Help Desk Analyst II Jobs in Pennsylvania

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Help Desk Analyst

Robert Half

•

Emigsville, Pennsylvania, USA

Full-time

Description Minimum 5 years of experience in a multitenant environment, including direct administration, support, maintenance, troubleshooting, and development across Infor OS, SyteLine, and Factory Track (both Shop Floor and Mobility modules). Extensive hands-on experience with Infor Birst, including space development, dashboard creation, and advanced reporting using SyteLine data through Infor Data Lake. Proficient in SyteLine custom reporting, utilizing Flexforms, custom IDOs, and compiled as
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Posted 12 hours ago | Updated moments ago

Tier 1 Helpdesk Support

TEKsystems

•

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years
Posted 2 days ago | Updated 23 hours ago

Help Desk Analyst

Robert Half

•

Pittsburgh, Pennsylvania, USA

Contract

Description We are seeking a Help Desk Analyst to be an integral part of our team in Pittsburgh, Pennsylvania. This role will be pivotal in providing technical support and guidance to our team members in the manufacturing industry. The Help Desk Analyst will handle IT requests and issues, ensuring smooth operations and user satisfaction. Responsibilities: Respond to incoming IT requests and queries through various channels such as phone, email, and chat. Diagnose and troubleshoot IT issues broug
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Posted 26 days ago | Updated moments ago

Help Desk Analyst

Trigyn Technologies, Inc.

•

Philadelphia, Pennsylvania, USA

Third Party, Contract

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;
Posted 60+ days ago | Updated moments ago

Help Desk Analyst On site 5 days a week

Liberty Personnel, Inc

•

Haverford, Pennsylvania, USA

Full-time

Help Desk Analyst ( Contract role) Join a forward-thinking company that values innovation and professional growth. We offer a dynamic work environment that combines the benefits of remote flexibility with on-site collaboration. By joining our team, you'll gain access to diverse projects, a supportive network, and opportunities to enhance your technical expertise. **Key Responsibilities:** - **Incident Handling:** Provide end-user support via phone, email, or face-to-face interaction, prioritizin
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Posted 23 days ago | Updated 15 hours ago

Help Desk Analyst

Robert Half

•

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura
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Posted 8 days ago | Updated moments ago

Remote Helpdesk Support Analyst

Apex Systems

•

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 2 hours ago

Remote Helpdesk Support Analyst

Apex Systems

•

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 51 days ago | Updated 2 hours ago

OPS Help Desk Student Assistant

University of Florida

•

Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, and the Math and Literacy Matrix
Posted 4 days ago | Updated 3 hours ago

Help Desk Ticket Analyst

ASM Global

•

Conshohocken, Pennsylvania, USA

Full-time

POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven ap
Posted 60+ days ago | Updated 3 hours ago

Help Desk Technician

Robert Half

•

Bird in Hand, Pennsylvania, USA

Full-time

Description Robert Half is hiring for a Help Desk Technician I in BIRD IN HAND, Pennsylvania. This role functions within the tech industry, providing the first line of technical support to end-users. As a Help Desk Analyst I, you'll be tasked with delivering excellent customer service, troubleshooting hardware and software problems, and maintaining high levels of user satisfaction. **onsite 5 days a week** Responsibilities: Provide exceptional customer service by responding to inbound support
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Posted 22 days ago | Updated moments ago

Help Desk Support IV (Contractor)

Robert Half

•

Philadelphia, Pennsylvania, USA

Contract

Description We are offering an exciting long-term contract employment opportunity for a Help Desk Support IV in Philadelphia, Pennsylvania. This is an office-based role within the Accounts Payable team, focusing on resolving queries from employees and vendors. The successful candidate will be tasked with handling tickets through the Issuetrack system, demonstrating strong customer service skills, and a good understanding of procurement to payment processes. Responsibilities: Handle and resolve
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Posted 21 days ago | Updated moments ago

IT/Helpdesk Specialist

SimVentions, Inc

•

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 20 days ago | Updated 3 hours ago

Tier 1 Help Desk at Harrisburg, PA

Software Technology Inc

•

Harrisburg, Pennsylvania, USA

Third Party, Contract

Title: Tier 1 Help Desk Location: Harrisburg, PA Duration: Long Term Interview: In Person ONSITE Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user
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Posted 60+ days ago | Updated 1 day ago

Help Desk Manager

Robert Half

•

Philadelphia, Pennsylvania, USA

Full-time

Description We are in the search for a Help Desk Manager to join our team in Philadelphia, Pennsylvania. This position is in the IT industry, providing an opportunity for you to manage and mentor a team of help desk technicians, ensuring effective support and incident resolution. This role is 5 days a week onsite Responsibilities: Oversee the management and mentoring of a team of help desk technicians (2-3 people), enhancing their ability to provide efficient support. Act as the primary contac
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Posted 36 days ago | Updated moments ago

Help Desk Support Technician

ConsultNet, LLC

•

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 3 hours ago

Helpdesk Technician

TEKsystems

•

Remote or Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 2 days ago | Updated 5 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

•

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 3 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

•

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 3 hours ago

Senior Help Desk Technician

Contact Government Services, LLC

•

Williamsport, Pennsylvania, USA

Full-time

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti
Posted 60+ days ago | Updated 3 hours ago