Cloud Contact Center Architect Jobs in Raleigh, NC

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Contact Center Architect

Intellisoft Technologies

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Remote

Contract

Contact Center Application 100% Remote 12 Months + Must Have: CRM experience- Can be Salesforce or Microsoft Dynamics CRM or a similar CRMFive9In-depth knowledge of a global operations contact center process and procedures, bringing industry experience and relevant architecture experience to the team Job Description: The role requires the ability to work with the IT, Product, and Business teams, as well as senior executives to support multiple workstream including integrated servicing platform,
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Posted 11 days ago

Contact Center Architect

Intellisoft Technologies

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Remote

Full-time

Job Title: Senior Contact Center Architect Location: 100% Remote Duration: 12 months+ with possible extension Notes: Experience with five9 (cloud contact center platform)Integrating five9 into their contact center environmentNo cloud specific experience is needed as five9 can integrate with any and haven t decided what they want to use for cloud yetSenior architect experience deep insights into the contact center, leading teams, presenting to stakeholdersFCB is paying five9 directly to implement
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Posted 11 days ago | Updated 3 days ago

Contact Center Technician

iSpace, Inc

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Cary, North Carolina, USA

Contract

Title: Contact Center Technician Location: Cary, NC (100% Onsite) Duration: 3-6 Months Contract -To-Hire Rate Range: $20 - $25 per hour on W2 Job Description: The Contact Center Technician will provides customer facing support to the customers for technical needs using web-based suite of tools and resources.Support client websites, and Client web-based services through telephone, e-mail, and chat.Troubleshoot issues and feedback by existing Users and/or development teams.Interact with customers
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Posted 60+ days ago | Updated 2 days ago

Contact Center Project Manager

Randstad Digital

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Remote or Cedar Rapids, Iowa, USA

Contract

job summary: We are seeking an experience Program Manager for a contract assignment with potential to role into a full time role. Candidate will be managing a contact center project among others which involves determining project deliverables and timelines, enhancing the project plan and managing to the plan, coordinating and leading meetings, preparing meeting minutes and status reports to leaders Will be working with team members to resolve issues and adhearance to deadlines. Will be coordin
Posted 11 days ago | Updated 1 hour ago

Presales/Sales Executive - Amazon Contact Center

Technogen, Inc.

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Remote

Full-time

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Presales/Sales Executive - Amazon Contact Center Location: Washing
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Posted 24 days ago | Updated 1 day ago

Principal Consulting Engineer- Contact Center

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr
Posted 19 days ago | Updated 1 hour ago

Azure Cloud Manager/Architect

Randstad Digital

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Apex, North Carolina, USA

Full-time

job summary: Reporting to the Director, Core Engineering the role is responsible for architecting/designing, delivering, managing, and enhancing the company's cloud infrastructure as a service (IaaS) and Software as a Service (SaaS) platforms. The Cloud Services Engineer will be primary by focused on the administration of our cloud-based infrastructure and will also be part of a cross functional team which provides solution design and third tier support to a variety of enterprise solutions. Thi
Posted 5 days ago | Updated 1 hour ago

Contact Center Engineer

Equal IT Solutions

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Remote

Third Party, Contract

Required Skills: Bachelor s degree in computer science, Information Technology, or a related field.Minimum of 3-5 years of experience in managing and supporting contact center platforms such as Kore.ai, Genesys, or Five9.Proficient in the use and administration of contact center platforms like Kore.ai, Genesys, and Five9.Strong understanding of VoIP technologies, CRM software, and database management.Experience in programming languages relevant to API integration and automation (e.g., Python, Ja
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Posted 23 days ago

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

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Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche
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Posted 60+ days ago | Updated 17 days ago

Cloud Data Architect

Zachary Piper Solutions, LLC

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Durham, North Carolina, USA

Full-time

Piper Companies is seeking a Cloud Data Architect to join a Financial Services company located in Durham, NC. The Cloud Data Architect will be responsible for p laying a pivotal role in designing, implementing, and managing the Data Lake. Responsibilities of the Cloud Data Architect Developing, designing, implementing, and managing the Data Lake Manage canary releases and blue-green deployments. Collaborate with product owners to define service level objectives and manage the health and per
Posted 5 days ago | Updated 2 hours ago

