Entry Level Helpdesk Support Technician Jobs in Austin, TX

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Helpdesk Technician

TEKsystems c/o Allegis Group

•

Austin, Texas, USA

Full-time

This role is 100% onsite in Austin, TX Top Skills: 1. 2-3 plus years of Help Desk experience 2. Experience supporting SaaS applications (i.e. Smart sheets, Air Table, Asana, etc.) This includes assigning, managing, and troubleshooting. 3. Needs strong phone presence and personality 4. Experience supporting M365 5. Experience with an Identity tool like Okta, Duo, Azure SSO, or something similar 6. Basic Help Desk Skills: Azure AD, break fix, Windows and Mac support Job Description: Our client is
Posted 3 days ago | Updated 6 hours ago

Helpdesk Support Analyst

Genius Road, LLC

•

Austin, Texas, USA

Contract

Helpdesk Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic Helpdesk Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. Required Experience Associate s Degree
Posted 6 days ago | Updated 3 days ago

Helpdesk Analyst - Austin- Onsite

The HT Group

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Austin, Texas, USA

Full-time

Overview: This position is 100% onsite at the client office in South Austin. The HT Group is partnering with a top company in the Austin area that develops software for businesses to help manage their networks, systems, and IT infrastructure. We are in search of a dedicated Helpdesk Analyst, who will be responsible for supporting internal users, troubleshooting network problems and assisting with the operational duties of team management. Will work with customers to determine and resolve proble
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Posted 7 days ago | Updated 2 hours ago

Global Store Support Helpdesk Coordinator

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary The Global Store Support (GSS) Helpdesk Coordinator is responsible for removing obstacles to the smooth operation of Retail stores by rapidly responding to escalated tickets, ensuring that we meet our goal of providing Apple customers with an industry-leading, extraordinary experience. In particular, the Coordinator is responsible for providing our Retail teams with excellent customer service via telephone and email-based inquiries. Occasionally we participate in multiple simultaneous s
Posted 6 days ago | Updated 6 hours ago

Desktop Support Technician

Motion Recruitment Partners, LLC

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Austin, Texas, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Euless, TX 75261. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative
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Posted 31 days ago | Updated 6 hours ago

PC Support Technician

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2025223 Job Description: *Must be willing to work On-site in Austin, TX* Hardware and Software repairExperience supporting Windows and Mac OSPatching and System updatesDevice support including phonesPatchingAD account ManagementAV support EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual or
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Posted 8 days ago | Updated 10 hours ago

AV Support Technician

IDC Technologies

•

Austin, Texas, USA

Contract

Dear Applicant, One of my global consulting client is looking for AV Support Technician. Please see details and apply if interested to below Job Title AV Support Technician Location Austin, TX Onsite Duration Long Term Contract Shift Work time- 4pm CST -12pm CST Job Description: Bachelor s degree in computer science, Information Systems, or other related field. Or equivalent work experience.Typically has 3 to 5 years of related work experience.Experience with c-suite interaction a plus. Calm an
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Posted 30 days ago | Updated 7 days ago

AV support technician

Talent Group

•

Jollyville, Texas, USA

Third Party, Contract

Responsibilities: Video Conferencing Infrastructure:Operate, maintain, and upgrade video conferencing equipment and test environments.Utilize the existing management-tracking tool ServiceNow for incident tracking, service tickets, and change requests.Troubleshoot and resolve video conferencing and event service incidents, including RMAs and hardware/software issues.Process service requests within the Video and Event Services area.Technical Expertise:Possess a basic understanding of networking an
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Posted 60+ days ago | Updated 3 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 1 day ago | Updated 11 hours ago

Field Service Lead

Luna Data Solutions, Inc.

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Austin, Texas, USA

Contract

We are currently hiring a Field Service Lead for a long term contract located in the Dallas Ft. Worth area The ideal candidate must have an experience as a Team Lead, Manager, or other Leadership position. This position requires at least 3 days onsite in one of the locations listed below. If selected, your duties and responsibilities associated with this position will include, but not be limited to, the following: Performing planning, organizing, staffing, leading, and disciplinary actions.Servi
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Posted 14 days ago

Bilingual Helpdesk Technician - Spanish/English

Stefanini

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Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl
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Posted 3 days ago | Updated moments ago

Product Support Analyst

ArnAmy, Inc.

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Austin, Texas, USA

Contract, Third Party

Job Purpose: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Suppo
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Posted 14 days ago

Field Service Technician

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary SHI has an exciting opportunity available in our Enterprise Solutions Group as a Field Service Technician. This is a full-time position that reports to customer's headquarters on a daily basis and requires travel to customer's satellite sites. The Field Service Technician can expect repair tickets to be assigned daily. The Field Service Technician will then schedule service with the end user and travel to the site to resolve the hardware and software issues. Work hours are Monday th
Posted 4 days ago | Updated 18 hours ago

Instructional Designer/Trainer

Innosoul inc

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Austin, Texas, USA

Contract, Third Party

Job ID: TX-537400957 Hybrid/Local Instructional Designer/Trainer with curricula, job-aids, videos, COTS, RAS experience Location: Austin, TX(HHSC) Duration: 3 Months position: 1 Skills: 5 Required Minimum 5 to 8 years of experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc. 8 Preferred Develop curriculum and lead training workshops on a variety of data analysis software programs and
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Posted 3 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 5 hours ago

WW Retail Online Production Support Manager

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary The people here at Apple don't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!The Production Support Manager will lead a team of self-starters, and will establish key operational metrics and supervise
Posted 7 days ago | Updated 6 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 13 days ago | Updated 5 hours ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

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Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
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Posted 1 day ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 1 day ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 11 days ago