Customer support Jobs in North Carolina

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Customer Support Specialist- Medical

Zachary Piper Solutions, LLC

•

Charlotte, North Carolina, USA

Full-time

Piper Companies is seeking a Customer Support Specialist to join a software company located in Charlotte, NC . This team is operates on a remote schedule. The manager is looking for someone who understands medical terminology. Communicate clearly and effectively with clients, internal staff, and management to resolve issues and ensure customer satisfaction Research and diagnose client system issues and identify and execute intelligent solutions to resolve requests Assist clients via phone, em
Posted 8 days ago | Updated 4 hours ago

Technical Customer Support Representative (ONSITE)

NetSource, Inc.

•

Raleigh, North Carolina, USA

Contract

Please note that this is a 9 month contract position. Typing Test will be required for submission. Candidate must be able to type 45wpm. Shifts are 2pm-10pm, and 10pm-6am, Sun-Thurs and Tues-Sat. Interview will be via phone, worker will be onsite for the assignment. Must have, two - three years of work experience in a helpdesk or call center environment. Previous experience supporting customers via live chat is preferred Candidates without the necessary experience will be disqualified. Qualifica
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Posted 7 days ago | Updated 12 hours ago

Customer Support Analyst

Flexential

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Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou
Posted 13 days ago | Updated 18 hours ago

Support Engineer (Customer Experience)

Cohesive Technologies LLC

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Raleigh, North Carolina, USA

Contract, Third Party

Cohesive Technologies is a global IT Services & Solutions company providing IT Staffing Services and Application Development Services necessary for technology leaders to deliver business value. We help our people and clients succeed by leveraging our expertise, deep industry and market knowledge, proprietary assessment tools and techniques, and project delivery methodologies. Through relationships with thousands of specialized professionals, we bring an unparalleled ability to match talent with
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Posted 3 days ago | Updated 15 hours ago

Support Engineer (Customer Experience)

StarOrigin Pvt. Ltd

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Raleigh, North Carolina, USA

Contract

Hi Greetings from Star Origin Business Solutions We have an immediate requirement from one of our clients, Please send me the resume if you have the candidate who will be suitable for this position Role: Support (Customer Experience) Engineer Location: Raleigh, NC (Hybrid) Local Preferred Responsibilities: Design and execute test plans, test cases, and test scenarios for FBOSS (Facebook Open Switching System) software and related network infrastructure components.Conduct both manual and automat
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Posted 8 days ago

Contact Center Technician

iSpace, Inc

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Cary, North Carolina, USA

Contract

Title: Contact Center Technician Location: Cary, NC (100% Onsite) Duration: 3-6 Months Contract -To-Hire Rate Range: $20 - $25 per hour on W2 Job Description: The Contact Center Technician will provides customer facing support to the customers for technical needs using web-based suite of tools and resources.Support client websites, and Client web-based services through telephone, e-mail, and chat.Troubleshoot issues and feedback by existing Users and/or development teams.Interact with customers
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Posted 12 days ago | Updated 11 hours ago

Director, Worldwide Support

Nutanix

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Durham, North Carolina, USA

Full-time

Hungry, Humble, Honest, with Heart.The Opportunity Nutanix is looking for an experienced and knowledgeable Sr. Manager/Director to manage support delivery through a team or teams of engineers in the Worldwide Support organization for the Americas. This position will be responsible for supporting high-end enterprise level customers or channel partners with advanced support needs, as well as building the infrastructure to support the growth of Nutanix and contribute to the development and scaling
Posted 3 days ago | Updated 3 hours ago

Sr. C++ Embedded Engineer

Hirekeyz

•

Morrisville, North Carolina, USA

Contract

Sr. C++ Embedded Engineer Location: Morrisville, NC Onsite Role Duration: 6-12 Months Contract, to be renewed depending on performance Who are we looking for: 3 to 5 years experienced software engineers to write, debug and test embedded Firmware. Manage and maintain firmware build tools, manage builds, and release Firmware to test as well as recreate and fix problems reported by the test team. Duties may include code development, unit testing, debugging, and customer support for technical issue
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Posted 8 days ago | Updated 7 hours ago

Support Desk Specialist L2

Robert Half

•

Greensboro, North Carolina, USA

Contract

Description Join our team as a Deskside Support Technician, where you'll play a vital role in ensuring the seamless operation of our organization's IT infrastructure. As a member of our IT support team, you'll provide hands-on technical assistance to end-users, troubleshoot hardware and software issues, and contribute to the overall efficiency and productivity of our workforce. Duties/Responsibilities: Technical Support: Provide on-site technical assistance to end-users for hardware, software,
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Posted 1 day ago | Updated 3 hours ago

PPC Specialist/Paid Search

Robert Half

•

Garner, North Carolina, USA

Contract

Description Develop and execute PPC strategies aligned with marketing goals Conduct research for relevant keywords and suggest web presence improvement strategies Design and manage PPC campaigns on platforms like Google Ads Continuously monitor and adjust campaign performance Optimize campaigns to boost CTRs and conversation rates Collaborate with internal marketing team for comprehensive campaigns Stay updated with latest PPC trends and practices Manage PPC budgets Example: bunch of retails sto
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Posted 7 days ago | Updated 15 hours ago

Sr BI Developer Analyst

Robert Half

•

Remote or Durham, North Carolina, USA

Contract

Description Robert Half is hiring for a Sr. BI Developer Analyst. The primary responsibilities for this position involve regular management and execution of existing reports, along with additional reporting support as needed. Requirements Required Skills: Strong SQL knowledge.AlteryxR Coding Preferred Experience: Previous experience in the healthcare sector is advantageous. Job Description: Elicit and translate business reporting needs into technical specifications for business intelligence (BI
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Posted 3 hours ago

Graphic Designer

Robert Half

•

Cary, North Carolina, USA

Contract

Description Day in the life Retail and advertising assets Branding Develop and design visual identities for automotive brands, including logos, color schemes, typography, and overall branding aesthetics Logos and layouts Designing layouts for various automotive branding materials, including print ads, digital ads, brochures, catalogs, and promotional materials. Arranging visual elements such as images, text, and graphics to engage the audience Advertisement design Conceptualizing and designing
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Posted 7 days ago | Updated 15 hours ago

Network Engineer - UCS/Storage

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Top Skills' Details 1) UCS Platform specialization 2) Extensive experience troubleshooting complex issues with UCS-B and UCS-C 3) Experience with Linux/Unix 4) Familiarity with multiple storage systems: NetApp, EMC, Vblock, Dell Nice to have skills: Cisco Hyperflex/Hyperconverged Infrastructure (HCI) Cisco Tetration Platform/Cisco Secure Workload (new name for Tetration) Cisco Intersight Description: This team delivers rapid-response T2 and T3-level technical support to Civilian, SLED, and US St
Posted 1 day ago | Updated 3 hours ago

Network Engineer IOS-XE

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers specialize in one or more core technologies while understanding the foundations of network products, protocols, and effective methodologies. As a member of this team, you will be part of a collaborative team to provide support during critical network issues as well as leading a caseload of lower critical issues, specifically with IOS-XE. Day to Day Responsibilities: The successful
Posted 1 day ago | Updated 3 hours ago

Network Engineer - ACI/Nexus

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers specialize in one or more core technologies while understanding the foundations of network products, protocols, and effective methodologies. As a member of this team, you will be part of a collaborative team to provide support during critical network issues as well as leading a caseload of lower critical issues, specifically with ACI and Nexus. Day to Day Responsibilities: The su
Posted 1 day ago | Updated 3 hours ago

TEC Network System Admin (Day Shift)

BAE Systems

•

Charlotte, North Carolina, USA

Full-time

Job Description BAE is searching for a Networking System Analyst to work in our Network Operations Center (NOC). In our NOC or Enterprise Command Center (ECC) you will monitor large computer networks for problems from a central location. Analyze problems, perform troubleshooting and incident response on the system, communicate with key stakeholders and track problems through to resolution. Required Education, Experience, & Skills High School with 3+ years of experience Experience monitoring a
Posted 8 days ago | Updated moments ago

Sr. Principal Technical/Functional Systems Analyst (REMOTE)

BAE Systems

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Remote or Charlotte, North Carolina, USA

Full-time

Job Description This job is 100% remote. BAE is searching for a Kronos (UKG) Technical/Functional Systems Analyst to join our team supporting Kronos (UKG) Workforce AutoTime (timesheet/time attendance software) across BAE. The selected candidate will work closely with various stakeholders in the business to understand their needs, interpret requirements and understand how AutoTime can be configured to meet those needs. The candidate will provide day to day operational support of the system in
Posted 8 days ago | Updated moments ago

Sr. Software Developer

Jobot

•

Matthews, North Carolina, USA

Full-time

100% REMOTE This Jobot Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $125,000 - $135,000 per year A bit about us: We are a leading Fintech company revolutionizing the financial industry through innovative solutions. Our team is passionate about building cutting-edge technology that empowers decision-making processes for businesses in the financial sector. As we continue to grow, we are seeking a skilled and
Posted 3 days ago | Updated 3 hours ago

CTO - Chief Technology Officer

Robert Half

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Remote or Winston-Salem, North Carolina, USA

Full-time

Description A client of ours at Robert Half is seeking a visionary CTO who can bridge the gap between technology and business, driving innovation that not only aligns with their strategic goals but also resonates with their customers. This is a very small company (around 10 employees, 5 being on the R& D side) and they are looking for someone who will participate in recruitment/hiring processes, is involved in project execution & strategy implementing/overseeing processes, workflows, annual deve
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Posted 3 days ago | Updated 15 hours ago

Manager MarTech Strategy

Pearson

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Durham, North Carolina, USA

Full-time

The Manager, MarTech Strategy will play a pivotal role in aligning marketing technology with customer-focused business strategy. This position demands a unique blend of technical acumen, strategic thinking, and a customer-centric mindset. The ideal candidate will be proactive, results-driven, and possess excellent project and product management skills to oversee successful initiatives that bridge multiple customer data and marketing technologies. The role includes administration of Pearson's glo
Posted 6 days ago | Updated 3 hours ago