Customer service Jobs in Jersey City, NJ

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Service Desk Analyst

Kforce Technology Staffing

•

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 3 days ago | Updated 1 hour ago

Service Desk Analyst

Kforce Technology Staffing

•

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 3 days ago | Updated 1 hour ago

Operations Manager, Front Desk

MCR Hotels

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New York, New York, USA

Full-time

The Operations Manager is accountable for assisting the hotel achieve and exceed results in financial metrics, guest-satisfaction, and team-member engagement. This person will provide support to the hotel and will be involved with varying operational roles in the hotel and assist where needed. This specific role will handle three PM and two Overnight relief shifts. Responsibilities: Support all aspects of the hotel as requested by the General Manager Lead hotel team in the development and implem
Posted moments ago

IT Support Associate

Endava

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Hanover, New Jersey, USA

Full-time

What You Will DoPerform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote. Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment. Image, configure, and deploy Windows 10 workstations. Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed. Proactively
Posted 6 days ago

Accessibility Analyst

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Accessibility Analyst for a CONTRACT assignment with one of our premier Insurance Services clients in New York, NY. We are seeking a highly skilled Accessibility Resource with strong project management capabilities to lead the development, implementation, and ongoing management of our organization's accessibility framework for websites and applications. The ideal candidate will have extensive experience working within large or
Posted 4 hours ago

Quantitative Developer

Software Guidance & Assistance

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Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Quantitative Developer for a contract assignment with one of our premier financial services clients in Jersey City, NJ. Responsibilities : Research and prototype risk model for newly issued ETFs. Extend the scope for the Hybrid VaR as an benchmark for existing VaR methodology. Assist the firm's MTM passthrough effort. Facilitate model specification and communication with stakeholders such as Market Risk, and Risk Technology team
Posted 1 day ago | Updated 4 hours ago

Incident Management Lead

Software Guidance & Assistance

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Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Incident Management Lead for a CONTRACT assignment with one of our premier Financial Services clients in Jersey City, NJ . Responsibilities : Implements Group policy related to Operational Permanent Control (OPC) Framework Incident Management - events (internal or external) that have, or could have, resulted in a loss, gain or opportunity cost. Ensures the efficacy of Incident Management Lifecycle by effecting the collaboration
Posted 7 days ago | Updated 4 hours ago

Executive Experience Consultant

Tranzeal, Inc.

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New York, New York, USA

Contract

Job Title: Executive Experience Consultant Location: New York, NY Type: Contract Rate: $67.14/Hr on W2 We re looking for a standout Executive Experience Consultant to join our high-performing customer engagement team. This isn t your typical program management role it's a strategic position where you'll serve as a trusted advisor to both our valued customers and internal stakeholders and account teams, orchestrating high-stakes executive engagements that drive business transformation and acceler
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Posted 1 day ago

AML Analyst

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an AML Analyst for a CONTRACT assignment with one of our premier Financial Services clients in lower, Manhattan, NYC. He or she will need to work in the office 3 days/week. Responsibilities : Perform KYC onboarding and periodic reviews for individual and corporate clients. Collect, verify, and analyze customer identification documents and beneficial ownership information. Conduct screening against sanctions, and adverse media dat
Posted 9 days ago | Updated 4 hours ago

Voice & eCom Record Keeping Project Manager

Software Guidance & Assistance

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Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Voice & eCom Record Keeping Project Manager for a CONTRACT assignment with one of our premier Financial Services clients in Jersey City, NJ (Hybrid 3-4x week). The Voice & eCom Record Keeping (VERK) Program Office is focused on delivering structured governance, control framework and coordinate the delivery of changes as a part of BAU and continuous improvement. The ideal candidate will need to be able to partner and work across
Posted 4 hours ago

AI/ML Engineer

Mitchell Martin, Inc.

