Help Desk Analyst II Jobs in Downers Grove, IL

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Help Desk Analyst II

Robert Half

•

Itasca, Illinois, USA

Contract

Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical support to our team members. The ideal candidate will have extensive experience in handling Windows OS 10 Pro\11, Windows AD, DNS, DHCP, Azure, and O365 Admin. This role also requires the ability to work on MacBook\JAMF Pro, Linux OS, and Atlassian\Jira\Confluence. Responsibilities: Provide support for Windows OS 10 Pro\11, Windows AD, DNS,
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Posted 4 days ago | Updated 9 hours ago

Help Desk Analyst

Network Data Systems

•

Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech
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Posted 60+ days ago | Updated 3 days ago

Security Analyst II (Operations Support)

WALGREENS

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Deerfield, Illinois, USA

Full-time

Job Summary This role provides operational and product support for Walgreens Security Technology and Identity & Access Management tools. Support duties include application and environment support, service management, testing coordination, and reporting. Product duties include end user training, communication, and documentation, as well as product cataloging and product status, including tracking of issues and enhancements. Job ResponsibilitiesShares information to improve workflow processes. I
Posted 7 days ago | Updated 14 hours ago

Workday Systems Analyst II

AgreeYa Solutions

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Remote

Contract

Role: Workday Systems Analyst II Location: Remote Duration: 12 months JOB DESCRIPTION (Supporting Workday Performance & Learning) Responsibilities: Partner with and consult HR functions to address business needs, from ideation to implementation, including translating high-level HR business requirements into functional specificationsConfigure, test and support Workday modules, from day to day small changes to larger cyclical projects (e.g. Building Journeys, Learning Campaigns, annual performanc
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Posted 6 hours ago

Cyber Security Analyst II

Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r
Posted 2 days ago | Updated 10 hours ago

Service Desk Analyst II

Kforce Technology Staffing

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Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r
Posted 6 days ago | Updated 2 hours ago

Security Operations Center (SOC) Analyst II, Location: Remote, Experience: 10+ Years experience, Duration: 6+ Months contract

Infomerica, Inc

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Remote

Contract

Hi, Please find the role below and let us know your interest. Role: Security Operations Center (SOC) Analyst II Location: REMOTE Experience: 10+ years exp. Security Operations Center (SOC) Analyst II: As technology continues to advance so does the threat landscape. Attackers are now using more sophisticated tactics to evade security controls. As a result, continue to advance its capabilities in threat detection and monitoring systems. The SOC Tier II Analyst is responsible for monitoring, analys
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Posted 10 days ago

SOC Analyst II

Mindlance

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Remote

Contract

SOC Analyst II Duration: 12+ months (potential conversion possibility) Location: 100% Remote Job description: Security Operations Center (SOC) Analyst II: Become the Newest Member of the client Family As technology continues to advance so does the threat landscape. Attackers are now using more sophisticated tactics to evade security controls. As a result, client must also continue to advance its capabilities in threat detection and monitoring systems. The SOC Tier II Analyst is responsible for m
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Posted 10 days ago

Analyst Programmer II (Business Systems Specialist)

Confidential Company

•

Remote

Full-time

HarmonyTech Inc. is seeking an experienced Analyst Programmer II (Business Systems Specialist) to join our team. The Analyst Programmer II will play a vital role in following project methodology, conducting research analysis, designing, coding, testing, debugging, providing documentation, and maintaining application systems. This position requires proficiency in analysis, new designs, and system modifications. This position is available in Albuquerque, NM, and requires U.S. citizenship OR Perman
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Posted 11 days ago | Updated 11 days ago

AML Investigator Analyst Level II

Navigant Consulting

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Remote

Full-time

Job Family : Investigator Travel Required : None Clearance Required : None What You Will Do : Identify potential gaps and assist with creating and providing training to junior analysts and provide support on more complex cases.Work efficiently in a production driven environment, while delivering the expected highest quality standards.Determine risks associated with customer types when engaged in customer due diligence.Research, identify and analyze time-sensitive data from multiple sources, and
Posted 11 days ago | Updated 9 hours ago

Application Analyst II - Great Opportunity (Remote)

GAVS Technologies

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Remote

Full-time

Required: Strong management skills to collaborate across teams for effective solutionsExcellent communication and interpersonal skillsLeader within ITS department as well as exceptional team playerLeadership of multiple projects at a timeAssists and educates users at all levelsMentors new team members as assignedEnlists subject matter experts from other departmental areas to ensure appropriate integration of systemsWorks collaboratively within teams and with internal and external customers and v
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Posted 19 days ago

Epic Clindoc Analyst II - Great opportunity!!

GAVS Technologies

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Remote

Full-time

Remote role supporting a Large Healthcare Facility in the New England area Key points for this role: Proficient in diagnosing and identifying resolution for Epic functional and workflow issues, then presenting issue and recommended solution to the vendor for implementation.Providing support to end-users through telephone triage and ticket management.Capable of conducting preliminary triage and basic troubleshooting beyond their certified area of expertise.Working closely with ITS team members t
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Posted 20 days ago | Updated 17 days ago

Incident Response Analyst II

The DigiTrust Group

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Remote

Full-time

The DigiTrust Group is revolutionizing cyber security and we're looking for an Incident Response Analyst II to join our growing team. We re hackers at heart and we re on a mission to defend global organizations against information security threats. As an Incident Response Analyst II, your efforts will prevent the capabilities of nation-state and organized crime threat actors targeting global organizations. You ll drive fast and effective incident identification, response and remediation utilizin
Posted 31 days ago | Updated 6 days ago

Regional IT Support Manager

Vi

•

Chicago, Illinois, USA

Full-time, Third Party

The Regional IT Support Manager is responsible for managing the IT support function for their assigned locations, including providing leadership and support to the Community Technology Support Coordinators, managing the Help Desk to ensure that published service level agreements (SLAs) are being met for the assigned locations, and oversight of any third-party vendors providing support. This position also assists with the everyday tasks involved with the maintenance and support of the computing e
Posted 11 days ago

Entry level Desktop support

Sunrise Systems, Inc.

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Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
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Posted 47 days ago | Updated 14 days ago

Help Desk Manager

VC5 Consulting

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Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom
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Posted 27 days ago | Updated 1 hour ago

IAM Analyst

Kforce Technology Staffing

•

Chicago, Illinois, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an IAM Analyst in Chicago, IL. Duties Include: * IAM Analyst will provide front line primary technical support to end users on various technical issues and problems relating to hardware, software, and peripherals * Responsible for responding to, documenting, and resolving service tickets in a timely manner according to provided SLA's * Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls
Posted 5 days ago | Updated 2 hours ago

Desktop Support Technician

Brooksource

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Chicago, Illinois, USA

Contract

Deskside Support Technician Chicago, IL - 1 Day a week remote work optional after probationary period Public Trust Clearance eligible Duration: 6m Contract to Hire Pay:$30-$35/hr Job Summary Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance
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Posted 18 days ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Oak Brook, Illinois, USA

Full-time

Description: We currently have an opening for a Desktop Support Technician position in Oak Brook, IL. This team of five is in need of a Desktop Support specialist to join their team. They provide complete issue resolution (L1-3) to support more than 1000 end-users. The day-to-day work varies from phone/email support, project-based work, to walk-ups and C-level executive support. The responsibilities of this position include responding to calls, tickets, and emails to troubleshoot reported issue
Posted 3 days ago | Updated 9 hours ago