Help Desk Support Jobs

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Helpdesk Technician

Strategic Systems Inc

Toledo, Ohio, USA

Contract

Job Title: Helpdesk Technician Location: Toledo OH (Onsite 5 days a week) Duration: 6 Months Candidate Requirements Top 3-5 Must-Have Skills: Break/fix Customer service Communication skills Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat. Diagnose and resolve hardware, software, and network issues. Assist with the installation, configuration, and maintenanc

Multilingual Helpdesk Technician (German)

Stefanini

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

Helpdesk Specialist

Omm IT Solutions

Washington, District of Columbia, USA

Full-time

Please note: This is 100% On-Site position. Contract Duration: 4 Years Place of performance: 1331 F Street NW, Suite 1000, Washington, DC 20004 Work hours: 7:00 AM to 6:00 PM (Eastern) Monday through Friday excluding Federal holidays. Job Responsibilities: Provide technical support for enterprise systems and cloud platforms such as Microsoft 365, AWS, and Google Workspace. Deliver help desk services through onsite support, phone, email, and remote access, including support for specialized and S

Epic Help Desk Technician

Lusso Tech LLC

Rancho Cordova, California, USA

Contract

Job description: Our client is looking for an Epic Help Desk Technician for a 4 month contract in Rancho Cordova, CA starting in mid-June 2025 Our client is helping another hospital system merge with their Epic platform and needs support answering tickets from both hospital entities regarding Epic-specific issues. Training is 100% on-site then can move to a hyrid model, 3x on, 3x off. Support will be most specifically using the AMBULATORY module. You will be answering "how to" questions or wo

Help Desk Technician

Information Resource Group, Inc.

Tennessee, USA

Contract, Third Party

Title: Help Desk Technician Duration: 12+ Months Location: Nashville, Tennessee IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. - Customer Support for DHS Applications - Following up with customers to ensure full resolution of issues - Installing or changing software to fix issues - Remotely a

Helpdesk Specialist Journeyman with Min 10yrs Exp(In Person Interview)(ONSITE_Washington,DC)

Advanced American Technologies, Inc

Washington, District of Columbia, USA

Full-time, Contract, Third Party

We are looking for a Helpdesk Specialist Journeyman (Min 10+ yrs Exp) ONSITE (In Person Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 5(FIVE) Length: 11 Months+ Work Address: Washington, DC 20003 Immediate interviews (In Person Interview) Please Note this position is 100% ONSITE Local Candidates ONLY The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able t

Help Desk Analyst

Object Technology Solutions, Inc.

Topeka, Kansas, USA

Contract

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Analyst Location Topeka, KS Job Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologi

Help Desk Technician

Prospect Infosystem Inc

US

Full-time, Part-time, Contract, Third Party

Help Desk Technician- position @ Madison, Wi only wi residents, inperson interview Top Required Skills & Years of Experience: Minimum 2 years' experience required - Must have experience in an enterprise IT environment - Must have excellent customer service skills - Must have excellent communication and logical thinking skills - Proven ability to install, configure, repair and maintain computer hardware Nice to Have Skills: - Knowledge of computer networking principals - Knowledge of digit

Salesforce Certified Business Analyst - US Physical Resident - Remote

Access Global Group LLC

Remote or US

Full-time, Contract

Company Overview Do you want to be part of a fast-paced environment, supporting the growth of cutting-edge technology in cloud computing? Access Global Group (AGG) employees are passionate about what they do. We're a diverse group of cloud technology professionals with the same goal: to make our clients' lives easier through technology and we have a good time while we're at it! As a Salesforce Cloud Alliance Partner, Our recognized ability to deliver outstanding value is the product of effective

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r

Helpdesk Analyst/ Customer Service

Empower Professionals

Richmond, Virginia, USA

Contract, Third Party

Role: Helpdesk Analyst Location: Richmond VA Duration: 12+ Months Note: Customer serviceVoice and chat roleInbound/outbpund callsInsurance benefit verificationBenefits verification9 hrs shift including break Requirements: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of moderately complex function.Pri

Helpdesk

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk specialist. Phone support (Leve1-2). Must have CRM skillsJob Description Provides Tier 1 & 1.5 production and non-production support of applications and databases for software. Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness. Executes technical procedures to resolve production & non-production iss

Help Desk

Judge Group, Inc.

Scottsdale, Arizona, USA

Full-time

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Multiple openings 1+years of experience This job will have the following responsibilities: 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures

Helpdesk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evalua

Help Desk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Salary: 23p/h Description: Our client is currently seeking a Help Desk Analyst: This role will be a long term contract to about 3 years and will be 100% onsite This job will have the following responsibilities: Handling 30+ calls per day, ticketing and logging IT responsesEscalating to proper authorities through ticketing systemMaintaining a high level of customer service Qualifications & Requirements: 6+ month with customer service through phone support Preferred e

Help Desk Analyst

Trigyn Technologies, Inc.

Philadelphia, Pennsylvania, USA

Third Party, Contract

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;

Workload Automation Mainframe Analyst

Unisys

Remote or New York, USA

Full-time, Contract

CompuGain is an Information Technology and Business Consulting firm providing project-based solutions, software solutions and professional staffing services. -"Those authorized to work in the United States are encouraged to apply. We are unable to sponsor at this time.Job Tittle: Workload Automation Mainframe Analyst Location: REMOTE Duration: Long Term Contract Workload Automation and Mainframe Operator - Familiarity with IBM, 2200, A-Series Mainframes. Expertise in using Workload Automation to