Help Desk Jobs

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Help Desk Level 1 Representative

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen

Help Desk Analyst

Spar Information Systems

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba

IT Help Desk Analyst

Innova Solutions, Inc

Kennesaw, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking

Help Desk Technician - TS/SCI w. CI Polygraph

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk

Help Desk Technician Mid-level - Active Top Secret Required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT su

Junior Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Help Desk Analyst

Data Processing Resources

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

Help Desk lll

Modern Technology Solutions

Huntsville, Alabama, USA

Full-time

Overview Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Help Desk in Huntsville, AL. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee

Helpdesk Specialist

Patriot Talent Solutions

Remote

Contract

Remote | Helpdesk Specialist | Full-time We are actively recruiting a Helpdesk Specialist for our client in Knoxville, TN. This is a fully remote contract opportunity. This position is based out of the client's corporate office, and will supplement the service desk team. Ideally, you will possess substantial experience in managing phone queues and will have previously worked in a large corporate setting. Must be proactive, highly motivated, and prioritize exceptional customer support above all.

EHR Helpdesk Analyst 2nd Shift

Stellar IT Solution

Remote or Durham, North Carolina, USA

Third Party, Contract

07/28/2025 EHR Helpdesk Analyst 2nd Shift Location RTP NC Remote Duration: 12 Months Short Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM Complete Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications acro

Help Desk System Analyst (Must be local to Atlanta, GA only)

INFT Solutions inc

Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Role: Help Desk System Analyst (Must be local to Atlanta, GA only) Location: Atlanta, GA Complete Description Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solvin

Helpdesk System Analyst (Onsite)

GSK Solutions Inc.

Atlanta, Georgia, USA

Contract, Third Party

Job Title: Helpdesk System Analyst (Onsite) Location: Atlanta, GA Duration: 12 months Pay Rate: $32/hr on C2C / 1099 all inclusive (OR) $25/hr on W2 Job Description As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This rol

IT Support/Helpdesk Support

Pyramid Consulting, Inc.

Richmond, Virginia, USA

Contract

Immediate need for a talented IT Support/Helpdesk Support. This is a 12+ Months Contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79291 Pay Range: $16 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: S

HelpDesk Specialist

York Solutions, LLC

Amarillo, Texas, USA

Contract

York IT Solutions is hiring Helpdesk Specialist in contract and onsite capacity. Role : Helpdesk Specialist II Duration: 12 months Rate:$20-$25.00 an hr W2 Top Skills: 5-7 years of hardware / software support Imaging M365 / Windows 11 Experience is a corporate office setting Windows and Mac experience is preferred Valid drivers licenses and reliable transportation Job Description: Serve as a key resource for onboarding new hires, ensuring seamless setup and system access. Provide Level 2

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including

Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss

Help Desk Analyst/Desktop engineer (773261)//In-person interview

Key Business Solutions, Inc.

Columbus, Ohio, USA

Contract, Third Party

Help Desk Analyst/Desktop engineer (773261)//In-person interview On Site Position; 3-month contract with the possibility of extension Columbus, OH Required: Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager, senior-level management, Enterprise IT, and related team members. This may include a hands-on technical assessment. Candidates must provide relevant professional references Required / Desired Amount of Experience Focused, h

Help Desk Technician

Genesis10

Dallas, Texas, USA

Full-time

Genesis10 is seeking a Tier-2 Help Desk technician (Wed thru Sun 3PM - 12AM) for our client in the Travel/Transportation Industry. This is potentially, a very long term Contract opportunity. W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. No 3 rd Parties, No Sponsorship available for this position Job Description The role of the Help Desk Technician is to ensure proper computer operations so that end-users can carry ou

IT Help Desk Support - Orlando, FL

Lorven Technologies, Inc.

Orlando, Florida, USA

Contract, Third Party

Role: IT Help Desk Support Location: Orlando, FL Primary Responsibilities: - Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed - Follow all escalation procedures according to service level agreement - Use remote control tool (Bomgar) to assist end users when needed - Provide an accurate record of each call, in incident management tracking tool (Service Now) - Demonstrate a depth and breadth of knowledge/skills