Customer service Jobs in Virginia

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Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Claim Processor

Digitive LLC

Remote

Contract

Job Title: Claim Processor Location: 100% Remote Contract: 12+ Months Rate: $16/hr on w2 Job Description Responsible for reviewing and resolving provider disputes and communicating resolution to provider in accordance with the standards and requirements established by the Centers for Medicare and Medicaid. Job Responsibilities: Responsible for the comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from providers and related outside agencies to ensure th

Project Coordinator I

Kforce Technology Staffing

Remote or Seattle, Washington, USA

Contract

RESPONSIBILITIES: Kforce has an enterprise client that is seeking a Project Coordinator I in Seattle, WA. Summary: This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment. The position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. In this role, you will work within a

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:

Account Manager - Staffing

ASSYST

Sterling, Virginia, USA

Full-time

We are currently seeking a dynamic and motivated Account Management Associate to join our team. The successful candidate will play a pivotal role in building and maintaining strong relationships with our state and local government, as well as public service customers. The primary responsibilities of the Account Management Associate include ensuring client satisfaction and driving business growth through proactive engagement and strategic account management. This is an exciting opportunity for an

Senior Technical Business Analyst || Remote

Apetan Consulting

New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr

Sr. Desktop Support Technician ( 100 % Onsite ) ----- LOCALS ONLY

Zillion Technologies

Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Sr. Desktop Support Technician Duration: Long Term Ongoing Project with no end date Location : 100 % Onsite ( Vienna, VA ) Interpersonal/Communication: Excellent oral & written communication skills Excellent customer service skills Professional presence and maturity Detail-oriented Ability to work well with other team members Comfortab

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl

Salesforce Administrator

Smartlink

Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

MS Dynamics 365 CE AMS Lead, Field Services & Finance

TalentFish LLC

Remote

Contract

Job Title: MS Dynamics 365 CE AMS Lead, Field Services & Finance Location: Remote USA Position: Contract Overview We are seeking an experienced and strategic Dynamics 365 Customer Engagement (CE) Application Management Services Lead with specialized expertise in Field Services and Finance modules. This role is responsible for leading the support, optimization, and continuous improvement of the D365 CE platform across the organization, ensuring alignment with business needs, service-level agre

Help Desk Student Associate - Fall 2025

Virginia Jobs

Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil

Associate BI Developer

Kforce Technology Staffing

Remote or St. Louis, Missouri, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an Associate BI Developer in Saint Louis, MO. Responsibilities: * Participate in requirement-gathering sessions with business sponsors * Participate in the creation of project documentation * Develop and maintain low complexity ad hoc and recurring business intelligence reporting solutions through all stages of the software development lifecycle, using a variety of reporting tools and techniques * Use and support products that contain interm

Sr Desktop Support Tech - 100% ON SITE

Cyber Resource Provider LLC

Richmond, Virginia, USA

Full-time, Part-time, Contract, Third Party

Engagement Type Contract Short Description Sr Desktop Support Tech. Both Web/Virtual and IN PERSON Interviews will be conducted. 100% ON SITE from Day One Parking not provided for contractors Complete Description Resumes in Vector due no later than 4 pm EST on Mon 7/28 Per Mgr: Interviews will be a combination of PHONE or Virtual/Web based IV (initially) then a FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended unti

Associate, Customer Care

Xoriant Corporation

Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional

Field Applications Senior Engineer

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-11-2025 Job Posting End Date Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Applications Senior Engineer (West Virginia Remote) Reporting to the Director, Field Applications the Field Applications Senior Engineer (West Virginia Remote) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide

Field Applications Engineer

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-16-2025 Job Posting End Date 09-29-2025 Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Technician - Remote (Arizona area). Reporting to the Director, Field Applications the Field Service Technician- Remote (Arizona area) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide instal

Operations Supervisor

Badger Daylighting

Richmond, Virginia, USA

Full-time

The Operations Supervisor is an integral part of the operations team. They oversee many aspects of the day-to-day operations including but not limited to ensuring the operators follow proper safety protocol, onboarding and training new operators, and customer service to clients.#BDGRJobsHPBadger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse