Escalation management jobs in Dallas, TX

Remote

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Yesterday

Job Title: Escalation Management Agent Location: US (Remote) Job Type: Contract Experience: To be confirmed Job Overview We are seeking an experienced Escalation Management Agent to support our client's IT Operations team. This role is responsible for resolving high-impact and critical business issues, minimizing escalated incidents, and restoring business operations through Short-Term Fix (STF) and Long-Term Fix (LTF) strategies. Key Responsibilities Take ownership of high-impact and

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Third Party, Contract

Depends on Experience

Senior Data Engineering Support Engineer

Addison, Texas

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Today

Req ID: 394117 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Data Engineering Support Engineer to join our team in Addison, Texas (US-TX), United States (US). Role Overview We are seeking a Senior Data Engineering Support Engineer with expert-level proficiency in Databricks and PySpark. In this role, you will

Full-time

USD 92,160.00 - 138,240.00 per year

Digital Software Engineering Lead Analyst - Vice President

Irving, Texas

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Today

The Digital Software Engineering Lead Analyst - Vice President is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skil

Full-time

USD 138,720.00 - 208,080.00 per year

Service Line Leader, Data & AI

Dallas, Texas

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Today

At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleagues, and partners. Within this culture, we nurture an environment of respect, inclusion, and belonging, fostering collaboration among inspired teams. We prioritize the well-being of our colleagues, the success of our clients, and our positive impact on society. Embracing a grow

Full-time

Senior Engineer, Field Process (Richardson, TX)

Richardson, Texas

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Today

Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainabilit

Full-time

Technical Support Specialist - DoD SkillBridge

Allen, Texas

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

Sr. Engineer HCM App Integration - R01572131

Remote or Dallas, Texas

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Today

Sr. Engineer HCM App Integration Job requirements The Sr. Engineer- HCM Integrations will partner closely with the HCM Integration Manager as a key technical leader for the team. This role will serve as the manager's primary technical counterpart, providing technical continuity, architectural oversight, and day-to-day technical leadership across the HCM integration landscape. Responsibilities: Act as the principal technical counterpart to the HCM Integration Manager, providing coverage and co

Full-time

USD 95,000.00 - 100,000.00 per year

General Manager, Rack Integration Business

Richardson, Texas

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Today

Req ID: 140929 Region: Americas Country: USA State/Province: Texas City: Richardson Summary The General Manager, Rack Integration Business manages the strategy, operating performance, and change implementation for Celestica's rack integration business across multiple teams and functions. The role oversees customer-dedicated organizations spanning operations, program management, production, manufacturing engineering, test engineering, quality, and supply chain. This is a 100%-focused rack in

Full-time

Digital Software Mobile Developer, iOS, Android

Irving, Texas

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Today

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to gu

Full-time

USD 138,720.00 - 208,080.00 per year

Service Delivery Manager - Network Project Delivery CUSTOMER SUCCESS DIVISION

Hybrid in Plano, Texas

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4d ago

We are seeking a highly motivated and customer-focused Service Delivery Manager to lead a network project delivery organization supporting LAN, WAN, Operational Technology (OT), network security, and wireless projects. This individual will oversee two Project Delivery Leads and a team of approximately 40 members, with accountability for governance, resource management, and Quality, Cost, and Delivery (QCD) across the project portfolio. The role will serve as a key customer-facing leader, drive t

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Contract

Depends on Experience

Microservices Digital Software Engineer (Citi Retail Services)

Irving, Texas

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Today

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemic

Full-time

USD 107,120.00 - 160,680.00 per year

Program Director

Remote

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11d ago

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent excited to join that effort. To learn more about our exciting organization, please visit us at . We are seeking a Program Director to

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Full-time

Depends on Experience

Federal Senior Principal Engineer, Solutions Architecture - SOCOM

Remote or Tampa, Florida

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Today

Job Description Federal Senior Principal Engineer, Solutions Architecture - SOCOM (Onsite role - 5 days per week - prefer local candidates)(Active/Current TS/SCI Clearance Required)(Scif - no Bluetooth devices) Required location: Tampa, Florida Dell Technologies offers one of the largest technology profiles of any technology company in the world. As an account services management professional, you can expect opportunities to learn or be sent into situations requiring self-guided learning cov

Full-time

Cloud Migration Program Manager

Remote or Chicago, Illinois

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Cloud Migration Program Manager in Chicago, IL. Key Tasks: * Provide end-to-end program leadership for a large-scale enterprise cloud migration and/or data center transformation initiative * Develop and maintain the integrated program roadmap, migration strategy, milestones, dependencies, and delivery schedule * Coordinate application discovery and portfolio assessment activities to establish migration scope, ownership, technical requireme

Contract

$80 - $90 hourly

Senior Network Contract Manager - Remote - WA, OR preference

Remote or Lake Oswego, Oregon

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Today

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. The Senior Network Contr

Full-time

USD 91,700.00 - 163,700.00 per year

National Support Engineer

Remote or Texas

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Today

The ideal candidate can be located anywhere in the continental United States. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America's installed base of diagnostic instruments. This role provides professional second-level support to the Field Service Engineering team and collaborates closely with internal departments to drive timely and thorough issue resolution. The NSE will be responsible for analyzing service data, identifying trends, and implemen

Full-time

National Support Engineer

Remote or Florida

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Today

Full-time

Brokerage Services Registered Analyst - Series 7/63 - Remote

Remote or Wisconsin

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2d ago

Job Description The Investment Client Services Analyst (Series 7/63) is a licensed, client-facing role responsible for supporting clients and registered financial representatives with investment account questions, performance inquiries, and securities transactions. Success in this role requires strong investment product knowledge, the ability to de-escalate complex situations, and ownership of issues through resolution. The analyst also contributes to continuous improvement efforts, embraces n

Full-time

USD 23.11 per hour

Sr. Network Engineer, Managed Services

Remote

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Today

General Information Country United States Date Monday, August 31, 2026 Working time Full-time Ref# 20040920 Job Level Specialist Job Type Experienced Seniority Level Mid-Senior Level Currency USD - United States - US Annual Base Salary Minimum 83,640 Annual Base Salary Maximum 167,280 The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including

Full-time

USD 115,000.00 - 165,000.00 per year

Manager, Firewall Infrastructure Engineering

Remote or Missouri

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Today

Position Purpose: The Manager, Firewall Infrastructure Engineering is responsible for the operational leadership, delivery execution, workforce management, and capability advancement of the Firewall Infrastructure Engineering function. This leader ensures the enterprise firewall ecosystem remains reliable, scalable, secure, measurable, and aligned to business and cybersecurity objectives. The role manages the engineering team responsible for firewall infrastructure, hardware lifecycle management

Full-time

USD 102,900.00 - 190,500.00 per year

Escalation management jobs in Dallas, TX, USA