Help Desk Analyst I Jobs

61 - 80 of 344 Jobs

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)Job Title - IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Help Desk AnalystJob Title - Help Desk Analyst

Data Processing ResourcesCompany Name - Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

Help Desk AnalystJob Title - Help Desk Analyst

Apex SystemsCompany Name - Apex Systems

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Greensboro, North Carolina, USA

Full-time

Job#: 2062564 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 10-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: Respond to customer inquiries via ph

Helpdesk Analyst/ Customer ServiceJob Title - Helpdesk Analyst/ Customer Service

Empower ProfessionalsCompany Name - Empower Professionals

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Richmond, Virginia, USA

Contract, Third Party

Role: Helpdesk Analyst Location: Richmond VA Duration: 12+ Months Note: Customer serviceVoice and chat roleInbound/outbpund callsInsurance benefit verificationBenefits verification9 hrs shift including break Requirements: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of moderately complex function.Pri

Helpdesk Support Analyst (CCSA Certified)-Local To CAJob Title - Helpdesk Support Analyst (CCSA Certified)-Local To CA

SPECTRAFORCE TECHNOLOGIES Inc.Company Name - SPECTRAFORCE TECHNOLOGIES Inc.

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Vacaville, California, USA

Contract

Job Title: Helpdesk Support Analyst (CCSA Certified) Location: Vacaville, CA Duration: 6 Months Description: We are seeking a technically skilled and security-conscious Helpdesk Support Analyst with a Checkpoint Certified Security Administrator (CCSA) certification to join our support team. This role bridges the gap between traditional helpdesk support and security-focused troubleshooting, especially in environments using Check Point technologies. The analyst will provide Tier 1 and 2 support w

Help Desk AnalystJob Title - Help Desk Analyst

Rivi Consulting GroupCompany Name - Rivi Consulting Group

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Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)Job Title - IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Help Desk Ticket AnalystJob Title - Help Desk Ticket Analyst

ASM GlobalCompany Name - ASM Global

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Conshohocken, Pennsylvania, USA

Full-time

POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven ap

Help Desk AnalystJob Title - Help Desk Analyst

Trigyn Technologies, Inc.Company Name - Trigyn Technologies, Inc.

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Philadelphia, Pennsylvania, USA

Contract, Third Party

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;

Level 1 SAP Basis Help Desk AnalystJob Title - Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)Company Name - Johnson Technology Systems Inc (JTSI)

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Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r

Level 2 Help Desk Support TechnicianJob Title - Level 2 Help Desk Support Technician

NasTech Global, Inc.Company Name - NasTech Global, Inc.

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Buffalo, New York, USA

Contract

Job Title: Level 2 Help Desk Support Technician Location: Buffalo, NY Job Type: Contract W2 Overview: Provide advanced technical support for escalated issues from Level 1, ensuring efficient resolution of complex problems affecting call center operations. Key Responsibilities: Diagnose and resolve advanced hardware, software, and network issues. Collaborate with IT teams to implement solutions and improvements. Maintain and update documentation for recurring issues and resolutions. Train and

Help Desk Technician - TS/SCI W/ polyJob Title - Help Desk Technician - TS/SCI W/ poly

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help De

Help Desk Technician - TS/SCI W/ polyJob Title - Help Desk Technician - TS/SCI W/ poly

General DynamicsCompany Name - General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A career

Help Desk Technician - TS/SCI W/ polyJob Title - Help Desk Technician - TS/SCI W/ poly

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Maryland, USA

Full-time

Help Desk Technician - TS/SCI W/ POLYJob Title - Help Desk Technician - TS/SCI W/ POLY

General DynamicsCompany Name - General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care

Help Desk Technician - TS/SCI W/ POLYJob Title - Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunit

Bilingual Helpdesk Technician (Japanese and English)Job Title - Bilingual Helpdesk Technician (Japanese and English)

NTT DATA Americas, IncCompany Name - NTT DATA Americas, Inc

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Houston, Texas, USA

Contract

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT Data's client is currently seeking a Bilingual Helpdesk Technician to join their team in Houston (US-TX), United States (US). Job Description Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1+years of experience working for a Japanese company in US is required. Will p

Help Desk Technician - TS/SCI W/ POLYJob Title - Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity

Help Desk ManagerJob Title - Help Desk Manager

Beacon HillCompany Name - Beacon Hill

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Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t

Help Desk SpecialistJob Title - Help Desk Specialist

Decisionpoint CorporationCompany Name - Decisionpoint Corporation

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Full-time

Overview DecisionPoint Corporation is seeking an experienced Help Desk Specialist to join our team supporting the Personnel Enterprise Decision Support System (PEDSS) contract. This is a part-time fully remote position. Duties & Responsibilities Serve as the first point of contact for PAM help desk users. Troubleshoot hardware, software, and access issues. Escalate complex issues to Tier 2 or engineering support teams. Perform other duties as assigned to support team goals and project requireme