Help Desk Analyst 3 Jobs

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Help Desk Specialist

DBI Staffing

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Farmington, Connecticut, USA

Full-time

Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits.Serve as first and second-level support for telephone and e-mail inquiries on the Firm's software applications, hardware, mobile devices, Phones and remote technologies directed to the Information Technology department.Interact with users to identify, research, diagnose reported issues, and engage engineers to assist, as neede
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Posted 29 days ago

Entry Level Help Desk Technician

The Reynolds and Reynolds Company

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Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti
Posted 60+ days ago | Updated 2 hours ago

Help Desk Technician

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Description The primary responsibility of the position will be to act as the tier one helpdesk technician for the entire organization. They will see a variety of tickets come in with the majority of those being password reset requests. They may also resolve issues with Office 365, Active Directory or the "blue screen of death". On average this technician will take 20 tickets /day via email and phone support. They will work hand in hand with other technicians and engineers to work on projects and
Posted 1 day ago | Updated 10 hours ago

Desktop Services Help Desk Representative I

ConsultNet, LLC

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Remote or Atlanta, Georgia, USA

Full-time

Desktop Services Help Desk Representative I 12-month contract to hire Remote in Atlanta, GA until office space is secured; then hybrid (onsite Tues-Thurs) Pay Range: $20.00 - $25.00per hr. We are looking for a Desktop Services Help Desk Representative who applies the understanding and knowledge of information systems products and services to assist internal users. This role follows an 11:00 AM - 8:00 PM EST shift. In addition, you'll be part of a rotating schedule to cover Saturday mornings (
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Posted 8 days ago | Updated 1 hour ago

Help Desk Technician

Apex Systems

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Coraopolis, Pennsylvania, USA

Full-time

Job#: 2083282 Job Description: Job Description: Candidates would start training on a Mon-Fri 8am-5pm schedule (4-6 weeks) but once training has concluded they need to have flexibility to work any shift based on business need and other staffing changes. We go to great lengths to keep teammates on a more permanent shift, and limit changes to their schedule, but reserve the right to make adjustments as needed (applies to both FTE and contracted teammates). Core support hours for the Service Desk a
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Posted 3 days ago | Updated 2 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 2 hours ago

Help Desk (T1) - Harrisburg, PA

Acclaim Systems

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Harrisburg, Pennsylvania, USA

Full-time

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. 1+ years' previous IT Service Desk and/or Call Center experiencecall tracking and ticketing softwareSupport computers, software, hardware and systemsBasic User & Security Group Active Directory administration
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Posted 60+ days ago | Updated 7 days ago

Help Desk Technician

Kirklands Inc.

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Jackson, Tennessee, USA

Full-time

Overview The Help Desk Technician I serves as the initial point of contact for store and corporate users seeking guidance or technical assistance with computer systems, software, hardware, and other IT-related issues. This role is responsible for providing prompt, courteous, and effective support to resolve routine technical problems and escalate complex issues to the next tier of support. Responsibilities Respond promptly to requests from store and corporate users, providing information and
Posted 26 days ago | Updated 2 hours ago

Help Desk Professional

Kforce Technology Staffing

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Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client in Houston, TX that is seeking a technically skilled Help Desk Professional with strong customer service instincts and a proactive troubleshooting mindset. This role is phone-heavy, requiring over 60% of time spent assisting users via phone. The ideal candidate will have experience handling both Tier 1 and Tier 2 support issues and thrive in a fast-paced, evolving technical environment. Responsibilities: * Help Desk Professional will provide technical suppo
Posted 3 days ago | Updated moments ago

Help Desk Support Engineer/ Bilingual

Motion Recruitment Partners, LLC

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Austell, Georgia, USA

Full-time

Here it is- an opportunity for a Bilingual Help Desk Support Technician to join an organization that's been a cornerstone of the American South's fleet and field equipment industry for several decades. This is a hands-on role where you'll manage hardware and software troubleshooting, set up and configure devices, support Active Directory operations, and contribute to a variety of user support and IT maintenance initiatives. Your role will be to provide frontline IT support to a workforce that s
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Posted 12 days ago | Updated 10 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

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Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 2 days ago | Updated 10 hours ago

Help Desk Student Associate - Fall 2025

Virginia Jobs

•

Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil
Posted 60+ days ago | Updated 2 hours ago

Help Desk Manager - W2 Role - Locals to Cape Coral, FL (Onsite)

Resourcesys

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Cape Coral, Florida, USA

Contract

Requirement: Title: Help Desk Manager Location: Cape Coral, FL (Onsite) Mode: Contract To Hire Must Haves: 5 years in supervising a Help Desk team Preferred skills in overseeing Microsoft stack Willing to work weekends a major plus Very familiar with measuring performance with various ticketing systems, finding out the specific one they use. Interview Process (client will move next day on feedback submit and interview request): 1st step video interview 2nd step onsite interview Experience
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Posted 7 days ago | Updated 8 hours ago

Senior Help Desk Engineer

Jobot

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Big Rapids, Michigan, USA

Contract

This Jobot Consulting Job is hosted by: Amanda Preston Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $27 per hour A bit about us: Global Media Conglomerate Why join us? Competitive Compensation- Room for Growth Job Details Job Details: We are seeking a dynamic Consulting Senior Help Desk Engineer to join our fast-paced and innovative team. This role is perfect for an experienced professional who is passionate about technology and
Posted 2 days ago | Updated 5 hours ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 24 days ago | Updated 2 hours ago

Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Zillion Technologies

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Bellview, Florida, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $33/hr w2 Hybrid Role - 10 Days a month onsite in Pensacola, FL // 20 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise
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Posted 60+ days ago | Updated 8 hours ago

Help Desk Engineer III

Robert Half

•

Medford, Oregon, USA

Full-time

Description Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR - We're on the lookout for an experienced Tier 3 Help Desk Engineer to join our welcoming and collaborative team in Medford, OR. If you're passionate about solving complex technical issues and enjoy working in a supportive, team-first environment, we'd love to meet you! What You'll Be Working On: Advanced troubleshooting and resolution of system and network issuesAdministration and support of Microsoft Entra, Micro
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Posted 13 days ago | Updated 11 hours ago

Helpdesk Tech

360care

•

Richfield, Ohio, USA

Full-time

Overview This position is responsible for providing prompt technical assistance and support through resolution for incoming IT service request/issues related to computer systems, application and operating system software, hardware and/or networks. Responsibilities Respond to IT service requests to our contact center via email, chat and/or customer-facing portal.Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.Install, modif
Posted 7 days ago | Updated 2 hours ago

IT Helpdesk / Desktop Technician

TEKsystems c/o Allegis Group

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Amarillo, Texas, USA

Full-time

Job Description Looking for a IT Support helpdesk/desktop tech to serve as a key resource for onboarding new hires, ensuring seamless setup and system access. Provide Level 1-2 technical support for end users, addressing complex issues related to the installation, configuration, and operation of assigned hardware and software products. Escalate unresolved issues to Level 3 support as appropriate. Technical Skills Previous IT Service desk / desktop, Windows 10/11, Active Directory, O365, Mac, Mob
Posted 7 days ago | Updated 10 hours ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

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Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 17 days ago