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New York, New York, USA

Full-time, Contract

Title: AI/ML EngineerLocation: Northeastern United Area (Onsite) Employment Type: Full Time/PermCompensation Pay Range:$135000-$175000/YrsDescription Responsible for uncovering meaningful data patterns and transforming them into actionable insights using predictive modeling and machine learning algorithms. Work alongside senior engineers to develop scalable solutions and provide data-driven insights across the enterprise. Passionate about learning and deploying leading technologies in analytics
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Posted 13 days ago | Updated 1 hour ago

ServiceDesk Support

Hexaware Technologies, Inc

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Morristown, New Jersey, USA

Full-time

Role: ServiceDesk Agent Location: Morristown, NJ (07960) Work mode: Onsite Mon to Fri Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolutions in the ticketi
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Posted 9 days ago

Treasury and Repo Support Middle Office

Alliance Sourcing Network

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New York, New York, USA

Full-time, Third Party

Onsite in New York City Summary In this role you will be responsible for control and support functions of the operations initiated by the Treasury and Repo Front Office in New York, from the negotiations, recordings, and processing of transactions. Your role will be to facilitate and ensure all operations are processed in a timely manner. You will be a point of contact and liaise with entities both internally (Front Office, Middle Office, Back Office, Compliance, IT, Product Control, Risk Mana
Easy Apply
Posted 16 days ago | Updated 13 days ago

Customer service Agent

Infinite Computer Solutions (ICS)

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Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 6 days ago

Jr Product Owner

Software Guidance & Assistance

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Queens, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an for a Jr Product Owner Contract assignment with one of our premier Beauty clients in LIC, NY Job Title: Jr. Product Owner (Open to Sr. Business Analysts) Duration: 8 months (34 weeks) Hours/Week: 40 Location: Hybrid - Onsite Tuesdays and Wednesdays at 27-01 Queens Plaza North, Long Island City, NY Position Summary: Seeking a Jr. Product Owner or experienced Sr. Business Analyst to support Creative Production Applications withi
Posted 7 days ago | Updated 4 hours ago

Salesforce Developer on W2

Epis Data Inc

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New York, New York, USA

Contract

Job Title: Salesforce DeveloperLocation: New York, NYDuration: 6+ Months (Contract / Temporary) on W2 Expereince: 10 Years Job Overview:We are seeking a skilled Salesforce Developer to join our team on a contract basis in New York. The ideal candidate will have hands-on experience designing, developing, and implementing Salesforce solutions to support business processes and improve organizational efficiency. This is a 6+ month contract role with the potential for extension based on project need
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Posted 1 day ago

Helpdesk Support Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 19 days ago | Updated 6 hours ago

Student Ambassador Program Manager

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Student Ambassador Program Manager for a CONTRACT assignment with one of our premier SaaS clients in an EST remote role. Contract length: through 11/30/25 We're looking for a strategic and highly organized Program Manager to lead day-to-day operations and planning for our Student Ambassador Program. This person will own the support structure that enables ambassadors to thrive-managing their enablement and coordinating cross-
Posted 13 days ago | Updated 4 hours ago

Social Engagement Specialist

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Social Media Engagement Specialist for a CONTRACT assignment with one of our premier SaaS clients in New York, New York. Open to EST remote candidates as well. The End-to-End Experience Journey & Enablement team helps millions of users find success with our products, engages and enables them to seamlessly achieve their creative goals. We connect with our customers through high-value, relevant, targeted content in-app, on the
Posted 6 days ago | Updated 4 hours ago

Manufacturing Engineering Technician

Lee Spring Company

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Brooklyn, New York, USA

Full-time

Lee Spring is seeking Manufacturing Engineer to join our Headquarters' team. About us: Lee Spring manufactures and distributes mechanical springs, wire forms, stampings and fourslide parts worldwide. We offer an extensive product line of more than 25,000 inventoried products in a variety of materials available in stock and ready to ship today. In addition, we also manufacture springs made to customer specifications. Lee Spring is the premier global source for stock catalog and custom designed m
Posted 6 days ago | Updated 8 hours ago