Help Desk Tier 1 Jobs in Richmond, VA

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Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

•

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 3 days ago

VSP - Help Desk Analyst 4 (765647) (Only Local Candidates required)

I-Link Solutions

•

Richmond, Virginia, USA

Contract

Greetings from i-link Solutions Inc! We have an immediate opening for the below position, if you are interested, please revert back to me with your updated resume and expected rate at the earliest. VSP - Help Desk Analyst 4 (765647) 7700 Midlothian Tpke, North Chesterfield, VA 23235 Contract Help Desk Analyst 4 for Grants & Legislative Analysis Section Please Submit your Best two candidates Candidates must be able to work on site. Local Candidates Strongly Preferred. the candidate to interview
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Posted 19 hours ago

Help Desk Analyst

Esvee Technologies Inc

•

Chesterfield, Virginia, USA

Contract

proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook) good verbal and written communication skillsAbility to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions
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Posted 14 hours ago

Help Desk Analyst

DCE Infosec LLC

•

Virginia, USA

Contract

Need Local consultant to VA Full Job Description - The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Virginia State Police (VSP) to improve communications with the public and customer services. In addition will: Become familiar with VSP services. Answer questions from the public, business, government agencies and others. Identify the root cause of problems and implement solutions by gathering and a
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Posted 18 hours ago

Help Desk Analyst

Innosoul inc

•

Chesterfield, Virginia, USA

Third Party, Contract

Job ID: VA-765647 Onsite/Local Help Desk Analyst with Visio, MS Office, phone/email support experience Location: North Chesterfield, VA (VSP) Duration: 12 Months Interview: In Person Only Please Submit your Best two candidates Candidates must be able to work on site. Local Candidates Strongly Preferred. Skills: Advanced computer skills are required that aligns with the Job Description Required 8 Years Ability to multitask and to determine root cause of problems and implement solutions, Required
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Posted 21 hours ago

Help Desk Analyst

DataStaff, Inc.

•

Richmond, Virginia, USA

Contract

DataStaff, Inc. is seeking a Help Desk Analyst for a long-term contract opportunity with one of our direct clients in Richmond, VA. *This position is onsite Responsibilities: Assist and providing customer support, by telephone, email and other means to improve communications with the public and customer services.Become familiar with the client s services.Answer questions from the public, business, government agencies and others.Identify the root cause of problems and implement solutions by gat
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Posted 21 hours ago

Help Desk Analyst

TriosysIT Inc.

•

Richmond, Virginia, USA

Third Party, Contract

Knowledge, Skills, and Abilities Advanced computer skills are required that aligns with the Job Description.Ability to multitask and to determine root cause of problems and implement solutions, and resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. In addition, customer relations skills; good verbal and written communication skills; and proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook). Advanced computer skills are requ
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Posted 22 hours ago | Updated 14 hours ago

omputer Operator/ IT Operations Specialist/ IT Support Technician/ HelpDesk/ Computer Support Assistant

Pyramid Consulting, Inc.

•

Richmond, Virginia, USA

Contract

Immediate need for a talented Computer Operator/ IT Operations Specialist/ IT Support Technician/ HelpDesk/ Computer Support Assistant. This is a 12+ months contract opportunity with long-term potential and is located in Richmond, VA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-71735 Pay Range: $20 - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave
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Posted 23 days ago | Updated 14 days ago

Help Desk Analyst

Rivi Consulting Group

•

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 2 days ago

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

•

Remote

Contract

Job Description: Crop to Crop resumes are accepted Candidate understand this is a third (3rd) shift position and the working requirements are 11 PM 7:30 AM which includes nights, weekends, and holidays. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely
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Posted 8 days ago

Healthcare/Clinical Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

•

Remote

Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 8 days ago

Corporate Help Desk Support

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w
Posted 14 days ago | Updated 9 hours ago

Helpdesk/Web Support Specialist

Randstad - Torc

•

Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p
Posted 60+ days ago | Updated 15 days ago

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

•

Remote

Contract, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 8 days ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 2 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 2 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 2 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

•

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 2 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

•

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 2 hours ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 23 days ago | Updated 2 hours ago