Contact center Jobs in New Jersey

Refine Results
21 - 40 of 65 Jobs

Customer Project Manager

GDH

•

Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
Easy Apply
Posted 14 days ago | Updated 9 days ago

Genesys Developer

TECH-NET, INC

•

Remote

Third Party, Contract

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
Easy Apply
Posted 29 days ago

AI Solution Architect- Remote

Andeo Group

•

US

Contract, Third Party

Role: AI Solution Architect Location: Remote Duration: 6-12 months Client: CVS health Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Must have Cloud and AI exp. Must have Google Cloud Platform exp. really wants Salesforce exp. Huge plus with AgentForce but not required Long term contract - into next year. Approx 12-18 months New Agile Release Train in Agentic AI through Salesforce platform. Drives through th
Easy Apply
Posted 13 days ago | Updated 23 hours ago

CCaaS Advisor(Amazon Connect exp)

Telus International Digital Solutions LLC

•

Remote

Full-time, Third Party

Job Title: CCaaS Advisor Expert Messaging & Strategy (Amazon Connect exp is important to have) Location: Remote ( Canada) Type: Full-Time - (Keep it Competitive) Job Summary: We are seeking a CCaaS Advisor with expertise in messaging capabilities to support strategic initiatives and business transformation. In this client-facing role, you will help organizations design and implement CCaaS strategies that align with their goals, enhance customer engagement, and optimize operational performance. A
Easy Apply
Posted 28 days ago | Updated 28 days ago

Genesys CX Developer

Stanley David and Associates

•

Remote

Contract, Third Party

Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi
Easy Apply
Posted 5 days ago

Technical Lead / Architect - CCaaS implementation for BCX

Telus International Digital Solutions LLC

•

Remote

Full-time, Third Party

Role Overview: We are seeking a talented and experienced Solution Architect and Technical Lead to spearhead the CCaaS (Contact Center as a Service) implementation for our prestigious clients. This role will require a deep understanding of contact center technologies, cloud-based solutions, and the ability to lead a team of technical experts to deliver top-notch implementations. Key Responsibilities:Requirement Gathering: Work closely with clients to understand their business needs and requiremen
Easy Apply
Posted 23 days ago | Updated 7 days ago

AVAYA Technical Program Manager

Brezo Business Solutions LLP

•

Remote

Contract

Job Title: AVAYA Technical Program ManagerLocation: RemoteDuration : 1-2 years About the Role:We are looking for a highly skilled Technical Program Manager (TPM) with deep expertise in AVAYA contact center technologies and a strong track record of managing telephony transitions and transformations. This is a strategic and hands-on role, requiring exceptional program leadership, stakeholder management, and technical fluency across the AVAYA ecosystem. Key Responsibilities:Lead the end-to-end tra
Easy Apply
Posted 29 days ago

Avaya Solutions Architect (Voice Transformation Expert)

Brezo Business Solutions LLP

•

Remote

Contract

Title: Avaya Solutions Architect Voice Transformation ExpertLocation: Remote Duration: 12-24 months+ Job Description:We re hiring a senior Avaya Solutions Architect with deep expertise in Avaya Aura, CM, SMGR, AES, and IVR systems. This role will lead large-scale voice transition and transformation initiatives, delivering scalable, enterprise-grade contact center architectures. Must-Have Skills: 10+ years of AVAYA architecture experience Expertise in AVAYA Aura, Communication Manager, Session/Sy
Easy Apply
Posted 29 days ago

CX Architect (IVR)

Genius Business Solutions

•

Remote

Contract, Third Party

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G
Easy Apply
Posted 28 days ago | Updated 7 days ago

Voice Engineer / Contract / Remote

Motion Recruitment Partners, LLC

•

Remote or Pleasanton, California, USA

Full-time

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati
Easy Apply
Posted 21 days ago | Updated 6 hours ago

IT Systems Engineer

Commonspirit Health

•

Remote or Englewood, Colorado, USA

Full-time

Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more tha
Posted 34 days ago | Updated 9 hours ago

Senior Medical Information Customer Engagement Lead

Sunrise Systems, Inc.

