Genesys Senior Developer jobs in Pennsylvania

Malvern, Pennsylvania

•

Today

Looking for a Genesys Cloud CX Developer with a minimum of 5 years of experience in implementing multichannel self-service IVR and OmniChannel orchestration and routing solutions. The candidate should have hands-on expertise in developing Voice and Non-Voice (SMS, Email, Chat, Bot, etc.) applications using Genesys Cloud CX Architect. Experience with third-party integrations such as AWS Lambda, Lex, Polly, and Microsoft Dynamics CRM is required. The role demands a strong background in delivering

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Third Party

Senior Genesys Developer - Broomall, PA (Onsite)

Broomall, Pennsylvania

•

Today

Role Name: Genesys Senior Developer Location: Broomall, PA (Onsite) Duration: 12 Months DESCRIPTION: Minimum 5 years of application development experience implementing multichannel selfservice IVR and OmniChannel Orchestration Routing on Genesys Cloud CX Functional and hands on experience on development on Voice and NonVoice SMS Email Chat Bot etc applications solutioning using Genesys Cloud CX Architect Experience in implementing third party integration like AWS Lambda Lex Polly and CRM Dynami

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Contract

Depends on Experience

Genesys Chatbot consultant/IVR Developer- Remote

Remote

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2d ago

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de

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Contract, Third Party

Depends on Experience

Terraform expert for Genesys Cloud CC

Remote

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15d ago

Are you a CI/CD wizard with Terraform and GitHub?We re searching for a Genesys Cloud Contact Center expert who has significant experience in creating and managing CI/CD pipelines for Genesys Cloud CC using Terraform, GitHub, etc. Location: Remote1 Year + Contract Infrastructure as Code (IaC) Terraform Fundamentals Writing and organizing Terraform configuration files (.tf) Understanding Terraform state files and workspaces Using Terraform variables, outputs, and modules Managing Terraform remote

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Contract

Depends on Experience

Genesys Cloud Contact Center Tier III Engineer

Remote

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15d ago

We re Hiring! Join us for a long-term remote opportunity where your expertise truly makes an impact. We re looking for a skilled Genesys Cloud Contact Center Tier Engineer to be part of our team. This is a 12-month contractual role. Shift is 2 AM-12 PM ; Sun-Wed (4*10 hrs) Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implementation, upgrading/patching, and technical trouble-shooting support experience in voice, UC, Contact Cen

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Contract

Depends on Experience

Business Systems Analyst - Contact Center/Genesys Cloud

Remote

•

Today

AVA Consulting is seeking a Business Systems Analyst - Contact Center Technology Location: Remote - US U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Job Description: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partn

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Contract

Depends on Experience

Genesys Cloud Engineer

Remote

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7d ago

Genesys Cloud EngineerJob Overview: The Genesys Cloud Engineer is a critical technical role responsible for delivering Genesys Cloud implementation services, value add customizations, and providing exceptional customer support. This position focuses on the configuration, integration, and ongoing support of Genesys Cloud solutions. The ideal candidate will have a strong technical background, excellent problem-solving skills, experience in Genesys integration and customization, and a customer-cent

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Full-time

80,000 - 100,000

CRM Technical Lead Oracle & Genesys Cloud

Remote

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9d ago

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on systems knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation: * Lead onsite CRM initiatives involving Oracle Service Cloud configuration,

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Contract, Third Party

$60 - $70

Genesys Cloud Data Analyst

Remote

•

Today

Position Summary: The Genesys Cloud Data Analyst is responsible for serving as the leading change agent for the development and implementation of process improvement initiatives throughout the division. Drives process improvement initiatives that create long-term cost savings and efficiencies with the strongest return on investment (ROI). Essential Functions and Job Responsibilities: Effectively communicates, motivates, and creates accountability with divisional leadership and shared service.

Full-time

Genesys Pure Engage Architect

Remote

•

Yesterday

Genesys Pure Engage Architect Remote Roles and Responsibilities Define end-to-end contact center architecture across voice, digital, WEM, and outbound prem/private cloud/hybrid. Create HLD/LLD, reference architectures, and routing/IVR design standards. Ensure scalability, HA/DR, resiliency, and performance (capacity models, concurrency, Design call flows, IVR/IVA, and routing (URS/Strategy, GVP/Voice, ORS/Composer). Model queues, skills, DN/Places, Agent Groups, and stat server needs. Plan digit

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Contract, Third Party

Depends on Experience

Genesys Cloud Administrator - Call Center

Remote or North Salt Lake, Utah

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Today

RESPONSIBILITIES: Kforce has a client in North Salt Lake, UT is seeking a highly skilled and detail-oriented Call Center Systems Administrator to oversee the installation, maintenance, and administration of all call center software and infrastructure. This role is critical to ensuring the stability, performance, and security of systems supporting customer service operations. Key Responsibilities: * Install, maintain, and administer the Genesys Framework Suite and agent desktop, including call r

Contract

$85,000 - $100,000 hourly

IT Business Analyst-CCaaS Cloud-Genesys CX

Remote

•

Today

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Solutions. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate s

Full-time

USD 66,440.00 per year

Genesys Cloud Contact Center Tier III engineer

Remote

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15d ago

We are hiring for Genesys Cloud Tier engineer position. If you are interested please apply with your recent resume.Genesys Cloud Tier engineer 1 year+ contract Location: Remote The consultant should possess extensive Genesys Cloud and Contact Center consulting experience and be able to deliver the technical delivery. The consultant will work closely with customers and partners during all stages of the project lifecycle. The consultant will provide platform configuration guidance and best pra

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Contract

Depends on Experience

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Genesys Senior Developer jobs in Pennsylvania, USA