking for a detail-oriented and experienced Pega Tester to support our Business Process Management (BPM) application testing initiatives. The ideal candidate will have hands-on experience in Pega PRPC testing, including validating workflows, rules, UI components, and system integrations. The role requires a deep understanding of Pega s architecture, functional testing, and optionally, automated testing tools compatible wi

Job Title :- Customer Service with?Spanish / Location :- ?San Antonio TX

Net2Source Inc.

San Antonio, Texas, USA

Contract

Join a Global Leader in Workforce Solutions - Net2Source Inc.Who We Are Net2Source Inc. isn t just another staffing company, we re a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision Right Talent. Right Time. Right Place. Right Price.Job Title :- Customer Service with Spanish Location :- San Antonio TX (HYb

Medical Director

Pegasus Knowledge Solutions

Remote

Full-time

SummaryThe Medical Director serves a clinical leader across all Client companies and is responsible for medical oversight of the physical medicine network and utilization review, telephonic triage, first notification of loss, bill review and case management services. This role ensures that injured worker care is medically appropriate, evidence-based, cost-effective, and compliant with jurisdictional guidelines. Key Responsibilities Clinical Oversight Provide medical guidance on complex or high-c

Epic Application Analyst I, Inpatient ClinDoc-(Open to experienced remote in ID, NE, MO, OK, TX)

PIH Health

Remote or Blackfoot, Idaho, USA

Full-time

Determination for the Epic Application Analyst (I, II or ), Inpatient ClinDoc roles will be based on experience and qualifications. For immediate consideration email resume to daniel.PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. External applicants must possess active Epic certification in the required application/module at the

ServiceNow Human Resource Service Delivery Consultant

INSPYR Solutions

Vienna, Virginia, USA

Contract

Title: ServiceNow Human Resource Service Delivery Consultant Location: Hybrid out of Vienna Virginia Duration: Initial 6 months contract with extensions Compensation: $ 55.00- $61.7/hr Work Requirements: , Holders or or Authorized to work in USSummary Our client is looking to hire a ServiceNow HRSD (Human Resource Service Delivery) contractor that has mid-to-expert level ServiceNow experience, to include both System Administrator and Application Developer certifications. This role is business f

Technical Support Engineer - UX

IDR Inc.

Orlando, Florida, USA

Full-time

IDR is seeking a Technical Support Engineer - UX to join one of our top Tech clients in Orlando, FL. This role offers an exciting opportunity to get your foot in the door with one of the largets digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leadersApply today! Position Overview/Responsibilities for the Technical Support Engineer - Automations: The Technical Support Engineer will be responsible for managing and resolving

7108 - Automation QA Engineer UiPath/UFT + SQL + Azure Logic Apps Must be local to Sacramento

Staff Tech

Elk Grove, California, USA

Contract

Job Title: 7108 - Automation QA Engineer UiPath/UFT + SQL + Azure Logic Apps Location: Elk Grove, CA (Onsite or Hybrid) Duration: 12 months (with possible 1-year extension) Schedule: Monday Friday, 8:00 AM 5:00 PM (PST) Job Description: Seeking an experienced Automation Tester to support the implementation of automated testing solutions across enterprise applications. The consultant will help design, maintain, and enhance a comprehensive automation framework and test suite to support functional

Engineering Director - Virtual

Alight Solutions LLC

Illinois, USA

Full-time

Case Management Director of Engineering Are you an experienced team leader with a drive to succeed? Do you enjoy leading and motivating others? Our Story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - be inspired by our higher callin

FOIA Analyst

Softthink Solutions, Inc.

Remote

Contract

Job Title: FOIA Analyst Client: Federal Work Authorization: Work Location: Remote Work (Stay in VA, MD, DC only) Employment Type: W2 Responsibilities & Duties: Review and prepare information for release in response to FOIA/Privacy Act requests.Prepare documentation for, and draft responses to, FOIA/PA requests, coordinating proposed disclosures of information for several entities within the agency.Process submitter notices associated with specific FOIA cases.Provide initial analysis of submitte

ServiceNow HRSD Consultant

HAYS

Virginia, USA

Contract

ServiceNow HRSD Consultant - Contract - Vienna, VA/Hybrid - $60.00 - $64.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is

SDET- Software Development Engineer in Test

Pyramid Consulting, Inc.

Los Angeles, California, USA

Contract

Immediate need for a talented SDET- Software Development Engineer in Test . This is a 03+months contract opportunity with long-term potential and is located in Sylmar, CA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-81044 Pay Range: $50 - $52/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Write and ma