Customer service jobs in Baltimore, MD

Remote

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23d ago

Position Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center, serving as a primary point of contact for Veterans calling about their VA Medical Disability Examination (MDE) also known as a Compensation and Pension (C&P) exam. In this role, the CSR primarily handles inbound calls (and may support other channels such as email and chat) to schedule and reschedule appointments, provide general assistance related to the program process and Veteran-fac

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Contract

SAP CS - SAP Customer Service

Remote

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Today

About Us: CodeForce 360 is a trusted global IT talent partner helping Fortune 500 companies, system integrators, and enterprise organizations build high-performing technology teams. With over 16 years of industry expertise, we combine speed, precision, and market intelligence to deliver exceptional talent across today's most in-demand technologies. About the Job- We are looking for an experienced SAP CS (Customer Services) to join one of our enterprise client engagements. The ideal candid

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Contract, Third Party

$62 - $67

Call Center Customer Service Representative

Remote

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2d ago

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a

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Full-time

16 - 17

Customer Service Representative | Financial!! Services

Remote

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5d ago

Customer Service Representative | Financial!! Services100% Remote (USA) 6-month contract 220 years of experience Were looking for a customer service representative who can support customers with financial accounts, retirement plans, and life insurance. The role requires clear communication, careful handling of transactions, and the ability to resolve customer issues across rotational shifts. What youll bring220 years of customer service experience in one or more of these areas: Financial servi

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Contract

Depends on Experience

Customer service

Remote

•

9d ago

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday(8-9 hrs of shift) (5:00am PST to 5:00PM PST) Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance

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Full-time

Depends on Experience

Customer Service Representative – Workday Supplier Workstream 100% Remote

Remote

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2d ago

Customer Service Representative Workday Supplier Workstream 100% Remote Role Overview: You will provide Tier 1 and Tier 2 support for the Workday Supplier Workstream, assisting internal teams, external vendors, and agency stakeholders. You will handle supplier onboarding, invoice inquiries, payment updates, portal navigation, and troubleshooting. You will act as the primary contact for support requests and help educate users on portal use and procedures. Responsibilities: Respond prom

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Contract

Depends on Experience

Customer Service Representative

Remote

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8d ago

Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance with client and company standards. Key Responsibilities Performance Targets: Meet attendance, schedule adherence, quality, and performance metrics such as NPS and res

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Full-time

Depends on Experience

Customer Service Representative / Call Centre Agent

Remote

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8d ago

About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a strong focus on innovation, quality, and operational excellence, Infinite enables organizations to enhance customer experi

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Full-time

Depends on Experience

Customer Service

Remote

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26d ago

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Full-time

16 - 17

Customer Service Represent

Remote

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10d ago

Job Title :Customer Service Representative Location : Remote Working days : Monday to Friday Overview Job Overview_ The CSR role is part of the Contact Centre team and handles customer inquiries across various communication channels, including phone, email, fax, chat, and SMS. The primary goal is to deliver high-quality customer service, ensuring positive member experiences while upholding professionalism and client expectations. Key Responsibilities: Achieve Targets: Meet attendance, schedule

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Full-time

16 - 17

Bilingual Branch Wholesale Product Specialist (Spanish)

Baltimore, Maryland

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Today

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent c

Full-time

Customer Service Agent (Call Center)- $18/hr

Remote

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Yesterday

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Pay rate $18/hr Candidates living within United States will be considered due to Government requirement KPI managementService Level Agreement (SLA)CRM toolscustomer service operations

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Full-time

Software Engineer - Customer Service Platform

Remote

•

Today

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next. About the Team The Customer Service Platform team empowers Netflix Customer Service to help out customers 24x7. We do this

Full-time

USD 388,000.00 - 558,000.00 per year

Help Desk Specialist

Baltimore, Maryland

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Today

Introduction Maryland Department of Labor is currently accepting applications from qualified candidates for an Helpdesk Specialist within the Division of Workforce Development and Adult Learning As a member of team Labor, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees

Full-time

USD 67,309.00 - 87,079.00 per year

Learning and Development / Instructor-Led Training

Hybrid in Baltimore, Maryland

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2d ago

Looking for candidates who can training resources on basic claims enquiries and basics on how to use LumeniX. This req is a mix of training resources on Claims as well as Customer Service Instructor-Led Training (ILT)/ in-person training Virtual Instructor-Led Training (VILT) it will mostly be Virtual training. Strong understanding and application of adult learning principles Strong proficiency in Microsoft Office Suite The recourses can either have experience with healthcare claims environments

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Contract

Depends on Experience

LEAD IT CYBERSECURITY SPECIALIST (INFOSEC) (DIRECT HIRE)

Woodlawn, Maryland

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Today

Summary This position is being offered under OPM Direct Hire Authority. See more about Direct Hire under Conditions below. Serves as a Team Leader on a regular and recurring basis for at least 25% of the duty time working with team members to achieve specific tasks, produce work products and services and meet program and production goals. See QUALIFICATIONS for more information about this position. Learn more about this agency Duties Help Participates in the work of the team by performin

Full-time

USD 111,147.00 - 158,322.00 per year

SAF Engineer

Baltimore, Maryland

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Today

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Full-time

OSP Engineer

Maryland

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Today

Job#: 3054268 Job Description: OSP Engineer Location: Halethorpe, Maryland (Remote) Alternate Location: Fully remote Role Overview We are seeking an OSP Engineer responsible for designing additions, upgrades, repairs, and enhancements to the Outside Plant electronics telephony network. This role involves supporting decommissioning efforts related to OSP electronics equipment connected to a retiring TDM switch. The engineer will coordinate with various internal departments and have direct con

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Full-time

$40 - $45 per hour

Service Engineer - Mid Atlantic

Baltimore, Maryland

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Today

Job Type Full-time Description Methods Machine Tools was established in 1958 with three employees and a handful of refurbished machines. Since then, the company has become one of the largest privately owned machine tool importers in North America. Job Summary: We are seeking an experienced Field Service Engineer to diagnose, repair, and maintain CNC milling and turning machines at customer facilities. This role involves both mechanical and electrical troubleshooting, requiring a solid underst

Full-time

USD 29.48 - 44.59 per hour

Help Desk Specialist (Tier 2)

Linthicum Heights, Maryland

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Today

Description Kaizen Approach is currently seeking an Help Desk Specialist (Tier 2) to provide technical support and problem resolution for users in a secure, mission-focused environment. In this role, you will diagnose and resolve escalated user access, hardware, software, application, and network issues that require additional troubleshooting beyond Tier 1 support. You will provide technical support for critical learning and training platforms, maintain technical documentation and standard oper

Full-time

USD 85,000.00 - 120,000.00 per year

Customer service jobs in Baltimore, MD, USA