Help Desk Support Jobs

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Help Desk

SNI Technology

Centennial, Colorado, USA

Full-time

Job Details SNI has teamed with a valued client on a search for a Help Desk Team Lead. The Help Desk Team Lead will work on a small team in South Denver. The Help Desk Team Lead will report up to the Infrastructure Manager and help with communicating all technical problems to a wide variety of team members. Key Responsibilities and Qualifications: * The Help Desk Team Lead will be responsible for handling inbound calls and ensuring the team is running at full capacity. * The Help Desk Team

End User Support Specialist

DMI

Annapolis, Maryland, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr

Helpdesk Technician

Booz Allen Hamilton

Arlington, Virginia, USA

Full-time

Job Number: R0221573 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and

Helpdesk Technician

Booz Allen Hamilton

Arlington, Virginia, USA

Full-time

Job Number: R0221585 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and

Drupal Developer / IT Specialist (Help Desk)

Totally Joined For Achieving Collaborative Techniques (tjfact), LLC

Washington, District of Columbia, USA

Full-time

About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. About the Position: TJFACT is seeking to hire an experienced and highly qualified Drupal Developer / IT Specialist (Help Desk) to join our NNCO (National Nano

Service Desk Technician

TriosysIT Inc.

Washington, District of Columbia, USA

Third Party, Contract

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts

Systems Administrator

IES Holdings, Inc.

Tempe, Arizona, USA

Full-time

Must have - Microsoft Azure, On-Prem Security, and PowerShell Scripting Job Summary: Under the direction of the IT Manager, the IT Administrator will be responsible for a Windows domain, multiple network, multi-location infrastructure management and operations. Duties will also include maintaining servers, workstations, and provide help desk support to end users. Job Duties and Responsibilities: Set up and maintain basic network operations, including assembly of network hardware and provide as

Help Desk Engineer

Motion Recruitment Partners, LLC

Cranston, Rhode Island, USA

Full-time

A growing healthcare technology company based in Cranston, RI is looking for a Help Desk Engineer to join their team. This is a hybrid role requiring 3 days/week onsite and is ideal for someone who enjoys variety in their day-to-day work and has experience supporting end users, systems, and general IT operations. This is a great opportunity for someone with a jack-of-all-trades IT background who's comfortable rolling up their sleeves and wearing multiple hats across user support, systems adminis

Help Desk Analyst I

Mitchell Martin, Inc.

Topeka, Kansas, USA

Full-time, Contract

Title: Help Desk Analyst ILocation: Topeka,Ks Employment Type: ContractCompensation Pay Range:$19.98-$23.98/HrsDescription Act as first contact for any computer, application, or system-related problems. Provide telephone-based and remote control/diagnostic support services. Support internal users on standard PCs, laptops, and various mobile devices. Assist with network connectivity support. Work in a process-oriented environment with Service Level Objectives. Focus on exceeding customer expectat

Technical Support Analyst Levels 4-5

Metropolitan Transportation Authority

New York, New York, USA

Full-time

Description JOB TITLE: Technical Support Analyst - Levels 4-5 SALARY RANGE: Level 4 $76,001- $108,573 Level 5 $86,703 - $123,862 DEPT/DIV: Information Technology SUPERVISOR: Manager, IT Client Support -InfraMobile LOCATION: Randalls Island HOURS OF WORK: 9:00 am - 5:30 pm (8 hours/day) or as required This position is represented by the IT Transportation Communication Union (TCU) Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a po

Journeyman Computer User Support Specialist

Decisionpoint Corporation

Elizabeth City, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Journeyman Computer User Support Specialist to join our team on an upcoming contract to support the Unites States Coast Guard USCG) Aviation Logistics Center (ALC) Information Systems Division (ISD) in Elizabeth City, North Carolina. The USCG ALC ISD provides development, security, and operations (DevSecOps) IT support for products and services for the Coast Guard Information Officer (CIO), Commandant, and Coast Guard Cyber Command through a geo-di

Systems Administrator

M. Bohlke Veneer Corp

Fairfield, Ohio, USA

Full-time

JOB DESCRIPTION Title: Systems Administrator Reports to: Director of IT Overview The Systems Administrator provides frontline technical support for end users while also maintaining and administering the Organizations IT infrastructure. This role includes help desk support, Windows Server and network administration, system monitoring, backup management, and proactive system optimization to ensure consistent performance, availability, and security across IT resources. Responsibilities End User Su

Senior Help Desk Technician II

Contact Government Services, LLC

San Francisco, California, USA

Full-time

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Senior Help Desk Technician

Contact Government Services, LLC

San Francisco, California, USA

Full-time

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Help Desk Specialist

DBI Staffing

Farmington, Connecticut, USA

Full-time

Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits.Serve as first and second-level support for telephone and e-mail inquiries on the Firm's software applications, hardware, mobile devices, Phones and remote technologies directed to the Information Technology department.Interact with users to identify, research, diagnose reported issues, and engage engineers to assist, as neede

Help Desk Technician

Kirklands Inc.

Jackson, Tennessee, USA

Full-time

Overview The Help Desk Technician I serves as the initial point of contact for store and corporate users seeking guidance or technical assistance with computer systems, software, hardware, and other IT-related issues. This role is responsible for providing prompt, courteous, and effective support to resolve routine technical problems and escalate complex issues to the next tier of support. Responsibilities Respond promptly to requests from store and corporate users, providing information and

Senior SharePoint Developer (Active Secret Clearance Required)

Akima, LLC

Honolulu, Hawaii, USA

Full-time

ASE is looking for a Senior Web Portal Developer to work in Honolulu, HI. To join our team of outstanding professionals, apply today! The Senior Web Portal Developer is a crucial role in providing operational and maintenance (O&M) support for existing SharePoint portals and developing new portal customizations, web parts, and applications on Microsoft SharePoint 2016 or higher, including SharePoint Online (SPO). This role encompasses creating software development project plans and ensuring the

Help Desk Admin

Kforce Technology Staffing

Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Admin in Houston, TX. Summary: The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: * Serve as the

Help Desk Technician III

General Dynamics

San Antonio, Texas, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Desktop Management, End User Support, Help Desk Operations, Information Technology (IT) Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: GDIT is looking for Help Desk Technician who holds an active TS/SCI cle