Escalation management Jobs in Dallas, TX

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ServiceNow Sr. Technical/Business Process Consultant - CSM

HCM Staffing and Consulting

Remote

Part-time

Role: TC/BPC - CSM Location:Remote Scope: Design and implement Customer data model (accounts, relationships, contacts, hierarchy, product models, assets / Install Base) based on the requirements identified in the workshop. Import Customer information from the external system. Configure the following: Customer Service Management Application according to ServiceNow best practices and as defined in User StoriesCustomer Service Management Portal with additional branding and customizationRules to man

Data Scientist Senior - Compliance Analytics

M&T BANK CORPORATION

Remote

Full-time

OVERVIEW: Develops complex methods, processes, and systems to consolidate and analyze diverse big data sources to generate insights and solutions for business partners and product enhancement. Works with more experienced data scientists to develop new research approaches. POSITION RESPONSIBILITIES: Work with large and complex data sets to solve unstructured problems using different analytical and statistical approaches for multiple products independently. Lead sourcing, ingesting, and cleani

Head of Enterprise Data Engineering

M&T BANK CORPORATION

Remote or Wilmington, Delaware, USA

Full-time

Overview: At M&T Tech, we're a team of makers, doers, and builders, working to create the most advanced technology solutions in banking. We're not your stereotypical suit and tie bankers: we're an innovative team of leading tech experts, pushing boundaries, and taking risks. We're building an agile team of the most skilled and creative workers to solve complex problems, architect solutions, write high-performance software, and chart our new path, all to make the lives of our customers, and the

Tech Project Manager - Salesforce

InfoVision, Inc.

Remote or Irving, Texas, USA

Third Party, Contract

Qualifications 10+ years of IT experience. Preferred recent experience in telecom projects. Manage end-to-end Salesforce Sales Cloud implementation projects, ensuring timely delivery and adherence to scope. Collaborate with business stakeholders to define project objectives, scope, and requirements. Work closely with Salesforce developers, architects, and business analysts to ensure technical feasibility. Identify and mitigate risks while managing project timelines and budgets. Drive stakeholder