Customer Service Support Representative Jobs in 98101

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Incident Manager I

Robert Half

•

Remote or Philadelphia, Pennsylvania, USA

Contract

Description Position Overview: As an Incident Manager, you will be an integral part of our Production Support team, responsible for efficiently managing incidents according to established SLA guidelines. You will collaborate closely with various operations teams to swiftly address and resolve incidents, ensuring minimal disruption to our services. Key Responsibilities: Identify, triage, and resolve incidents within SLA guidelines.Document root-cause analysis for high severity incidents and del
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Posted 16 days ago | Updated 9 hours ago

Senior Systems Analyst (IoT)

Kforce Technology Staffing

•

Remote or Phoenix, Arizona, USA

Full-time

RESPONSIBILITIES: Kforce's client in Phoenix, AZ is looking to add a Senior Systems Analyst working in the IoT space. This is a full time direct hire position that allow remote working from most states (see list at bottom of posting). However, there is a preference for candidates local to the Phoenix, AZ are due to ability to attend meetings and team building activities on site. Summary: Under minimal supervision, provide support for Internet of Things (IoT) applications and telemetry systems.
Posted 13 hours ago | Updated 5 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are seeking a Telecommunications Specialist to join our team in Holland, Ohio. This role is a contract to permanent, offering the opportunity to provide technical support for our national voice services platform, specifically focusing on VoIP related products. This position is fully remote and responsibilities include maintaining active communication with our customers, on-site technicians, and carrier service providers. Responsibilities: Serve as an escalation path for field agen
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Posted 6 days ago | Updated 9 hours ago

QNXT Configuration Analyst

HYR Global Source Inc

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Remote

Contract

Job Title: QNXT Configuration Analyst Location: 100% remote, EST Hours Duration: Full Time / Long Term Contract (W2 Only) Required Skills QNXT Configuration experience (Not just QNXT experience but specifically QNXT configuration) about 4+ yrs of experience Needs front and back end knowledge of QNXT Experience with Florida Medicaid is a HUGE bonus since this is a Florida Medicaid process Job Description They should possess a high degree of operational knowledge within at least one of the followi
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Posted 3 days ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are seeking a Telecommunications Specialist. This role offers a contract to permanent employment opportunity and will primarily involve working remotely to provide technical support for our voice services platform. The ideal candidate will have expertise in VoIP systems and will be responsible for provisioning, maintaining, and troubleshooting these systems as part of our Network Operations Center team. Responsibilities: Serve as a primary escalation point for field agents with Vo
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Posted 11 days ago | Updated 9 hours ago

End User Support Lead

Robert Half

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Remote or Jacksonville, Florida, USA

Full-time

Description We are in search of a skilled Help End User Support Specialist in Jacksonville, Florida. The role is centered on providing technical support to customers utilizing our software products. Key functions include troubleshooting software issues, instructing customers on software utilization, and assisting with software installation and configuration. This role is an exciting opportunity to join our support team. Responsibilities: Provide technical support to customers facing issues with
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Posted 3 days ago | Updated 9 hours ago

Remote-Technical Support Analyst

Apex Systems

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Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2029904 Job Description: Our great client has an immediate opening for a remote IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E
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Posted 12 hours ago | Updated moments ago

IT Support Technician SSD

Kaiser Permanente

•

Remote or Downey, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to
Posted 2 days ago | Updated 8 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Telecommunications Specialist. This role will be centered around the provision and maintenance of VoIP related products within a 24/7/365 Network Operations Center. The position is fully remote, involving active communication with customers, technicians, carrier service providers, and our Technical Support Engineers and VoIP Engineers. Responsibilities: Serve as a primary escalation point for field agents with VoIP
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Posted 6 days ago | Updated 9 hours ago

Administrative Specialist

KBR

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Remote or Lexington Park, Maryland, USA

Full-time

Title: Administrative Specialist KBR is seeking an experienced Administrative Specialist to provide direct support to the Program Manager (PM) and Principal Deputy PM (DPM) for a Naval Air Systems Command Program Office. Role and Responsibilities: Drafts correspondence for PM/DPM signature, de-conflict program office calendars across multiple computer systems and support the office in data retrieval, transfer and archiving efforts.Provides general administrative support including answering and
Posted 16 days ago | Updated 9 hours ago

Product Support Specialist - Investment Trading Software - SQL / - Equities and Fixed Income / Charles River Development

State Street Corporation

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Remote or Chicago, Illinois, USA

Full-time

Position location is Chicago. What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River Technical Support and Product resources to
Posted 5 days ago

Senior Desktop IT Support Analyst

AptoNet Inc

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Remote or Coffeyville, Kansas, USA

Contract

Senior Desktop IT Support Analyst - Portugal100% remoteSupporting Deskside - customer service must be excellent. Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues - Dell environment, autopilot / PXE Microsoft 0365 Office - resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbo
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Posted 5 days ago | Updated 9 hours ago

Public Assistance Disaster Recovery - TAC Coordinator

AECOM Corp. - Worldwide

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Remote or Germantown, Maryland, USA

Contract

Company Description How will you make your mark? At AECOM, our work in providing access to clean water enables communities to thrive and ecosystems to flourish, contributing to a resilient future. As a global leader in infrastructure consulting, we are at the forefront of significant water projects, with over 6,000 of the industry's best minds driving innovation and technical excellence. Together, we develop solutions that are not only best in the world, but best for the world. With an accele
Posted 25 days ago | Updated 8 hours ago

IT Support Technician SSD (Durational 2 year)

Kaiser Permanente

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Remote or Pasadena, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to
Posted 21 days ago | Updated 7 hours ago

Agent, Advanced IT End User Supp - Geek Squad City

Best Buy

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Remote or Brooks, Kentucky, USA

Full-time

The GSC-IT Advanced End-User Support Agent supports the day to day deployment of Best Buy end user corporate managed assets for Corporate and Field users. Agents will be required to multitask during troubleshooting, imaging, configuring and deploy end user assets that are used remotely and at Geek Squad City (GSC). Agents will also handle break/fix functionality for hardware repairs on laptop and desktop systems while maintaining warranty certification. Be part of a team that puts people before
Posted 25 days ago | Updated 8 hours ago

Agent, Advanced IT End User Supp - Geek Squad City

Expedia Group

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Remote or Brooks, Kentucky, USA

Full-time

The GSC-IT Advanced End-User Support Agent supports the day to day deployment of Best Buy end user corporate managed assets for Corporate and Field users. Agents will be required to multitask during troubleshooting, imaging, configuring and deploy end user assets that are used remotely and at Geek Squad City (GSC). Agents will also handle break/fix functionality for hardware repairs on laptop and desktop systems while maintaining warranty certification. Be part of a team that puts people before
Posted 25 days ago | Updated 8 hours ago

KPHC/EMR Application & User Support SSD

Kaiser Permanente

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Remote or Los Angeles, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to
Posted 24 days ago | Updated 7 hours ago

KPHC/EMR Application & User Support SSD

Kaiser Permanente

•

Remote or Los Angeles, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to
Posted 24 days ago | Updated 7 hours ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 40 days ago | Updated 5 hours ago