Help Desk Analyst I Jobs

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Help Desk Analyst

Robert Half

•

Carmel, Indiana, USA

Full-time

Description We are seeking a skilled Help Desk Analyst to join our team in Carmel, Indiana. The role involves collaborating with our Tech Assistance Center, managing Level 1 ticketing, and addressing end user needs. The position offers a contract to permanent employment opportunity, with a focus on providing tier 1 troubleshooting and maintaining client-facing professionalism. Responsibilities: Manage Level 1 ticketing and respond to end user needs efficiently Collaborate with the Tech Assistanc
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Posted 13 days ago | Updated 2 hours ago

Help Desk Analyst II

Robert Half

•

Minneapolis, Minnesota, USA

Contract

Description 100% onsite in Minneapolis, MN We are seeking a Help Desk Analyst to join our team in the construction/contractor industry, located in Minneapolis, Minnesota. This position offers a long term contract employment opportunity. As a Help Desk Analyst I, you will primarily be responsible for providing technical support for our Microsoft and construction applications, along with some desktop deployment activities. Responsibilities: Provide technical support for Microsoft and construction
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Posted 21 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

Waycross, Georgia, USA

Full-time

Description Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you Responsibi
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Posted 21 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

Pittsburgh, Pennsylvania, USA

Contract

Description We are seeking a Help Desk Analyst to be an integral part of our team in Pittsburgh, Pennsylvania. This role will be pivotal in providing technical support and guidance to our team members in the manufacturing industry. The Help Desk Analyst will handle IT requests and issues, ensuring smooth operations and user satisfaction. Responsibilities: Respond to incoming IT requests and queries through various channels such as phone, email, and chat. Diagnose and troubleshoot IT issues broug
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Posted 19 days ago | Updated 2 hours ago

Help Desk Analyst/ Trainer

Soni Resources Group

•

New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 14 days ago | Updated 3 hours ago

IT Helpdesk Analyst

TechNix LLC

•

Montgomery, Alabama, USA

Contract, Third Party

Position: IT Helpdesk Analyst Duration: 6 months Extension Possible Location: Montgomery, AL (Onsite from Day 1) Project Description: Serve as the 1st Point of Contact for clients and customers at Department of Finance Perform general troubleshooting with customer via phone contact Document client/customer issues and requests, troubleshooting steps, and resolutions via ServiceNow ticketing system Route unresolved tickets to appropriate Tier 2 staff Follow-up and update clients/customers and int
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Posted 38 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Pittsburgh, Pennsylvania, USA

Full-time

Description We are in search of a Help Desk Analyst to join our team in the legal industry, located in Pittsburgh, Pennsylvania. This role involves providing technical support as part of our IT Technical Support Team, serving as the first point of contact for all user support requests. Your responsibilities will include managing time, tickets, and workload under the direction of leadership, documenting request status and resolution activities, and providing exceptional support in person, via Tea
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Posted 28 days ago | Updated 2 hours ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and
Posted 23 days ago | Updated 5 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting and e
Posted 23 days ago | Updated 5 hours ago

Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

•

Detroit, Michigan, USA

Contract, Third Party

DTS is looking for Technical Client Service Specialist for a Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Micro
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Posted 30 days ago | Updated 18 hours ago

Help Desk Analyst II

Robert Half

•

Washington, District of Columbia, USA

Contract

Description We are seeking a Help Desk Analyst II for a contract employment opportunity in the information technology department based in Washington, District of Columbia. The primary role is to provide comprehensive support and maintenance, including printer/copiers, equipment maintenance and service, storage room maintenance, desk setups, and A/V support. Responsibilities: Deliver a high standard of customer service while supporting office staff in a dynamic environment. Handle the setup and
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Posted 23 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

Hackensack, New Jersey, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst in the non-profit sector, located in Hackensack, New Jersey. The selected candidate will play a pivotal role in our team, focusing on supporting end users, both desk side and remotely. Responsibilities Provide technical support to approximately 210 end users, ensuring efficient and effective assistance. Utilize your experience in Android Development, Cisco Technologies, Citrix Technologies, Mac Comput
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Posted 28 days ago | Updated 2 hours ago

Help Desk Analyst (JR)

CACI International, Inc.

•

Arlington, Virginia, USA

Full-time

Help Desk Analyst (JR) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * CACI is seeking a Technical Support who will be making a significant impact to the Army by developing and integrating the Integrated Personnel and Pay System-Army (IPPS-A), the Army's future Web-based Human Resources (HR) solution across all Army Components. Designed to alle
Posted 25 days ago | Updated 18 days ago

Helpdesk Analyst - Detroit, MI

Digital Technology Solutions

•

Detroit, Michigan, USA

Contract

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Microsoft
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Posted 51 days ago | Updated 18 hours ago

Help Desk Analyst

Apex Systems

•

Greensboro, North Carolina, USA

Full-time

Job#: 2068550 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 10-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: Respond to customer inquiries via
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Posted 36 days ago | Updated 6 hours ago

Help Desk Analyst II

Robert Half

•

Acton, Massachusetts, USA

Full-time

Description Help Desk Analyst II IT Helpdesk & General Support Provide technical support to end users, diagnosing and troubleshooting hardware/software issues. Guide users on software applications, network access, and security best practices. Assist with employee onboarding and offboarding, including setup and configuration of new devices, accounts, and security protocols. Assist in the maintenance of the asset management system, ensuring up-to-date tracking of IT assets and services. Perform
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Posted 28 days ago | Updated 2 hours ago

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterp
Posted 53 days ago | Updated 5 hours ago

Remote Helpdesk Support Analyst

Apex Systems

•

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 44 days ago | Updated 6 hours ago

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enter
Posted 56 days ago | Updated 1 day ago

Help Desk Analyst

NovaLink Solutions

•

Augusta, Maine, USA

Contract

Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. Determines whether problem is caused by hardware, software, o
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Posted 1 day ago