Genesys Product Manager Jobs in Boston, MA

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Genesys Cloud CX3

Verito Solutions

•

US

Contract, Third Party

Senior Consultant, IT Architecture We are seeking a highly skilled and experienced Genesys Cloud CX3 Expert to lead the design, implementation, and integration of our customer experience solutions. This role requires deep technical expertise in Genesys CLoud CX3, API integrations, and AI-driven customer engagement. You will work closely with cross-functional teams to deliver scalable, intelligent, and seamless contact center solutions. "*Lead end-to-end implementation of Genesys Cloud CX3 sol
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Posted 4 days ago | Updated 7 hours ago

Genesys & Oracle Cloud developer

Cloudious

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Remote or US

Contract, Third Party

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
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Posted 39 days ago | Updated 16 hours ago

Genesys Voice Technology Engineer

Stanley David and Associates

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Remote

Full-time

Genesys Voice Technology Engineer Genesys Engage environment: Voice/Email and Chat routing, realtime and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system. Technical Skills: HTTP(S), TCP/IP, DNS, LDAP, Scripting Concepts, Firewalls, TLS, Load Balancing, Oracle & SQL Server, IHS, Apache, IIS, Windows Server, Red Hat Enterprise Linux, Shell Scripts, SSH, ASP, Java, Python. Nice IEX workforce management knowledge and connectivity. Virtual Hold que
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Posted 19 hours ago

Genesys Cloud Specialist

Cloud Destinations LLC

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Remote

Contract

We are looking for a talented Genesys Cloud Specialist to join our team and help us deliver exceptional cloud contact center solutions to our clients.Location: Remote (EST Hours)Duration: 12 MonthsEAD will not works,Shifts Available:Shift #7:4 days, 10-hour shifts Monday, Tuesday, Thursday, and Friday from 2:00 AM to 12:00 PM EST.Days off: Wednesday, Saturday, and Sunday. Job Description:Position Overview: The Remote Genesys Cloud Specialist will be responsible for the hands-on troubleshooting,
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Posted 1 day ago

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem
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Posted 2 days ago

Genesys Cloud Specialist

TOPSYSIT

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Remote

Contract

Job Title: Genesys Cloud Specialist Location: Remote Duration: 12 Months Contract Shift #7: 4 days, 10-hour shifts Monday, Tuesday, Thursday, and Friday from 2:00 AM to 12:00 PM EST. Days off: Wednesday, Saturday, and Sunday. Job Description: Position Overview: The Remote Genesys Cloud Specialist will be responsible for the hands-on troubleshooting, updates, configurations, and patching of Genesys Cloud Contact Center solutions. The ideal candidate will have a strong background in cloud contact
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Posted 1 day ago

Practice Leader - Genesys with Sales

Accuro Group

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North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj
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Posted 60+ days ago | Updated 23 hours ago

Genesys Cloud CX3 Expert

Rose International

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Remote

Full-time

Date Posted: 06/04/2025 Hiring Organization: Rose International Position Number: 483719 Industry: IT Company Job Title: Genesys Cloud CX3 Expert Job Location: Remote, USA Work Model: Remote Shift: 8am - 5pm CST Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 7 Min Hourly Rate($): 75.00 Max Hourly Rate($): 83.00 Must Have Skills/Attributes: Artificial Intelligence (AI), Genesys, Implementation, IVR, Routing, Technology Experience Desired: Genesys Cloud Archite
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Posted 3 days ago | Updated 3 hours ago

Genesys Cloud Developer

ACL Digital

•

Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset
Posted 60+ days ago | Updated 5 hours ago

Genesys Cloud CX3 Architect

Kforce Technology Staffing

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Remote or Round Rock, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a full-time Genesys Cloud CX3 Architect to remotely support our enterprise technology client based out of Round Rock, TX. Summary: We are seeking a highly skilled and experienced Genesys Cloud CX3 Expert to lead the design, implementation, and integration of our customer experience solutions. This role requires deep technical expertise in Genesys Cloud CX3, API integrations, and AI-driven customer engagement. You will work closely with cross
Posted 8 days ago | Updated 1 hour ago

Genesys Senior Software Support Engineer - Remote Nationwide

UnitedHealth Group

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Remote or Newark, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op
Posted 14 days ago | Updated 5 hours ago

Staff Software Engineer - Genesys Technologies / (Hybrid /Onsite)

Visa Inc.

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Remote or Austin, Texas, USA

Full-time

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhe
Posted 26 days ago | Updated 5 hours ago

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv