Customer service Jobs in Baltimore, MD

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SAP BPEM Consultant

Omega Hires

•

Remote

Contract, Third Party

Job Title: SAP BPEM Consultant Location: Remote (Juno Beach/West Palm Beach) Travel on a need basis Job Description: We are seeking an experienced SAP BPEM (Business Process Exception Management) Consultant to support and enhance exception handling processes in SAP IS-U and related modules. The ideal candidate should have strong experience with BPEM case management, configuration, and integration with billing and customer service processes. Key Responsibilities: Design, configure, and support B
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Posted 1 day ago

SAP FM Analyst

Alchemy Software Solutions LLC

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Remote

Contract, Third Party

Required Skills:10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, man
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Posted 15 days ago

Technical Project Manager Chatbots and IVR contact centers

Shimento, Inc.

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Remote or Orlando, Florida, USA

Contract

Technical Project Manager Chatbots and IVR contact centers Location: - Orlando, FL Travel might Require up to 70%. Industry: Technology, Healthcare, Consulting, Financial Services, or AI Solutions A Technical Project Manager with experience in chatbots and IVR contact centers will be responsible for overseeing the development and implementation of these technologies within a customer service environment. This includes managing timelines, budgets, and resources, as well as ensuring the successful
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Posted 8 days ago | Updated 1 hour ago

Senior Syteline/ CloudSuite Industrial Developer

GTN Technical Staffing

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Remote

Full-time

GTN Technical Staffing and Consulting is partnering with a client looking to add a Senior Technical Consultant with deep expertise in Infor CloudSuite Industrial (SyteLine) and .NET technologies to their team. Position Overview: The Senior Technical Consultant will provide high-level technical consulting and development services to clients utilizing Infor CloudSuite Industrial (SyteLine). This role involves understanding complex business requirements, delivering technical solutions, and working
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Posted 10 days ago

SAP Aftermarket Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Aftermarket Consultant SAP Customer Service background with knowledge of Aftermarket processes Knowledge and experience working with AM master and transactional data. Extensive experience of data management and migration activities in a SAP environment Working knowledge of LSMWs Experience in data analysis and reconciliation and able to prove correctness and completeness of migration tasks. Experience with cutover planning and preparation of data migration runbooks Good consulting skills are
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Posted 23 days ago | Updated 23 days ago

Sr. Infor CSI (SyteLine) Developer

GTN Technical Staffing

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Remote

Full-time

We are seeking a Senior Infor CloudSuite Industrial (SyteLine) Developer to join our team. This fully remote position offers the opportunity to work on challenging and rewarding ERP projects, developing and customizing solutions for clients. The ideal candidate will have strong expertise in Infor CSI (SyteLine) development, Microsoft .NET technologies, and SQL, along with the ability to work independently while delivering high-quality technical solutions. Key Responsibilities:Analyze client requ
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Posted 10 days ago

Managed Services Operations Engineer II

MK Software Solutions Inc

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Remote

Contract

Position: Managed Services Operations Engineer II Remote 6+Months Contract What We Look For in a Candidate: Fully seasoned with typically 5+ years professional experience with a bachelor s degree or equivalent education and experience or 2-3 years with a Master's Degree.Ability to work all shifts in a 7x24x365 call center including off hours/on call and during holidays Experience mentoring/training/coaching/collaborating with other employeesExperience with project management. Proven analytical
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Posted 27 days ago | Updated 9 days ago

Senior ServiceNow Developer

Leidos

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Baltimore, Maryland, USA

Full-time

Leidos is seeking a Senior ServiceNow Developer to be part of the mission solution and help lead SSA's Digital Modernization Strategy. Join one of our high performing teams responsible for building the next-generation enterprise APIs and modern responsive user interfaces, supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. We are a team of forward-looking professionals i
Posted 59 days ago | Updated 8 hours ago

Change Manager

System Edge (USA) L.L.C.

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Remote

Contract

Overview The Change Manager supports enterprise-wide IT change governance across infrastructure and application environments.This role ensures that change activities are executed with precision, minimal risk, and full compliance with ITIL-aligned standards to maintain operational stability and process integrity.Key Responsibilities Change Oversight: Review and validate change requests for completeness, risk, and business impact. Ensure documentation meets quality standards and aligns with proces
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Posted 2 hours ago

Looking for Procurement Specialist 3

Xoriant Corporation

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Remote

Contract

Requisition Title - Procurement Specialist 3 100% Remote role Time zone preference: prefer EST or able to work that time zone Ideal Candidate: Ability to work independently and manage time effectively.Bachelor s degree, or 5+ years of procurement experience.Negotiation skills preferred but not required. Basic contracting.Experience with Workday required.Ticketing system: ServiceNow, required to know.Ability to work well with business, be able to keep things moving. Key stakeholder management. Co
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Posted 6 days ago | Updated 20 hours ago

ServiceNow Solutions Architect and Technical Manager

Leidos

•

Baltimore, Maryland, USA

Full-time

Leidos is seeking a ServiceNow Solutions Architect and Technical Manager to be part of the mission solution and help lead SSA's Digital Modernization Strategy. Join one of our high performing teams responsible for building the next-generation enterprise APIs and modern responsive user interfaces, supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. We are a team of forwar
Posted 60+ days ago | Updated 8 hours ago

Enterprise Solution Specialist II

Main Sail, LLC

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Remote

Contract

Position Description: Be the functional expert in Inventory management and warehouse management module for the overall business processes as well as system functionalityFull understanding of business process requirements with ability to identify process or system gaps and appropriate resolutionsHave strong configuration and functional knowledge in order to design solutions to fulfill business requirements with related functional and development teamsAbility to write valid functional specificati
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Posted 12 days ago | Updated 5 hours ago

Change Management / Change Manager

Georgia IT

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Remote

Contract

Change Management / Change Manager Insurance client (Business/home /Car) insurance Duration: 12+ months Rate: DOE Core skills strong change control/management person Job Description Overview -The Change Manager supports enterprise-wide IT change governance across infrastructure and application environments. -This role ensures that change activities are executed with precision, minimal risk, and full compliance with ITIL-aligned standards to maintain operational stability and process integrity.
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Posted moments ago

Change Management / Change Manager

New York Technology Partners

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Remote

Third Party, Contract

Change Management / Change Manager Insurance client (Business/home /Car) insurance Remote Core skills Strong change control/management person Job Description Overview -The Change Manager supports enterprise-wide IT change governance across infrastructure and application environments. -This role ensures that change activities are executed with precision, minimal risk, and full compliance with ITIL-aligned standards to maintain operational stability and process integrity. Key Responsibilities Ch
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Posted 4 hours ago

HR Operations Advisor

Comcentia

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Remote

Contract

A Talent Operations Coordinator is a vendor and centralized point of contact between the business team and recruiting, who will manage various operational tasks and ensure a smooth hiring process. The talent program is funded by the executive office and will be responsible for creating all requisitions within every business group. It is critical to have a high level of integrity and ability to maintain confidentiality of sensitive information with tact and professionalism. Required Qualification
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Posted 20 hours ago

Change Management / Change Manager

Binary Computer Int'l Corp.

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Remote

Contract, Third Party

Change Management / Change Manager Insurance client ( Business/home /Car) insurance Remote Need redacted /masked DL copy along with submission Need Visa copy if candidate is H1B/ EAD Core skills strong change control/management person Job Description Overview -The Change Manager supports enterprise-wide IT change governance across infrastructure and application environments. -This role ensures that change activities are executed with precision, minimal risk, and full compliance with ITIL-aligne
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Posted 3 hours ago

Remote SAP OTC Functional Consultant Full-Time or Part-Time

CapB InfoteK LLC

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Remote

Contract

For one of our ongoing Remote project we are looking for a SAP OTC Functional consultant who will engage with functions within Supply Chain and Customer Service, such as Supply Chain Planning, Distribution, Order-to-Cash, and Operations, to solve business problems with technology and process improvements. Skills: 5+ years' experience implementing Order-to-Cash solutions in SAP S4/HANA ERP2 or more implementations or robust experiences with design, configuration of OTC applications and overall pr
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Posted 54 days ago | Updated 23 days ago

EPIC OpTime Systems Analyst

Synergis

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Remote

Contract

Job Title: Epic Optime Systems Analyst Location: Remote Employment Type: Contract Industry: Healthcare IT / Clinical Applications Overview: We are looking for a skilled Epic Optime Systems Analyst to join our Healthcare IT team. This role is key to optimizing surgical and clinical workflows through the Epic platform. You will work closely with clinical, technical, and business stakeholders to analyze requirements, design system solutions, and implement and maintain Epic Optime functionality to s
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Posted 7 days ago | Updated 2 days ago

HPC Systems Engineer

John Hopkins University

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Baltimore, Maryland, USA

Full-time

The Advanced Research Computing at Hopkins (ARCH) group is seeking a highly qualified and motivated HPC Systems Engineer to join the systems team. This system (ROCKFISH), with over 45,000 cores and several petabytes of storage, serves the HPC and data intensive science needs of researchers at Johns Hopkins University. The Systems Engineer contributes to the strategic planning, design, testing, organization and implementation of cutting-edge technology projects for the facility. The systems team
Posted 60+ days ago | Updated 14 days ago

Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

Job Title: Implementation Engineer - Order Generation Location: Remote Duration: Long Term Job Description Implementation Engineer - Order Generation The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff and Microsoft peers.? The Implementatio
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Posted 20 days ago