Contact center Jobs in New Jersey

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41 - 60 of 68 Jobs

Cisco UC/Voice/UCCE/UCCX/PCCE Tier III Engineer

Brezo Business Solutions LLP

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Remote

Contract

Cisco UC/Voice/UCCE/UCCX/PCCE Tier Engineer Working Hours: 4 - 10 hr staggered shifts as indicated on draft shift schedule for Eastern Time Zone Estimated Duration: 12-36 months Clearance: Must be able to pass a Public Trust type background check with fingerprinting and drug screening Requirements: Bachelor s degree required or equivalent experience. Five (5) years minimum experience in the Voice/Unified Communications, Unity, Unified Contact Center Enterprise (UCCE), AND Package Contact Cen
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Posted 22 days ago

Oncology Medical Communications

Sunrise Systems, Inc.

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Lawrence Township, New Jersey, USA

Contract

Job Title: WW Oncology Medical Communications Job ID: 25-08963 Location: Lawrenceville, NJ Duration: 06 months on W2 contract Must Have List: 1-2 years experience in medical communications or medical affairs rolesGood project management experienceMedical or research background (PharmD, MD, PhD)Ideal, but not required familiarity with publications software (iEnvision) and publication policies ICMJE and GPP.Candidates must be 50% onsite at Princeton Pike Description: The primary responsibility f
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Posted 23 days ago | Updated 18 hours ago

Avaya Voice Tech Engineer

Caresoft

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Remote or US

Contract

Title: Avaya Voice Tech Engineer Duration: Long Term REMOTE Description: As a Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide's architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You'll also be accountable for the operational
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Posted 35 days ago | Updated 1 day ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

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Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 14 days ago | Updated 4 hours ago

Senior Technical Business Analyst || Remote

Apetan Consulting

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New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner
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Posted 60+ days ago | Updated 2 days ago

Full Stack Lead Software Engineer- Voice & Chat

KeyCorp

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Remote

Full-time

Location: For Those Who Work At Home, Ohio Job Description- Join the Voice & Chat Automation / Contact Center Delivery group as Technical Lead - full stack. Be part of a team that is working on a major modernization effort, revolving around exciting new technologies, like Google Cloud, Dialogflow, AI, UJET, and NICE. The Tech Lead will be responsible for leading building Intelligent Bots and associated components for the KeyBank Bot Squad. We are looking for an experienced Tech Lead to join ou
Posted 27 days ago | Updated 12 hours ago

Calypso Derivative Tester - UFT/Q-Frame Exp.

Sensiple Inc.

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Remote or Atlanta, Georgia, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 28 days ago | Updated 19 hours ago

Data Architect with AWS (Insurance Domain)

Sensiple Inc.

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Remote

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 17 days ago | Updated 16 hours ago

Gen AI Solutions Architect -- Remote Role

Script2IT

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Remote

Contract

Position: Gen AI Solutions Architect Location: Remote Duration: Long termRequired Skills: Architectural/technical experience with Gen AI (RAG/chain frameworks, Vector DB searches and embeddings, Agentic AI, etc.) Architectural/technical expertise with cloud especially Google Cloud Platform, Azure, AWS (native, cloud agnostic, container, etc offerings) and cloud/SAAS systems integration. Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration
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Posted 7 days ago | Updated 2 days ago

Senior Project Manager - Client Services - Remote w/ Travel

PMO Partners, LLC

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Remote

Contract

Senior Manager, Client Services Remote with travel up to 20% of the time Role Description Our Senior Managers in client services serve as leaders for both project teams and clients. Often viewed as a transitional role to leadership, this role usually comes with a learning curve. You'll learn to view entire client organizations, refine your general management skills, drive business decisions, and build our company s assets. Internally, Senior Managers have a seat and a voice at the leadership tab
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Posted 1 day ago

Customer Service Representative - 100% Remote - Only W2 - Offer postion

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 10 hours ago

Software Engineering Advisors- Hybrid

Cigna

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Remote or Franklin, Tennessee, USA

Full-time

The job profile for this position is Software Engineering Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Java Cloud Conversational AI Application Development.Define conversational AI requirements and build, configure, and implement software applications using Object-Oriented Programming concepts and technical expertise in technologies such as Java/J2EE, Oracle, Web Services, Spring Framework, JavaScript, Maven, JSON, JDBC, JPA, Jenk
Posted 28 days ago | Updated 12 hours ago

Remote Customer Service Representative

Infinite Computer Solutions (ICS)

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Remote

Full-time

Overview Overview TheCustomerServiceAgent/Representative(CSR) is a pivotal role within the Contact Center who receives, investigates and resolvescustomerinquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general issues facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applicatio
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Posted 52 days ago | Updated 15 days ago

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc
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Posted 7 days ago | Updated 2 days ago

SAP Business Analyst - Functional

Sensiple Inc.

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Remote

Third Party, Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 2 days ago | Updated 19 hours ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

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Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 51 days ago | Updated 12 days ago

Senior/Lead Software Engineer (remote)

System One

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Remote or Washington, District of Columbia, USA

Contract

Job Title: Senior/Lead Software Engineer Location: Washington , District Of Columbia (100% remote) Type: Contract To Hire Our client is seeking a talented and motivated Software Engineer with Full Stack experience to join our dynamic team. This role involves developing and maintaining both front-end and back-end components of our software applications. Required Education and Experience ? Must have a Bachelor's degree in Computer Science, Software Engineering, or a related discipline. ? Must have
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Posted 9 hours ago

Software Engineering Senior Advisors- Hybrid

Cigna

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Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Write and modify complex software application programs, and lead work groups responsible for software development, design, documentation, troubleshooting, and quality testing of contact center applications.Support and enhance applications used by consumers and internal call center agents.Assist in preparing for the adoptio
Posted 13 days ago | Updated 12 hours ago

Senior/Lead Software Engineer (remote)

ALTA IT Services

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Remote or Washington, District of Columbia, USA

Full-time

Job Title: Senior/Lead Software Engineer Location: Washington , District Of Columbia (100% remote) Type: Contract To Hire Our client is seeking a talented and motivated Software Engineer with Full Stack experience to join our dynamic team. This role involves developing and maintaining both front-end and back-end components of our software applications. Required Education and Experience ? Must have a Bachelor's degree in Computer Science, Software Engineering, or a related discipline. ? Must have
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Posted 8 hours ago

Solutions Architects (Agentic AI/Salesforce)

TIA Infotek Inc

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Remote

Contract

Title: Solutions Architects (Agentic AI/Salesforce) REMOTE Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Healthcare Experience is KEY!! Insurance OR Financial experience would work as well BUT Healthcare would be IDEAL per manager Agentic AI experience in Salesforce Ecosystem is key!! Any candidates with Agent Force and Salesforce will be required. Please DO NOT send me candidates who are adding on this the
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Posted 31 days ago