Customer service jobs in Baltimore, MD

Remote

•

20d ago

Position Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center, serving as a primary point of contact for Veterans calling about their VA Medical Disability Examination (MDE) also known as a Compensation and Pension (C&P) exam. In this role, the CSR primarily handles inbound calls (and may support other channels such as email and chat) to schedule and reschedule appointments, provide general assistance related to the program process and Veteran-fac

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Contract

Customer Service Representative | Financial!! Services

Remote

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2d ago

Customer Service Representative | Financial!! Services100% Remote (USA) 6-month contract 220 years of experience Were looking for a customer service representative who can support customers with financial accounts, retirement plans, and life insurance. The role requires clear communication, careful handling of transactions, and the ability to resolve customer issues across rotational shifts. What youll bring220 years of customer service experience in one or more of these areas: Financial servi

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Contract

Depends on Experience

SAP CS - SAP Customer Service

Remote

•

4d ago

About Us: CodeForce 360 is a trusted global IT talent partner helping Fortune 500 companies, system integrators, and enterprise organizations build high-performing technology teams. With over 16 years of industry expertise, we combine speed, precision, and market intelligence to deliver exceptional talent across today's most in-demand technologies. About the Job- We are looking for an experienced SAP CS (Customer Services) to join one of our enterprise client engagements. The ideal candid

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Third Party, Contract

Depends on Experience

Customer service

Remote

•

6d ago

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday(8-9 hrs of shift) (5:00am PST to 5:00PM PST) Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance

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Full-time

Depends on Experience

Customer Service Representative

Remote

•

5d ago

Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance with client and company standards. Key Responsibilities Performance Targets: Meet attendance, schedule adherence, quality, and performance metrics such as NPS and res

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Full-time

Depends on Experience

Customer Service Representative / Call Centre Agent

Remote

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5d ago

About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a strong focus on innovation, quality, and operational excellence, Infinite enables organizations to enhance customer experi

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Full-time

Depends on Experience

Customer Service

Remote

•

23d ago

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a

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Full-time

16 - 17

Customer Service Represent

Remote

•

6d ago

Job Title :Customer Service Representative Location : Remote Working days : Monday to Friday Overview Job Overview_ The CSR role is part of the Contact Centre team and handles customer inquiries across various communication channels, including phone, email, fax, chat, and SMS. The primary goal is to deliver high-quality customer service, ensuring positive member experiences while upholding professionalism and client expectations. Key Responsibilities: Achieve Targets: Meet attendance, schedule

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Full-time

16 - 17

Customer Service Representative

Remote

•

3d ago

Customer Service Representative (Contact Center)Job type Contract W2 - (SQN = employer) Contract length Oct 16, 2026 - Dec 12, 2026 Openings 10 Rate $17.00 / hour Schedule 8 hours per day, full time. Some evenings, weekends, and holidays with advance notice Location Fully Remote Requirements before start Background check; client NDA Job descriptionWe are seeking Customer Service Representatives to join a contact center team supporting a State Health and Human Services program. CSRs handle inbou

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Contract

Bilingual Branch Wholesale Product Specialist (Spanish)

Baltimore, Maryland

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Today

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent c

Full-time

Customer Service Agent (Call Center)- $18/hr

Remote

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2d ago

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Pay rate $18/hr Candidates living within United States will be considered due to Government requirement KPI managementService Level Agreement (SLA)CRM toolscustomer service operations

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Full-time

Software Engineer - Customer Service Platform

Remote

•

Today

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next. About the Team The Customer Service Platform team empowers Netflix Customer Service to help out customers 24x7. We do this

Full-time

USD 388,000.00 - 558,000.00 per year

Learning and Development / Instructor-Led Training

Hybrid in Baltimore, Maryland

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4d ago

Looking for candidates who can training resources on basic claims enquiries and basics on how to use LumeniX. This req is a mix of training resources on Claims as well as Customer Service Instructor-Led Training (ILT)/ in-person training Virtual Instructor-Led Training (VILT) it will mostly be Virtual training. Strong understanding and application of adult learning principles Strong proficiency in Microsoft Office Suite The recourses can either have experience with healthcare claims environments

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Contract

Depends on Experience

Service Engineer - Mid Atlantic

Baltimore, Maryland

•

Today

Job Type Full-time Description Methods Machine Tools was established in 1958 with three employees and a handful of refurbished machines. Since then, the company has become one of the largest privately owned machine tool importers in North America. Job Summary: We are seeking an experienced Field Service Engineer to diagnose, repair, and maintain CNC milling and turning machines at customer facilities. This role involves both mechanical and electrical troubleshooting, requiring a solid underst

Full-time

USD 29.48 - 44.59 per hour

SAF Engineer

Baltimore, Maryland

•

Today

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Full-time

Help Desk Specialist (Tier 2)

Linthicum Heights, Maryland

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Today

Description Kaizen Approach is currently seeking an Help Desk Specialist (Tier 2) to provide technical support and problem resolution for users in a secure, mission-focused environment. In this role, you will diagnose and resolve escalated user access, hardware, software, application, and network issues that require additional troubleshooting beyond Tier 1 support. You will provide technical support for critical learning and training platforms, maintain technical documentation and standard oper

Full-time

USD 85,000.00 - 120,000.00 per year

Lead System Analyst

Towson, Maryland

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Today

Lead System Analyst United States - Remote Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World . Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including

Full-time

USD 90,000.00 - 144,900.00 per year

Project Manager

Baltimore, Maryland

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Today

Project Manager | Electrical Construction | | Growth Opportunity This Jobot Job is hosted by: Jillian Morgan Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $135,000 per year A bit about us: Join a respected and growing construction organization where you'll lead high-profile projects from award through completion, own client relationships, influence business growth, and have the opportunity to build your own team and customer ba

Full-time

USD 90,000.00 - 135,000.00 per year

SkillBridge Internship- IT Support Specialist/Junior Systems Administrator

Columbia, Maryland

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Today

Job Type Internship Description About Us COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including M

Full-time

IT Field Support Technician

Rosedale, Maryland

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17d ago

Cellular Sales IT Field Support Technician ClassificationNon-Exempt Reports toIT Field Support Manager JOB DESCRIPTION Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. E

Full-time

USD 23.00 - 33.00 per hour

Customer service jobs in Baltimore, MD, USA