Cloud Enterprise Architect

Zachary Piper Solutions, LLC

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Durham, North Carolina, USA

Full-time

Piper Companies is seeking a Cloud Enterprise Architect to join a Financial Services company located in Durham, NC. The Cloud Enterprise Architect will be responsible for p laying a pivotal role in designing, implementing, and managing the server less cloud platform. Responsibilities of the Cloud Enterprise Architect Developing, designing, implementing, and managing the applications in AWS Manage canary releases and blue-green deployments. Collaborate with product owners to define service
Posted 5 days ago | Updated 2 hours ago

Principal Cloud Infrastructure Architect

UNC Health Care

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Morrisville, North Carolina, USA

Full-time

Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: At UNC Health, cloud computing enabled us to modernize and consolidate IT infrastructure, automate workloads, and explore cutting-edge innovations. To support these initiatives, we are seeking an experienced Principal Azure Cloud Infrastructure Architect who will provide leadership across mult
Posted 46 days ago | Updated moments ago

Cloud Application Architect

Zachary Piper Solutions, LLC

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Durham, North Carolina, USA

Full-time

Piper Companies is seeking a Cloud Application Architect to join a Financial Services company located in Durham, NC. The Cloud Application Architect will be responsible for p laying a pivotal role in designing, implementing, and managing the Data Lake. Responsibilities of the Cloud Application Architect Developing, designing, implementing, and managing the applications in AWS Manage canary releases and blue-green deployments. Collaborate with product owners to define service level objectiv
Posted 5 days ago | Updated 2 hours ago

Sr. Solutions Architect, Cloud Migration

Presidio

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Raleigh, North Carolina, USA

Full-time

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen. WHY YOU SHOUL
Posted 60+ days ago | Updated 1 hour ago

Guidewire Policy Center Architect

Vertex Computer Systems

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Remote

Full-time

Job Title: Guidewire Policy Center Architect Assignment Length: Contract to Hire Project City and State: Remote Are you a Guidewire Policy Center Architect with extensive Java Development experience. If so, check out this job! Vertex is a US-based tech company with 25 years experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex
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Posted 10 days ago | Updated 9 days ago

Azure Cloud Solution Architect

Bansar Technologies Inc.

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Remote or Austin, Texas, USA

Third Party, Contract

DirectClient: Texas Department of Transportation(TXDOT) Solicitation#SCTASK1244458 Title: Azure Cloud Solution Architect Location: 6230 E Stassney Ln. Austin TX 78744 Duration: 12 months with possible extension Last date for submission: June 19, 2024 (2 PM-CST) Important Note: Working remotely is accepted in accordance with TxDOT s policies. If the resource is in the Austin area, the current requirement is to be in the office a minimum of twice a week. DESCRIPTION OF SERVICES: The Azure Cloud So
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Posted 1 day ago

Cloud Architect

CGT Staffing

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Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities Design and implement solutions based on Architectural best practices and the AWS
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Posted 3 days ago

Sr. Azure Cloud Architect - W2 - Remote PST - Only Citizen & (Posted by Tauqeer)

Global Force USA

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Remote

Contract

Required Skills LOOKING FOR VERY VERY SENIOR RESOURCES Must Have Technical Stack Experience Creating & Building Azure Cloud Infrastructure Experience with ADO, Azure Dev-Ops Extensive experience with Terraform IAC CI/CD - Heavy pipeline experience to build and maintain the environment Experience In Creating Cloud Architecture from Scratch in an Enterprise Level Environment Azure Cloud Solutions Certifications are strongly PREFERRED Job Description This client is looking for VERY VERY SENIOR RESO
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Posted 3 days ago | Updated 3 days ago

Cloud Architect (.Net Technologies)

CGT Staffing

•

Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities ? Design and implement solutions based on Architectural best practices and the AW
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Posted 3 days ago