Entry Level Helpdesk Analyst Jobs

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Help Desk Analyst II

Robert Half

•

Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.
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Posted 14 days ago | Updated moments ago

Technical Support Analyst / Help Desk

CDW Amplified Services

•

Walnut Creek, California, USA

Full-time

Technical Support / Help Desk Analyst Walnut Creek, CA CDW has an excellent opportunity for a Technical Support / Help DeskAnalyst! In this role, you will support a multi-location organization with day to day technology needs and troubleshooting. Responsibilities include: Troubleshooting Technical IssuesDevice Inventory ManagementEquipment Set-Up and ConfigurationTechnical Documentation and RepairingCollaboration and Customer Service Required expertise includes: 2+ years of experience Desktop /
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Posted 6 days ago | Updated 6 days ago

Help Desk Analyst II

Robert Half

•

Wausau, Wisconsin, USA

Full-time

Description Robert Half is currently seeking an experienced IT Support Technician (Level 2) for our client located in Wausau, WI. This is a Direct/Permanent Hire role with our client. In this role you'll be responsible for providing top-notch technical support to internal and external customers. You'll be experienced in supporting integrated enterprise applications, troubleshooting hardware and software, and keeping users up and running. As this is a client-facing role, you'll be expected to ma
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Posted 16 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Ridgefield, Connecticut, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst in Ridgefield, Connecticut. This role will primarily entail providing support for client computer networks, troubleshooting technical issues, performing routine maintenance on PCs and peripherals, and supporting disaster recovery backup solutions. This position is a part of our telecom provider team and will be instrumental in maintaining our commitment to high-quality technical support and customer service. R
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Posted 12 days ago | Updated moments ago

Helpdesk Systems Analyst

Dahl Consulting

•

Cold Spring, Minnesota, USA

Full-time

Helpdesk Systems Analyst (JD Edwards) Full-time, Direct-hire 100% onsite in Cold Spring, MN Salary range:$62k to $74k DOE with full benefits, profit sharing Dahl is partnering with a leader in natural stone and bronze fabrication with 120 years history! JOB SUMMARY: The Helpdesk Systems Analyst will support users for JD Edwards EnterpriseOne (ERP). You will analyze user requirements, procedures, and problems to automate processing and improve existing computer systems. Responsibilities include:
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Posted 8 days ago | Updated 8 days ago

Bilingual Help Desk Support Analyst

Motion Recruitment Partners, LLC

•

San Antonio, Texas, USA

Full-time

Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. C
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Posted 13 days ago | Updated moments ago

Helpdesk Analyst

Bayside Solutions

•

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $52,000 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: This Helpdesk Technician position focuses on telephone support for corporate users, distribution center users, and retail store employees. We require someone flexible and able to work various shifts during a Monday to Friday work week. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email re
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Posted 20 days ago | Updated moments ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering an opportunity for a Vulnerability and Device Remediation Specialist to join our team in a remote, contract-based role. As part of our Information Technology department, you will focus on fortifying our digital defenses by identifying and addressing vulnerabilities in our systems and networks. You will be the frontline in swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. This is a fully remote r
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Posted 12 days ago | Updated moments ago

Help Desk Analyst

Paragon IT Professionals

•

West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn
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Posted 31 days ago | Updated 22 days ago

Helpdesk Analyst (Carson City or Las Vegas)

KBTS Technologies Inc

•

Carson City, Nevada, USA

Contract

DIRECT CLIENT: Helpdesk Analyst Location: Carson City, NV Duration: 12+ months (extendable) Rate: $doe HYBRID - This position is available for either Carson City or Las Vegas. RESPONSIBILITIES Responsible for providing first-level support for fiber, network, and systems issues by answering, responding, and solving customers technical requests in a non-scripted environment or elevating tickets to the appropriate team members for further action. Writing customer communications, processes, an
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Posted 60+ days ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

•

Southfield, Michigan, USA

Contract

Description Robert Half has a great short-term opportunity in Southfield for a Help Desk Analyst I, who will be responsible for providing first-level contact and problem resolution for all users with hardware, software, and application problems. This role is crucial in maintaining smooth operations and ensuring high levels of user satisfaction. Apply Today! Responsibilities: Serve as the first point of contact for users experiencing hardware, software, and application problems Troubleshoot and
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Posted 15 days ago | Updated moments ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 12 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Beverly, Massachusetts, USA

Full-time

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Hi Tech Engineering field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Beverly, Massachusetts, the Help Des
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Posted 27 days ago | Updated moments ago

Helpdesk/System Support Analyst

Motion Recruitment Partners, LLC

•

Birmingham, Alabama, USA

Full-time

This onsite contract in Birmingham will assist all IT Support roles to provide the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and resolving a wide range of IT issues including, but not limited to, commercial, cloud based and proprietary software and platf
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Posted 30 days ago | Updated moments ago

Information Technology Help Desk - Level 1

OSTechnical

•

Kansas City, Missouri, USA

Full-time

Entry Level Technical Support - Tier 1 Onsite working in Kansas City, MO - NOT a remote position Permanent/ Direct Hire Yearly base salary starting at 40K We are looking for a computer enthusiasts who looking for career growth in the IT space working with an exciting company! This is a great opportunity to work with a great team in a professional environment. Experience Required: -Basic IT knowledge -1 year of experience in a technical/helpdesk or similar role (preferred) -Excellent Customer
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Posted 7 days ago | Updated 7 days ago

Help Desk Analyst

Robert Half

•

Las Vegas, Nevada, USA

Full-time

Description Robert Half is looking for a Help Desk Analyst to contribute to a dynamic and fast-paced environment. If you possess robust problem-solving abilities and are enthusiastic about driving impactful change within an organization, this role might be the perfect fit for you. The opportunity for a Help Desk Analyst is based in Las Vegas, Nevada, and entails a long-term contract commitment. Evening and overnight shifts available. Job Description: In the role of a Help Desk Support Agent, y
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Posted 29 days ago | Updated moments ago

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

•

Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and req
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Posted 16 days ago | Updated 15 hours ago

Junior Desktop Support Analyst

Robert Half

•

Newark, Delaware, USA

Full-time

Description We are in the market for a Desktop Support Analyst to join our team in Newark, Delaware. The role primarily involves providing technical assistance to our in-house team, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop computing within the company. This role offers a contract to hire employment opportunity. 100% ONSITE IN NEWARK, DELAWARE Responsibilities: Provide on-site analysis, diagnosis, and resolution of basic to intermediate desktop
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Posted 9 days ago | Updated moments ago

Help Desk Analyst II

Robert Half

•

St. Louis, Missouri, USA

Contract

Description Looking for a new opportunity? You should apply for this Help Desk Analyst position with a growing company! We're looking for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment, so if that's you, we invite you to apply! You'll be great at this Service Desk Analyst job if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. I
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Posted 29 days ago | Updated moments ago

Jr. Level 1 Help Desk role

Nutech Information Systems

•

Edison, New Jersey, USA

Contract

We would like to see some L1/L2 Helpdesk techs to support . JD: In this Level 1 Help Desk role, Technicians will be assisting internal clients with technical issues they are experiencing during the merging of two banks. This can include Account Unlocks, Password Resets, as well as issues with Printing, Hardware, Connectivity, Remote Access, Software, etc. This will be a 100% phone based support role. We are looking for locally based Techs as they will be fully onsite in Woodbridge, NJ during tra
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Posted 10 days ago | Updated 8 days ago