Help Desk Analyst I jobs

Minnetonka, Minnesota

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Today

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support and customer service. In this role, you will play a key part in addressing and resolving IT-related issues while maintaining an attentive and efficient approach. Responsibilities: Monitor and respond to incoming tickets and alerts using the ServiceNow system. Accurately document customer interactions, ensuring all details are recorded with precision and clarity. Update tickets in alignment wi

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Contract

USD 20.00 - 24.00 per hour

Help Desk Analyst I

Brookfield, Wisconsin

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Today

Description We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. This part-time position offers an excellent opportunity for individuals passionate about providing technical support and maintaining smooth IT operations. It is ideal for candidates seeking long-term career growth within a dynamic and collaborative environment. Responsibilities: Deliver responsive and effective help desk support to employees, addressing hardware and software issues. Manage

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Full-time

USD 23.75 - 27.50 per hour

Helpdesk Analyst - ONLY Local to Maine - 1 hour radius

Augusta, Maine

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Yesterday

Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and fixing tier 1 computer issues. Required Skills Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and fixing tier 1 computer issues. Outstanding communication and people skills. Preferred Skills Multi-platform support experience

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Contract

Depends on Experience

Helpdesk Support Analyst

Westbrook, Maine

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Yesterday

Job Title: Helpdesk Support Specialist Location: Onsite in Westbrook, ME Schedule: Mon-Fri 8am-4pm (40 hrs/week) Pay Rate: $18 - 20/hr In This Role You Will: Answer incoming calls to Help Desk, providing telephone support to Employees for computer systems or applications problems, personal computer, device or other related issues. Troubleshoot problems and provide immediate resolution, or perform additional research as needed to resolve issues. Perform root cause analysis and develop checklist

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Full-time

$18.0000 - $20.0000

Helpdesk Analyst - Detroit, MI

Hybrid in Detroit, Michigan

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Yesterday

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Basic knowledge of Windows and macOS operating systems. Experience with remote desktop tools, call management and helpdesk software. CompTIA A+, Micros

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Contract

DOE

Helpdesk System Analyst - Onsite - Atlanta, GA

Atlanta, Georgia

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3d ago

Role: DOAS Helpdesk System Analyst (800093)Location: Atlanta, GA - Onsite Description: We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service.Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms.

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Contract

Depends on Experience

Help Desk Analyst 1

Presque Isle, Maine

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Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

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Contract

Helpdesk System Analyst

Atlanta, Georgia

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2d ago

DOAS Helpdesk System Analyst (800093) Job Title: DOAS Helpdesk System Analyst Location: Onsite 200 Piedmont Ave SE, Suite 1804 West Tower, Atlanta, GA 30334 Duration: 12 Months Client: State Of GA - DOAS We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. Job Description: As a Help Desk System Analyst

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Full-time, Part-time, Contract, Third Party

Help Desk Support Analyst

East Hartford, Connecticut

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Yesterday

Application Support Analyst 55 Farmington Avenue Hartford, Connecticut 06107 05/01/2026 - 05/01/2027 Note: Hybrid Position SCOPE OF WORK The Criminal Justice Information System (CJIS)CISS Electronic Workflow Help Desk Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow. This position will be responsible for providing remote support,

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Hybrid in East Hartford, Connecticut

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12d ago

Help Desk Support: Exhibit quick-response customer support and work with clients over the phone to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. Provide proactive follow-up, effective problem resolution, and end-to-end ownership of the problems. Ability to develop good rapport with technology and law enforcement staff to foster positive team development to ensure accurate and timely updates and resolution to customer issues. Must follow all

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Contract

45 - 46

Application/Production Support Help Desk Analyst

Raleigh, North Carolina

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Yesterday

Job Title: Application/Production Support Help Desk Analyst Job ID: 26-01459 Location: Raleigh, NC Duration: 12 months of contract Job Summary: Seeking a Help Desk Analyst to provide application/production support for the CWS/PATH NC system. This role focuses on troubleshooting application issues, supporting external users, and ensuring high-quality customer service (non-hardware support). Key Responsibilities: Analyze and resolve escalated application issuesDiagnose root causes and coordinate

