Help Desk Analyst I jobs

IT Help Desk Analyst I - Indianapolis, IN - Hybrid

Hybrid in Indianapolis, Indiana

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23d ago

Location: Indianapolis, IN Hybrid Employment Type: Contract Duration: 6 Months Schedule: Full-time, 8 hours/day Shift Options: 6:00 AM 3:00 PM ET or 8:00 AM 5:00 PM ET Onsite Requirement: Hybrid; onsite presence may vary from 1 4 days per week Experience: 1 3 years Overtime / Weekends / On-Call: None Role Overview We are looking for an IT Help Desk Analyst to provide first-line technical support and deliver a strong end-user experience. The ideal candidate will have hands-on troubleshooting expe

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Contract

$20 - $25

Help Desk Analyst I

Hybrid in Topeka, Kansas

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4d ago

OTSI (Object Technology Solutions, Inc), we have an immediate opening for a Job Title Help Desk Analyst I with one of our direct clients. Job Title: Help Desk Analyst I Work Location: Topeka, KS (Hybrid) Duration: 12 Months Contract Job Description: Under general supervision, serve as the first point of contact for information technology incidents and service requests for internal employees, contractors, and interns. Provide remote and occasional hands-on support for hardware, software, mobile

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Contract

Help Desk Analyst

Philadelphia, Pennsylvania

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18d ago

Help Desk Analyst Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Familiar with Jira Service Management. Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written co

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Contract

25 - 30

Helpdesk Analyst I

Trevose, Pennsylvania

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Today

Job Description #LI-CR2 #LI-Remote Responsibilities Essential Functions and Primary Duties React to level 1 service issues, including troubleshooting O365, password resets, internet connectivity, servers, workstations, email, and software applicationsEscalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolutionProvide superior customer service by being courteous, knowledgeable, and professionalRespond to and log all

Full-time

Helpdesk Analyst I

Quantico, Virginia

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Today

Job Type Full-time Description Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sect

Full-time

USD 48,600.00 per year

IT Help Desk Analyst

Conyers, Georgia

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23d ago

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at clients Headquarters in Conyers, Georgia* *MUST have Call Center exp* Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and resolves cu

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Contract

Depends on Experience

Helpdesk Analyst

Dublin, California

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Today

Helpdesk Analyst W2 Contract Pay Rate: $28 - $32 per hour Location: Dublin, CA - Onsite Role Job Summary: This position provides a variety of software/application support services to the internal employees of our client. This Helpdesk Technician position is focused on telephone support for corporate users, distribution center users, and retail store employees. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and

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Contract

$28 - $32 per hour

Help Desk Analyst

Hybrid in Raleigh, North Carolina

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2d ago

Job ID: NC-809319 Hybrid/Local Application/Production Support/Help Desk Analyst with system reliability, Child Welfare/PATH NC application troubleshooting/diagnostics/RCA, defect tracking experience Location: Raleigh, NC (NCDHHS-NCFAST)Duration: 12 Months Skills:Experience and knowledge of browser-based applications. Required 7 YearsExperience researching, analyzing and interpreting automated system problems. Required 7 YearsExperience working in an Application Support-based (not hardware) help

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Contract, Third Party

Depends on Experience

Urgent Role: Help Desk Analyst-Video Support: London, Ohio.

London, Ohio

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6d ago

Title/Role: Urgent Role: Help Desk Analyst 2-Video Support/ HD2 Work Location:Onsite JD: Job will be in person working in London, Ohio. equipment supplied Video Support Specialist Education: Preferred Education:4-year college degree Years of Relevant Experience:2 years Key Skills: Process and schedule for videoconference requestsand manage otherissues via telephone and email.Last year we scheduled over 12,000 conferences. Utilize Microsoft O365 Assist with day-to-day managem

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Third Party, Contract

Depends on Experience

Helpdesk Analyst

Jackson, Mississippi

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2d ago

We are seeking an intermediate Client Support Technician to join the Client Support Services team at the Mississippi Department of Archives & History (MDAH). This role provides comprehensive on-site hardware, software, and end-user help desk support across desktop PCs, laptops, printers, monitors, and mobile devices within the MDAH network environment. Client: State of Mississippi Department of Archives & History (MDAH) Location: Jackson, MS 39201 (200 North St / 3771 Eastwood Dr) Work Arrange

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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4d ago

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

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Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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18d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Contract, Third Party

Depends on Experience

IT Help Desk Analyst (809654)

Conyers, Georgia

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18d ago

Established in 1994, NiteLines USA has successfully delivered support services to more than 144 government institutions and medical treatment facilities across the country. We're a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing yo

Full-time

USD 20.00 per hour

Help Desk Analyst

Quantico, Virginia

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9d ago

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

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Full-time

25 - 30

Helpdesk Analyst

Philadelphia, Pennsylvania

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10d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Trenton, New Jersey

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Today

Help Desk Analyst Req number: R8379 Employment type: Full time Worksite flexibility: HybridWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right?whatever it takes. Our tailor-made solutions create lasting results across th

Full-time

Compensation information provided in the description

Help Desk / User Outreach Analyst

Hybrid in Charlotte, North Carolina

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10d ago

We are seeking a junior Help Desk / User Outreach Analyst to support enterprise-wide data cleanup initiatives within SMBC AD. This role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings (e.g., Ghost Drive access cleanups, sensitive data exposure such as passwords in plain text, how to delete files from OneDrive, Network drives, how to share/remediate MS s

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Contract

Depends on Experience

HelpDesk Analyst

Columbus, Ohio

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25d ago

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. This position will function as a highly skilled HDA with specific responsibilities that include: Understanding of Desktop Support and Software Licensing Services.Ability to image mach

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Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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19d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Contract, Third Party

$40 - $45

Help Desk Analyst

Trenton, New Jersey

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Today

Company Description Job Description Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or equivalent technical study - preferred Training on the AOC procedures and system will be provided. Engagement wi

Full-time