•

Lawrence Township, New Jersey, USA

Contract

Job Title: Regulatory and Medical Affairs - Senior Medical Information Customer Engagement Lead Job ID: 25-08827 Location: Lawrenceville, NJ (hybrid) Duration: 12 months on W2 contract Qualifications & Experience: PharmD5 years of experience in Medical Information, Contact Center, or related fieldLeadership skillsExcellence in communication; Ability to establish strong cross functional matrix relationshipsAbility to critically analyze performance against quality measures, metrics, and processSt
Easy Apply
Posted 30 days ago | Updated 3 hours ago

Lead DBA

Sensiple Inc.

•

Woodbridge Township, New Jersey, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 7 days ago | Updated 4 hours ago

Network Architect

TIA Infotek Inc

•

Remote

Full-time

Job Title: Network ArchitectRemoteDuration: Full-Time | Immediate Start Top 3 Required Skills: Network Design & Architecture Experience Hands-on with Palo Alto Networks, including PCNSE certification Experience with SD-WAN Silver Peak Job Description:We are looking for a highly experienced Network Architect with strong expertise in designing and maintaining complex network infrastructures. The ideal candidate will bring 15+ years of experience in enterprise networking, security, and architectur
Easy Apply
Posted 20 days ago | Updated 19 days ago

Cisco UC/Voice/UCCE/UCCX/PCCE Tier III Engineer

Brezo Business Solutions LLP

•

Remote

Contract

Cisco UC/Voice/UCCE/UCCX/PCCE Tier Engineer Working Hours: 4 - 10 hr staggered shifts as indicated on draft shift schedule for Eastern Time Zone Estimated Duration: 12-36 months Clearance: Must be able to pass a Public Trust type background check with fingerprinting and drug screening Requirements: Bachelor s degree required or equivalent experience. Five (5) years minimum experience in the Voice/Unified Communications, Unity, Unified Contact Center Enterprise (UCCE), AND Package Contact Cen
Easy Apply
Posted 29 days ago

Senior Data Engineer- REMOTE

Sensiple Inc.

•

Remote or New York, New York, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 2 days ago | Updated 4 hours ago

Oncology Medical Communications

Sunrise Systems, Inc.

•

Lawrence Township, New Jersey, USA

Contract

Job Title: WW Oncology Medical Communications Job ID: 25-08963 Location: Lawrenceville, NJ Duration: 06 months on W2 contract Must Have List: 1-2 years experience in medical communications or medical affairs rolesGood project management experienceMedical or research background (PharmD, MD, PhD)Ideal, but not required familiarity with publications software (iEnvision) and publication policies ICMJE and GPP.Candidates must be 50% onsite at Princeton Pike Description: The primary responsibility f
Easy Apply
Posted 30 days ago | Updated 3 hours ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

•

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 20 days ago | Updated 3 hours ago

Technical Project Manager Chatbots and IVR contact centers

Shimento, Inc.

•

Remote or Orlando, Florida, USA

Contract

Technical Project Manager Chatbots and IVR contact centers Location: - Orlando, FL Travel might Require up to 70%. Industry: Technology, Healthcare, Consulting, Financial Services, or AI Solutions A Technical Project Manager with experience in chatbots and IVR contact centers will be responsible for overseeing the development and implementation of these technologies within a customer service environment. This includes managing timelines, budgets, and resources, as well as ensuring the successful
Easy Apply
Posted 1 day ago | Updated 1 hour ago

Teams Voice Support

TEKsystems c/o Allegis Group

•

Pennington, New Jersey, USA

Full-time

Teams Voice Support Engineer Pennington, NJ Hybrid: 3 Days in 2 Days remote 12-36 Month Contract Description Required Skills Operations technician responsible for support of Voice platforms interconnected to MS Teams Voice. Will support and repair interconnectivity issues with Enterprise telephony, Contact Center, and Transport-including external carrier. Provide direct engagement and oversight, guidance, and governance for Voice operations for MS Teams interoperability with Core Voice services
Posted 5 days ago | Updated 6 hours ago