Customer support Jobs in California

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Desktop Support Analyst

Robert Half

San Francisco, California, USA

Contract

Description We are in search of a Desktop Support Analyst with Mac experience in San Francisco, California. This Desktop Support Analyst role involves assisting users in a fast-paced environment by troubleshooting and resolving technical issues. The successful Desktop Support candidate will work three days on-site per week, providing both Tech Bar Support and Remote Support. This desktop Support Analyst role is a long-term contract employment opportunity. Responsibilities: Provide support to be

Help Desk Analyst II

Robert Half

Sacramento, California, USA

Contract

Description We are seeking a Help Desk Analyst II based in Sacramento, California. This role is primarily located in a secure, non-public access building, providing IT support within a large-scale, Citrix-based virtual desktop environment. This job offers a long-term contract employment opportunity, where the selected candidate will be part of a team responsible for maintaining IT services and support for approximately 1,200 users. Responsibilities: Provide IT support to a large user base, ensu

IT Desktop Support

Robert Half

Fresno, California, USA

Full-time

Description Are you an IT Support professional looking for a new change? If so, please keep reading! I have a client looking to hire an experienced IT Desktop Support professional to join our team in Fresno, CA. The role would work on-site at their Fresno location and is offering excellent pay and great benefits! As the IT Desktop Support professional, you would be responsible for providing technical support to end-users, including troubleshooting hardware, software, and network issues, and del

Desktop Support Analyst

Robert Half

San Francisco, California, USA

Contract

Description We are looking for a Desktop Support Analyst to join our team in San Francisco, California. This role is in the IT software industry and offers a long-term contract employment opportunity. As a Desktop Support Analyst, your main responsibilities will be to provide support for desktop systems, including MAC OS and other computer hardware, as well as ensuring effective communication with users about their technical issues. Responsibilities: Provide support for desktop systems includin

(VMS) NEC PBX Technician

Kforce Technology Staffing

Rancho Cordova, California, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client that is seeking a (VMS) NEC PBX Technician onsite in Rancho Cordova - Sacramento, CA for a 1-year contract. Summary: The NEC PBX Technician will play a crucial role in providing onsite day-to-day support for the UCDH PBX Phone System. The primary responsibilities include technical support, troubleshooting, system and component installation, customer support, and ensuring the smooth operation of the telephony network infrastructure. Roles & Responsibilities

Mission Integration Project Leader

Aerospace Corporation

Los Angeles, California, USA

Full-time

The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of problem solvers,

Help Desk

Robert Half

Oakland, California, USA

Contract

Description The Help Desk position is responsible for designing, managing, and driving IT projects to facilitate the integration of systems and processes with the parent company. The role involves providing critical support to employees, managing IT assets, troubleshooting technical issues, and fostering relationships with vendors and third-party providers. The Help Desk position also plays a key role in developing best practices, improving internal processes, and ensuring timely issue resolutio

E-Learning Web Developer, AppleCare

Apple, Inc.

Elk Grove, California, USA

Full-time

Summary The AppleCare Training Multimedia team specializes in crafting and developing web-based interactive media used within E-Learning materials for AppleCare customer support Advisors worldwide. Our rich portfolio of web-based interactive media includes over 30+ reusable templates for knowledge checks, virtual scenario practice activities, simulations for Apple OS software and internal tools, as well as custom media pieces for outstanding learning needs around new products and specialty topi

GIS Analyst

Robert Half

Rancho Cordova, California, USA

Full-time

Description Are you passionate about GIS systems? If so, please keep reading! I have a client in the private sector looking to hire an experienced GIS Analyst to join their team. This hybrid role will require a few days of on-site work at their Rancho Cordova office, with remote flexibility during the week. The GIS Analyst role offers excellent pay, full benefits, and a CALPERS retirement plan. Key Responsibilities: Manage the day-to-day GIS operations within the full GIS enterprise system, inc

