Customer service Jobs in Baltimore, MD

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product manager-Dynamics 365 Customer Service

Virisha LLC

Remote

Contract

Product Manager, Business Systems - Dynamics 365 Customer Service 100% REMOTE 8+ Months high probability to extend Key Skills - MUST HAVE experienced with Dynamics 365 Customer Service ModuleStrong agile experienceBalance of strategic and tacticalProduct management experienceMS Dynamics 365 Customer Service Module implementation experience from the ground up.MB 230 - Microsoft Dynamics 365 Customer Service Functional Consultant certification HIGHLY PREFERREDMust have the ability able to sell sta

Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Seasonal Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Thi

Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico Job Description JOB DESCRIPTION The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing

Senior Dynamics 365 CRM Techno-Functional Consultant (Sales & Customer Service)

E-Strategy International Inc.

Remote

Contract

Job Summary: We are seeking a Senior Dynamics 365 CRM Techno-Functional Consultant with deep experience in both Sales and Customer Service modules to support long-term enhancement, issue resolution, and system optimization. This role requires a balance of hands-on configuration and technical development, along with strong business process knowledge and stakeholder communication. Job Title: Senior Dynamics 365 CRM Techno-Functional Consultant (Sales & Customer Service) Location: Remote Job Type:

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

Remote

Full-time

Position: Solution Architect - Microsoft Dynamics 365 Customer Service Location: Remote/IL Duration: Full-time (USC) About Us Zion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position Summary We are looking for a Solution Architect with deep expertise i

Customer Service Representative (Healthcare) - Remote

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. In this position you represent one our leading healthcare clients assisting members with their insurance related needs. Examples include - Inquiries regarding benefits, eligibility,

Customer service Agent

Infinite Computer Solutions (ICS)

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete

Customer Service Representative

Infinite Computer Solutions (ICS)

Remote

Full-time

Greetings from Infinite Computer Solutions!! We are hiring Customer Service Agent (Representative) Remote Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an

Data Scientist (L5) - Customer Service

Netflix, Inc.

Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding the C

Data Scientist (L5) - Customer Service Experimentation

Netflix, Inc.

Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding the C

Field Service Technician II

Canon U.S.A., Inc.

Ellicott City, Maryland, USA

Full-time

Field Service Technician II US-MD-Ellicott City Job ID: 33172 Type: Full-Time # of Openings: 1 Category: Field Service MD - Ellicott City (Baltimore) About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in opera

Field Service Technician II-12:00 am to 8:00 am Shift

Canon U.S.A., Inc.

Ellicott City, Maryland, USA

Full-time

Field Service Technician II-12:00 am to 8:00 am Shift US-MD-Ellicott City Job ID: 33204 Type: Full-Time # of Openings: 1 Category: Field Service MD - Ellicott City (Baltimore) About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who stri

ICAM Customer Success Manager - Hybrid

General Dynamics Information Technology

Fort Meade, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Functional Experts Job Qualifications: Skills: Analytical Thinking, Business Process Improvements, Customer Service, Planning, Requirements Definition Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT is seeking a Customer Success Manager to support our Identity, Cr

Computer Field Service Technician/Field Technician

Cogent Infotech Corp

Columbia, Maryland, USA

Contract

About Cogent: Cogent InfoTech, a leader in consulting solutions, prides itself on delivering top-notch services and talent to our 150+ Government and 70+ Commercial clients. We are currently expanding our team to support one of our key clients more effectively. Job Title: Computer Field Service Technician Location: Columbia, MD 21046, USA Working Hours: 40 hours/week with possible overtime, Shift Timing may vary, but will be in a day shift from 8 am to 5 pm Job Description : Upgrade/repair/deplo

Jr. System Administrator

Leidos

Odenton, Maryland, USA

Full-time

The Defense group at Leidos has a career opening for a Jr. System Administrator on a DISA contract. This role is primarily on the customer site at Ft Meade, MD. Administrator will provide support for assigned systems supporting Joint Worldwide Intelligence Communications System (JWICS). PRIMARY RESPONSIBILITIES: The candidate must be able to work independently to maintain the smooth operation of a multi-user computer systems, including coordination with customer and other administrators.Communi

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the U.S. This role involves handling inbound requests via phone, email, and chat, ranging from simple password resets to mid-level troubleshooting. Key Responsibilities: Respond to and resolve technical issues using ServiceNow, Ivanti, or similar ticketing tools.Support remote users, including those working from home.Troubleshoot Windows OS, Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams),

Area Manager

Amazon Stores

Edgemere, Maryland, USA

Full-time

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer order