Help Desk Tier 1 Jobs in Atlanta, GA

Refine Results
1 - 20 of 33 Jobs

Help Desk Analyst 1

Think Development Systems, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Help Desk Analyst 1 Rate : ALAP Location Conyers, GA 30013 Last Date : 5/8/2025 Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various ven
Easy Apply
Posted 5 days ago

State of Georgia - Help Desk Analyst 1 - Hybrid

Infinity Tech Group Inc

•

Conyers, Georgia, USA

Contract

LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call centre environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier su
Easy Apply
Posted 5 days ago

GA DDS Help Desk Analyst 1 (762935)

Nitelines USA, Inc

•

Conyers, Georgia, USA

Full-time

GA DDS Help Desk Analyst 1 (762935) Pay rate : $20.00 hr Temp (1 month+) Hybrid Job Location : 2206 East View Parkway Conyers, GA 30013 Hours : 8 hours daily/5 days weekly LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer servic
Posted 2 days ago | Updated 1 day ago

Help Desk Analyst (MUST be Bilingual, Spanish/English)

Uniqsoft

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: Help Desk Analyst 1 Location: East View Parkway Conyers, GA 30013 (Hybrid) Position type: Long term Contract Rate: DOE Job ID: 762935 Client: DDS - IT Interview type: Either Web Cam or In Person Note:- LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertis
Easy Apply
Posted 6 days ago | Updated 3 days ago

Helpdesk Support Specialist (Smyrna, GA - 100% onsite)

Activesoft, Inc.

•

Smyrna, Georgia, USA

Contract

Helpdesk Support Specialist 4-months contract -5 days/week onsite in Smyrna, GA - 100% onsite Description: Microsoft Office Suite (Excel, Word, etc.) Windows 10, Active Directory VMware Horizon, thin clients (Stratodesk, Wyse, IGEL) Exchange, file/print servers, PC/laptop/printer support Mobile devices (Android), password resets, and network connectivity We're Looking For Someone Who: Brings a positive attitude and proactive mindset Is reliable, organized, and thrives in a hands-on support role
Easy Apply
Posted 16 days ago | Updated 2 days ago

Help Desk Analyst

Caresoft

•

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
Easy Apply
Posted 5 days ago | Updated 14 hours ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, We are looking for Help Desk Analyst in Conyers, GA Title: Help Desk Analyst Location: Conyers, GA 30013(Hybrid) Duration: 12+ months NOTE: MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users,
Easy Apply
Posted 5 days ago | Updated 3 days ago

Helpdesk Analyst - MUST be Bilingual, Spanish & English

MK Software Solutions Inc

•

Remote or Conyers, Georgia, USA

Contract

Helpdesk Analyst - MUST be Bilingual, Spanish & English Location: Conyers, Georgia. Long Term Contract Minimum Qualifications: High School diploma or GED Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. Preferred Qualifications 1+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, c
Easy Apply
Posted 3 days ago | Updated 2 days ago

Help Desk Analyst 1_ Conyers, GA 30013

Software Technology Inc

•

Conyers, Georgia, USA

Third Party, Contract

Title: Help Desk Analyst 1 Location: Conyers, GA 30013 Duration: Long Term Onsite Job Description: Bilingual - Spanish/English Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
Easy Apply
Posted 4 days ago | Updated 1 day ago

IT Helpdesk Analyst

Federal Soft Systems Inc.

•

Conyers, Georgia, USA

Contract

IT Helpdesk AnalystBilingual - Spanish/English20-23 W2 GA DDS Help Desk Analyst 1 (762935)2206 East View Parkway Conyers, GA 30013 This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, s
Easy Apply
Posted 4 days ago

Help Desk Analyst

Serenity Info Tech, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Hi, Please find my direct client job requirement for your consideration. Title: Help Desk Analyst Location: Conyers, GA {Onsite) {Local} Duration: 12 Months Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers f
Easy Apply
Posted 5 days ago | Updated 2 days ago

Help Desk System Analyst

3i People, Inc.

•

Atlanta, Georgia, USA

Contract

We have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 6 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. As a Help Desk System Analyst, you will play a c
Easy Apply
Posted 4 days ago

Help Desk Analyst Hybrid Conyers, GA

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

Title: Help Desk Analyst Location: Hybrid 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Description: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier supp
Easy Apply
Posted 4 days ago | Updated 18 hours ago

Help Desk Analyst III

Robert Half

•

Atlanta, Georgia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Atlanta, Georgia. This is a long-term contract position ideal for an IT specialist with expertise across Level 1 to Level 3 support. The role requires hands-on experience with technical tools, device management, and troubleshooting processes to ensure seamless operations. Responsibilities: Provide comprehensive IT support across Level 1 to Level 3, addressing technical issues efficiently. Manage service desk tasks,
Easy Apply
Posted 9 days ago | Updated 7 hours ago

Help Desk Analyst II

Robert Half

•

Norcross, Georgia, USA

Full-time

Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service. Responsibilities: Monitor customer systems and environments using remote
Easy Apply
Posted 4 days ago | Updated 7 hours ago

Manager 2, HelpDesk Manager/Desktop Support

Intuit

•

Atlanta, Georgia, USA

Full-time

Come join Intuit's IT Workforce Care Technology Team as a TecIntuit Regional Onsite Care Manager. Our Team provides Intuit's workers across multiple global locations with daily services and support associated with keeping everyone in the company productive and secure each day. The solutions we deploy and support include personal productivity technology (laptops, mobile devices), printers, video conferencing, IT infrastructure, security, access, collaboration tools and software. We operate at sc
Posted 39 days ago | Updated 10 hours ago

Help Desk Support

IntellectFaces, Inc.

•

Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc
Easy Apply
Posted 2 days ago

OPS Help Desk Student Assistant

University of Florida

•

Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Main Campus (Gainesville, FL), Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, a
Posted 6 days ago | Updated 10 hours ago

Helpdesk Tech I

Scientific Games

•

Alpharetta, Georgia, USA

Full-time

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary pe
Posted 60+ days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura
Easy Apply
Posted 10 days ago | Updated 7 hours ago