Data Scientist

Robert Half

Remote or San Francisco, California, USA

Contract

Description Position Overview: Our client is looking for a Lead Data Scientist to play a pivotal role in enhancing and automating their customer support processes. The successful candidate will apply their expertise in data science to create personalized customer experiences, resolve issues promptly, optimize user interactions with the brand, and analyze the company's performance in the consumer market. Responsibilities: Automate response systems for different order discrepancies for an effect

Data Analyst

Software Guidance & Assistance

San Jose, California, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Data Analyst for a Contract assignment with one of our premier SaaS clients in San Jose, CA or San Francisco, CA. Also open to remote Responsibilities : Write complex SQL queries and apply statistical methods and data mining skill sets to help XE organization understand user behavior and evaluate surface performance Parse, stitch, and draw meaningful insights from different Adobe data sources (online, product usage, customer su

District Service Manager (Southern CA)

Abbott Laboratories

Los Angeles, California, USA

Full-time

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future

Program Manager - Quality Assurance, Technical Support

Esri

Redlands, California, USA

Full-time

Overview We seek a highly skilled and detail-oriented individual to join our Technical Support team as a QA/QC Program Manager. In this role, you will be responsible for ensuring the quality and accuracy of our technical support delivery to our customers and identifying areas for improvement. You will work closely with our Operations Team to develop and implement quality assurance processes and procedures. Responsibilities Collaborate with the Technical Support Operations Team to develop and im

Desktop Support Engineer

Robert Half

Milpitas, California, USA

Full-time

Description Robert Half Technology is seeking dynamic, and self-motivated Desktop Support Engineer with good Windows troubleshooting skills for our client out of Milpitas, Ca. This is a 100% onsite opportunity. The Desktop Support Engineer is responsible for all end user IT support resolving both hardware and software related problems. This Desktop Support professional must be capable of accurately and consistently logging all problems and initiate an incident ticket to track calls, problems and

Technical Systems Analyst

Robert Half

Torrance, California, USA

Contract

Description We are offering an opportunity for a Technical Systems Analyst in the automotive industry, based in Torrance, CA for a long term, multi-year assignment. The role involves a hybrid work type with the ability to work on-site when required. This Technical Systems Analyst will be perform heavy gap analysis on system written in .NET. The ideal candidate will have a development background to be able to understand the code. The Technical System Analyst will need to analyze the applicatio

Architect L2

Robert Half

Torrance, California, USA

Contract

Description We are offering a contract to hire employment opportunity for an Architect L2 in the automotive industry, located in MARYSVILLE NT, Ohio, United States. This role is crucial in ensuring the security of our organization's technology infrastructure, analyzing risks, and developing strategies to mitigate them. Responsibilities: Design and implement security solutions across the organization's technology landscape. Analyze security risks and develop strategies to mitigate them, ensuring

Help Desk Manager

Robert Half

Torrance, California, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Manager in the manufacturing industry, based in Torrance, California. The chosen candidate will be tasked with managing and troubleshooting IT cloud services, providing technical assistance, and handling the IT aspects of employee onboarding and offboarding. Responsibilities: Overseeing the management, configuration, and troubleshooting of IT cloud services. Providing comprehensive IT support and technical assi

Field Service Representative - HVAC Cooling

Schneider Electric

San Diego, California, USA

Full-time

Job Description Great people make Schneider Electric a great company. Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. The

Senior Technical Support Engineer-Integrations Team

ServiceNow, Inc.

San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior UX Designer

Robert Half

Culver City, California, USA

Contract

Description Robert Half is partnering with a globally recognized streaming platform in search of a talented Senior UX Designer to join their team in Santa Monica, CA. This role is perfect for a problem-solving, customer-obsessed design leader who is passionate about creating innovative, user-centered experiences. The Senior UX Designer will be instrumental in shaping the future vision of how customers connect with content and products. This role involves crafting immersive advertising strategies