Customer support Jobs in North Carolina

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Technical Customer Support Analyst, ExtendedCare Solutions

DKG Services Inc

Remote

Contract

PLEASE DO NOT CONTACT COMPANY DIRECTLY - ONLY APPLY HERE ON DICE.COM. Position: Technical Customer Support Analyst, ExtendedCare Solutions Location: Remote, US (Central Time Zone) Start: Immediate Employment Type: Hourly Contractor Overview ExtendedCare () is a proud member of the Dillon Kane Group (DKG) portfolio of affiliated companies and businesses. DKG is a great place to work! You ll collaborate with highly intelligent and competent colleagues the kind of people who are fun to work with a

Billing SME Customer Support System Customer/1

Narvee Tech Inc

Remote

Contract

Job Title: Billing SME CSS (Customer Support System) Customer/1 Duration: 12 Months (Possible Extension) Location: Remote Job Description We are seeking an experienced Billing SME with hands-on expertise in CSS (Customer Support System) to join our team. The ideal candidate should possess strong domain knowledge in telecom billing systems, especially CSS Billing, and be capable of engaging directly with customers for requirement gathering, solutioning, and coding the required changes. Key Respon

Customer Support(Procurement)

Sysazzle

Remote

Contract

Title: Customer Support(Procurement) Duration: 08 Months contract Location: Malvern, PA, 19355(Remote) Description: We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, support

Customer Support Manager of Managed Services - Remote

C4 Technical Services

Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol

Customer Support Operations Representative

Talent Groups

Remote

Contract

Job Title: Customer Support Operations Representative Location: Remote - EST Preferred Hours: 40 hours per week Duration: Contract till year end Position Overview: We are seeking dynamic individuals to join our team as Customer Support Operations Representatives. This is a more reactionary, operations-focused role where you will be responsible for managing Client s customer termination requests, helping customers through the offboarding process, and working collaboratively with internal teams

Help Desk / Customer Support Lead (Senior Project Manager Level 3)

Arch Systems, LLC

Remote

Full-time

Role: Help Desk / Customer Support Lead (Senior Project Manager Level 3)Company: Arch SystemsClient: FederalLocation: RemoteType: Full-time / Consulting Note: Preference will be given to candidates who have worked with the Administration for Children and Families (ACF). This experience is mandatory. Role Overview:Manages the user support function and help desk operations. This role ensures end-user needs are met through timely, clear communication, thorough documentation, and integrated feedback

Technical Support / Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are enco

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the

Tyler Munis Consultant

Robert Half

Remote or Coronado, California, USA

Contract

Description We are in search of a Tyler Munis Consultant to become a part of our team in Coronado, California. In this role, you will be instrumental in creating highly specialized reports in SSRS and improving efficiencies across various teams. This position offers a short term contract employment opportunity. Responsibilities: Design and build highly customized reports in SSRS Contribute to the enhancement of efficiencies across multiple teams including technology, administrative, and HR Rigo

Customer Service Representative (Bilingual: Spanish/English) Remote

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative (Bilingual: Spanish/English) Remote Job Description Job Description **This position requires bilingual fluency in Spanish and English** **Candidates must reside in the state of New Mexico** The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and qu

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer s

Embedded Engineer

Zachary Piper Solutions, LLC

Raleigh, North Carolina, USA

Full-time

Piper Companies is seeking a Embedded Engineer (Raleigh) for a company that enables software solutions across a wide variety of Datacenter, Service-Provider and Enterprise products. You would join committed and passionate engineers working on core networking/fabric technologies. Must be local to Raleigh, NC Responsibilities of the Embedded Engineer: Collaborate with cross-functional teams in order to assist with new features, issues, and customer support for the open-source server Participate

Application Support Specialist

Robert Half

Remote or Willmar, Minnesota, USA

Full-time

Description We are in the search for a proficient Application Support Specialist to join our team. In this role, you will be responsible for providing comprehensive support for ERP systems and delivering basic technical troubleshooting assistance. You will act as a crucial link between end-users and the IT/Operations team, maintaining the smooth performance of the ERP platform while delivering top-notch customer service. Responsibilities: Offer comprehensive support for Sage ERP systems Deliver

Regional Application Engineering Leader - Dielectric Fluids (open to remote)

Cargill

Remote or Plymouth, Minnesota, USA

Full-time

Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skinc

Technical Support Specialist

Robert Half

Remote or Wappingers Falls, New York, USA

Contract

Description We are offering a remote contract employment opportunity for a Technical Support Specialist. This role operates within the tech industry, providing IT support and customer service. Must be bilingual in English and French to be considered for this role Responsibilities: Provide product support for various technologies including proprietary in house software. Troubleshoot and resolve technical issues related to computer hardware and Dell Technologies. Communicate effectively with cu

GIS DBA Specialist (Remote)

Gateway Solutions Inc

North Carolina, USA

Full-time, Contract, Third Party

Req-ID: 758602 Client: State of North Carolina (NCDOT) Role: GIS DBA Specialist (Remote) Location: Raleigh, NC Duration: 12 to 24 Months Webcam Interview Only Required Skills (5+ Years): Conceptual Modeling of Systems, Databases, Workflow Processes Geospatial data administration Esri data types including basic understanding of SDE Geospatial metadata concepts Technical Writing SCOPE OF THE PROJECT: GIS DBA specialist with 3-5 years experience. This Technical Specialist supports the GIS U

Junior Enterprise Applications Engineer - FTE

Stone Search

Remote

Full-time

Our client has an opening for a Junior Enterprise Applications Engineer working 100% virtual/remote in client-approved US state. The Junior Enterprise Application Engineer will be responsible for designing, implementing, and supporting our client s enterprise applications. Qualified candidates must have advanced technical, troubleshooting, and organizational skills. Responsibilities include but are not limited to: Designing, implementing, and maintaining the client s enterprise applications.Coor

PowerPoint Specialist

Robert Half

Remote or Plano, Texas, USA

Contract

Description PowerPoint Template Designer - Ongoing Contract, Part-Time, Dallas! Robert Half, Marketing & Creative is looking for a PowerPoint Template Designer for a contract opportunity in the Dallas/Fort Worth area. PowerPoint Template Designer will be creating large enterprise-level PowerPoint templates, pre-loaded with brand guidelines, incorporating animations, graphs, tables and infographics where appropriate. PowerPoint Template Designer will also be working with C-Level executive, insid

Business Intelligence (Qlik Sense) Consultant

Robert Half

Remote or Sandy, Utah, USA

Contract

Description We are seeking a Business Intelligence (Qlik Sense) Consultant. The individual will be instrumental in helping our team troubleshoot and rebuild Qlik Sense reports that have been affected by the transition from SAP ECC to SAP Hana. This position offers a short-term contract employment opportunity, with the potential for remote work, if necessary. Responsibilities: Analyze and troubleshoot Qlik Sense reports that are not functioning optimally with SAP Hana. Assist in the process of r

Oracle HCM Implementation Consultant

Robert Half

Remote or Tampa, Florida, USA

Contract

Description We are offering a long term contract employment opportunity for an Oracle HCM Implementation Consultant in Tampa, Florida. The chosen candidate will be a key player in our ERP Implementation project, providing expertise in Oracle HCM and enterprise security planning. Responsibilities: Provide Oracle HCM expertise in ERP implementation projects Assist in the planning and implementation of enterprise security for Oracle HCM Work collaboratively with the team to ensure successful ERP im