Customer service Jobs in Baltimore, MD

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CHRM Customer Service Rep

Halvik

•

Greenbelt, Maryland, USA

Full-time

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting Edge Technology across the US Government. Be a part of something special! Duties: Provide high level problem resolution to fully diagnose or respond to problems, escalating the prob
Posted 5 days ago

Customer Service Agent

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Position: Customer Service Agent Location: Remote Job Type: Contract Job Description: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an essential part of this r
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Posted 11 hours ago

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

•

Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,
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Posted 1 day ago | Updated 1 day ago

Customer Service Representative

Pyramid Consulting, Inc.

•

Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 15+ months contract to opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77216 Pay Range: $19 - $19.32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receives and responds to r
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Posted 1 day ago

Customer Service Analysts/Contact Center Support - Remote - Only W2 - Direct offer role

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 9 hours ago

Remote Customer Service Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Overview Overview TheCustomerServiceAgent/Representative(CSR) is a pivotal role within the Contact Center who receives, investigates and resolvescustomerinquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general issues facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applicatio
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Posted 43 days ago | Updated 6 days ago

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Thi
Posted 44 days ago | Updated 6 hours ago

Senior Dynamics 365 CRM Techno-Functional Consultant (Sales & Customer Service)

E-Strategy International Inc.

•

Remote

Contract

Job Summary: We are seeking a Senior Dynamics 365 CRM Techno-Functional Consultant with deep experience in both Sales and Customer Service modules to support long-term enhancement, issue resolution, and system optimization. This role requires a balance of hands-on configuration and technical development, along with strong business process knowledge and stakeholder communication. Job Title: Senior Dynamics 365 CRM Techno-Functional Consultant (Sales & Customer Service) Location: Remote Job Type:
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Posted 36 days ago | Updated 21 days ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 43 days ago | Updated 6 hours ago

Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico Job Description JOB DESCRIPTION The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing
Posted 28 days ago | Updated 6 hours ago

Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
Easy Apply
Posted 41 days ago | Updated 1 day ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

•

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 42 days ago | Updated 3 days ago

Customer Service Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Greetings from Infinite Computer Solutions!! We are hiring Customer Service Agent (Representative) Remote Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an
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Posted 60+ days ago | Updated 25 days ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding the C
Posted 53 days ago | Updated 10 hours ago

Shift Lead- HelpDesk

Global CI

•

Woodlawn, Maryland, USA

Full-time

Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Selected candidate must reside within two (2) hours of Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Bachelor's Degree and 3 years of experience, of experience OR 7+ years of experience in lie
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Posted 8 days ago

Field Applications Senior Engineer

Flextronics

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Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-11-2025 Job Posting End Date Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Applications Senior Engineer (West Virginia Remote) Reporting to the Director, Field Applications the Field Applications Senior Engineer (West Virginia Remote) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide
Posted 1 day ago | Updated 10 hours ago

Computer Field Service Technician/Field Technician

Cogent Infotech Corp

•

Columbia, Maryland, USA

Contract

About Cogent: Cogent InfoTech, a leader in consulting solutions, prides itself on delivering top-notch services and talent to our 150+ Government and 70+ Commercial clients. We are currently expanding our team to support one of our key clients more effectively. Job Title: Computer Field Service Technician Location: Columbia, MD 21046, USA Working Hours: 40 hours/week with possible overtime, Shift Timing may vary, but will be in a day shift from 8 am to 5 pm Job Description : Upgrade/repair/deplo
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Posted 40 days ago | Updated 4 days ago

Customer service Agent

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 21 days ago

Jr. System Administrator

Leidos

•

Odenton, Maryland, USA

Full-time

The Defense group at Leidos has a career opening for a Jr. System Administrator on a DISA contract. This role is primarily on the customer site at Ft Meade, MD. Administrator will provide support for assigned systems supporting Joint Worldwide Intelligence Communications System (JWICS). PRIMARY RESPONSIBILITIES: The candidate must be able to work independently to maintain the smooth operation of a multi-user computer systems, including coordination with customer and other administrators.Communi
Posted 23 days ago | Updated 9 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the U.S. This role involves handling inbound requests via phone, email, and chat, ranging from simple password resets to mid-level troubleshooting. Key Responsibilities: Respond to and resolve technical issues using ServiceNow, Ivanti, or similar ticketing tools.Support remote users, including those working from home.Troubleshoot Windows OS, Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams),
Posted 13 days ago | Updated 6 hours ago