Help Desk Support Representative Jobs in Chicago, IL

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Help Desk Support (W2 Position)

Primesoft, Inc

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Chicago, Illinois, USA

Contract

Role : Tech Support MOI : 2 Video Rounds Exp : 3+ Years Location : Chicago,IL Onsite To qualify, candidates must have:Degree in Computer Science or a related discipline; or equivalent work experience in IT SupportApproximately 1-3 plus years of experience in support of IT productsTechnical expertise in various facets of PC support, which may include PC applications, hardware, tools, utilities, networking, telecommunicationsExcellent interpersonal, communication and organizational skillsAbility t
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Posted 6 days ago | Updated 15 hours ago

Google Cloud Platform Support Representative

Bizoforce Inc

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Remote

Contract

We are seeking a Google Cloud Platform Technical Support Representative (Networking) who is going to handle Support cases on Google Cloud Platform products mainly Networking Shard. This role will be involved to work on the cases and provide possible solutions to the Customers within SLA. This role requires close partnership and collaboration with other Customer teams, Cloud Architects, Engineers and Subject Matter Experts. This role requires working in a 24/7 shift system. Required Qualification
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Posted 19 days ago | Updated 14 days ago

Regional IT Support Manager

Vi

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Chicago, Illinois, USA

Full-time, Third Party

The Regional IT Support Manager is responsible for managing the IT support function for their assigned locations, including providing leadership and support to the Community Technology Support Coordinators, managing the Help Desk to ensure that published service level agreements (SLAs) are being met for the assigned locations, and oversight of any third-party vendors providing support. This position also assists with the everyday tasks involved with the maintenance and support of the computing e
Posted 5 days ago

Entry level Desktop support

Sunrise Systems, Inc.

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Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
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Posted 41 days ago | Updated 8 days ago

Helpdesk Level 1

Microtek Staffing Services

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Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 35 days ago | Updated 26 days ago

Desktop Support Technician

Brooksource

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Chicago, Illinois, USA

Contract

Deskside Support Technician Chicago, IL - 1 Day a week remote work optional after probationary period Public Trust Clearance eligible Duration: 6m Contract to Hire Pay:$30-$35/hr Job Summary Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance
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Posted 12 days ago

Help Desk Manager

VC5 Consulting

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Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom
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Posted 21 days ago | Updated 18 hours ago

Desktop Support

HCL Global Systems

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Riverwoods, Illinois, USA

Contract

Job Title-Desktop Support Onsite-Indianapolis, USA Onsite-Riverwood, IL, USA Client-UST/Wolters Kluwer Mandotory Skill- It Support, It Service Desk, End User Computing The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal candidate must possess excellent written and verbdal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team. The Support Analyst will provide s
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Posted 6 days ago

Help Desk Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: Our client in Chicago, IL is looking for a Help Desk Specialist to join their team in Chicago, IL! They are looking for Level 1 Help Desk Specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in this role will serve as the front line and go-to resource for end user technical support in the Company's Chicago office. Responsibilities
Posted 10 hours ago

Desktop Support Analyst

Robert Half

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Chicago, Illinois, USA

Contract

Description We are offering a unique opportunity for a Desktop Support Analyst in Chicago, Illinois. This role entails providing technical support to software users, handling support tickets, and answering technical questions. As part of our team, you will be responsible for capturing details about reported support issues, including root causes and resolutions, within the ticket management system. Responsibilities: Provide real-time support to software users who contact the Support Help Desk. A
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Posted 7 days ago | Updated 10 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: They are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in this role will serve as the front line and go-to resource for end user technical support in the Company's Chicago office. Responsibilities: Monitor, prioritize and respond to user requests and incidents. Provide detailed updates and tracking of inci
Posted 10 hours ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
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Posted 25 days ago | Updated 9 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

NEEDS TO BE LOCAL TO DOWNTOWN CHICAGO MANDATORY ONSITE Description: Walton Street Capital is a commercial real estate company. Over 25+ years, Walton Street has developed the expertise to underwrite, acquire, originate, manage, and service commercial equity and debt investments across asset sectors. The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, HD Specialists who handles L2-3 issues, Engineer
Posted 10 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Position Over View We are seeking a dedicated IT Support Specialist to join our team. This role requires a proactive individual who can efficiently solve IT-related issues and contribute to the maintenance and enhancement of our IT infrastructure. Description: We are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in th
Posted 10 hours ago

IT Help Desk

Jobot

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Chicago, Illinois, USA

Full-time

Join Our Tech-savvy Team: Elevate Your IT Career as an IT Help Desk Specialist in Lakewood, NJ! This Jobot Job is hosted by: Josh Nix Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. This is an exciting opportunity for someone passionate about technology and providing e
Posted 3 days ago | Updated 10 hours ago

Network Engineer

Robert Half

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Indiana, USA

Full-time

Description We are offering an exciting opportunity for a Network Engineer. The successful candidate will be part of our team, implementing and supporting wide area networks (WAN), as well as providing third-level support for local area networks (LAN) across our organization. You will also collaborate with our Desktop Support Team to resolve site-specific network issues. Responsibilities: Implement and support wide area networks (WAN) to ensure smooth connectivity and network efficiency Provide
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Posted 6 days ago | Updated 10 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 20 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 32 days ago | Updated 21 hours ago

IT Infrastructure Engineer

Addus Homecare

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Downers Grove, Illinois, USA

Full-time

>> We offer our team the best << Medical, Dental and Vision BenefitsContinued EducationPTO PlanRetirement PlanningLife InsuranceEmployee discounts Position Summary: This position is responsible for the maintenance and management of the core enterprise infrastructure at Addus. Work Schedule: Monday through Friday (10am to 7pm) 4 days in the Downers Grove, IL office, 1 day remote. Essential Duties: All aspects of WAN, LAN, Voice, and Virtualization technologies Maintain and support Windows Ser
Posted 7 hours ago | Updated 1 hour ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

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Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
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Posted 8 days ago | Updated 10 hours ago