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Contract

$21 - $22

Helpdesk System Analyst

Atlanta, Georgia

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4d ago

ONLY LOCAL ATLANTA LOCAL CANDIDATES APPLY Job Description: As aHelp Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dyn

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Contract

IT Helpdesk Analyst

Beech Grove, Indiana

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30+d ago

Key ResponsibilitiesIncident Management:Respond to, diagnose, and troubleshoot IT incidents, providing direct resolution or escalating complex issues to higher-level support.Request Fulfillment:Handle service requests, including password resets, software installations, and user account management (onboarding/offboarding).Documentation & Reporting:Log and update all support tickets in a tracking system, ensuring all information is accurate and detailed.Communication:Act as the key liaison between

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Full-time

Depends on Experience

Helpdesk Analyst

Hybrid in Atlanta, Georgia

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4d ago

Job ID: GA-0420) Onsite/Local (Atlanta ONLY) Helpdesk Analyst (CompTIA A+/Microsoft) with Windows, Active Directory, O365, VPN, RDP, networking, IP phones, OKTA/Crowdstrike, AWS, PowerShell experience Location: Atlanta, GA (GA DOAS) Duration: 12 Months Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work. Skills: Strong understanding of Windows 11, Active Directory and MS O365, VPN, RDP. Required 3 Years Experience troubleshooting network conn

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Third Party, Contract

Depends on Experience

Helpdesk/Desktop Support Analyst

Tucker, Georgia

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Yesterday

Job ID: GA-800492 Onsite/Local Helpdesk/Desktop Support Analyst with networking, application/phone support, training, installation/troubleshooting experience Location: Tucker, GA (GVRA-OIT) Duration: 7 Months Skills: Experience in information security, privacy, system/network administration and support. Required 6 Months Application development & training and experience necessary to independently provide technical support to computer users. Required 6 Months Description: Under general supervisio

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Jacksonville, Florida

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis in Jacksonville, Florida. This role is pivotal in delivering exceptional technical support, assisting users with IT-related issues, and ensuring the seamless operation of end-user computing systems. If you are passionate about technology and thrive in a collaborative, service-oriented environment, this opportunity is for you. Responsibilities: Provide first-level technical support by addr

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Contract

Help Desk Support Analyst

Delray Beach, Florida

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Today

Description We are looking for a Help Desk Support Analyst to join our team on a contract basis in Delray Beach, Florida. In this role, you will provide technical assistance and support for hardware, software, and network-related issues while ensuring a seamless user experience. This position requires strong problem-solving skills, excellent communication, and a customer-focused approach to resolving technical challenges. Responsibilities: Diagnose and resolve hardware, software, and network is

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Contract

USD 22.00 - 25.00 per hour

Help Desk Analyst

Kalamazoo, Michigan

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity to provide essential IT support and ensure smooth technical operations within a dynamic paper and packaging industry environment. The role requires onsite presence and focuses on delivering effective solutions to hardware and software challenges. Re

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Contract

USD 19.95 - 23.10 per hour

Help Desk Analyst

Greensboro, North Carolina

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Today

Job#: 3029136 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for our client based out of Greensboro, NC. This assignment is anticipated to be a 6-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first-shift Monday-Friday schedule. This role is 100% onsite. Candidates must be local to the Greensboro, NC area or willing to relocate prior to or immediately upon offer accep

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Full-time

Help Desk Analyst

Hybrid in East Hartford, Connecticut

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9d ago

Key Responsibilities:Help Desk & Application Support: Provide first-level technical support via phone and email; troubleshoot, diagnose, and resolve user issuesOwn incidents end-to-end with proactive follow-up and timely resolutionDocument, track, and manage tickets, ensuring accurate and up-to-date case notesEscalate complex issues to appropriate teams while maintaining ticket flowFollow established help desk processes, SLAs, and escalation proceduresUser Support & Documentation: Maintain and e

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Contract

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Help Desk Analyst I jobs