Help Desk Jobs

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Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss

Help Desk Analyst/Desktop engineer (773261)//In-person interview

Key Business Solutions, Inc.

Columbus, Ohio, USA

Contract, Third Party

Help Desk Analyst/Desktop engineer (773261)//In-person interview On Site Position; 3-month contract with the possibility of extension Columbus, OH Required: Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager, senior-level management, Enterprise IT, and related team members. This may include a hands-on technical assessment. Candidates must provide relevant professional references Required / Desired Amount of Experience Focused, h

Associate Cyber Help Desk Specialist

Kforce Technology Staffing

Sierra Vista, Arizona, USA

Full-time

RESPONSIBILITIES: Kforce has a client in Sierra Vista, AZ that is seeking an Associate Cyber Help Desk Specialist. Responsibilities: * Create, modify and escalate incidents/tickets, translating user requests into logical format for use by analysts in troubleshooting * Resolve incidents/tickets in accordance with documented procedures * Perform quality assurance follow-up with customers/end users * Comply with documented processes and procedures * Provide reporting as needed * Maintain a profess

IT Help Desk Support - Orlando, FL

Lorven Technologies, Inc.

Orlando, Florida, USA

Third Party, Contract

Role: IT Help Desk Support Location: Orlando, FL Primary Responsibilities: - Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed - Follow all escalation procedures according to service level agreement - Use remote control tool (Bomgar) to assist end users when needed - Provide an accurate record of each call, in incident management tracking tool (Service Now) - Demonstrate a depth and breadth of knowledge/skills

Tier 1 Help Desk - Local to PA

CSZNet, Inc

Harrisburg, Pennsylvania, USA

Third Party, Contract

Tier 1 Help Desk Location : Harrisburg, PA Duration : 12 Months Contract Interview Types: In Person Job Description Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software and hardware problems of users.Answers questions, applying knowled

Help Desk Analyst

Prohires

Harrisburg, Pennsylvania, USA

Contract

Job Title : Help Desk Analyst Job Code PA - 773146 Job Title PA - PennDOT - HDA3 A4 SC3 - Help Desk Analyst 100% onsite) Rate N/A Location Harrisburg, Pennsylvania Job Description Client : Commonwealth of PA 2 - PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) 773146 (100% onsite) Duration: 08/25/2025 to 06/30/2026 Location: 1101 South Front St., Harrisburg, PA 17104 Rate: $20/hr on W2 or 21$/hr on C2C (all inclusive) Closing Date: 07/25/2025 Question 1 Resume wise, please do not include filler

Need Help Desk Analyst - Tier 1 in Harrisburg, PA - F2F interview - Onsite Work

Sarum LLC

Harrisburg, Pennsylvania, USA

Contract

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study Location: Harrisburg, PA Duration: 6+ Months This requisition has an hour-long in-person interview. Client would prefer candidates local to the Harrisburg, PA Area. Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks notice beforehand... The training c

Help Desk Analyst

TriosysIT Inc.

Harrisburg, Pennsylvania, USA

Third Party, Contract

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic pro

Drupal Developer / IT Specialist (Help Desk)

Totally Joined For Achieving Collaborative Techniques (tjfact), LLC

Washington, District of Columbia, USA

Full-time

About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. About the Position: TJFACT is seeking to hire an experienced and highly qualified Drupal Developer / IT Specialist (Help Desk) to join our NNCO (National Nano

IT Help Desk Representative

Fortinet

Frisco, Texas, USA

Full-time

Job Description The primary responsibilities include support of all of our clients' software/hardware and basic network connectivity issues. The IT Engineer must be able to communicate effectively with our clients to gather detailed information about their issues and resolve in an orderly fashion. In addition, this role will require to work closely and under supervision of Network Engineer to troubleshoot any network related issues. This role will also be responsible for monitoring all tickets

IT Help Desk Support

GDK Services

Orlando, Florida, USA

Contract

Role: IT Help Desk Support Location: Orlando, Florida, US > Client office: 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 Project Description: Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as neededFollow all escalation procedures according to service level agreement - Use remote control tool (Bomgar) to assist end users when neededProvide an accurate record of each call, in incident management tracking tool (Se

Help Desk Technician

TEKsystems c/o Allegis Group

Amarillo, Texas, USA

Full-time

Serve as a key resource for onboarding new hires, ensuring seamless setup and system access. Provide Level 2 technical support for end users, addressing complex issues related to the installation, configuration, and operation of assigned hardware and software products. Escalate unresolved issues to Level 3 support as appropriate. Skills Service desk Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job

Help Desk/Office Assistant

Atash Enterprises, LLC

Columbus, Ohio, USA

Contract

responsibilities: Focused, hands-on experience with the skills in the Job DescriptionRequired2Years Focused, hands-on experience with the skills in the Job DescriptionDesired4Years Ability to read, analyze, and interpret professional and technical references and procedures.Required Ability to write reports, business correspondence, and documentation for technical peers.Required Ability to effectively present information and respond to questions from groups of managers, clients, customers, an

Help Desk Analyst

eGrove Systems Corporation

Middletown, Connecticut, USA

Contract

Work Location: Middletown CT Long-term contract (12+ months) Required Minimum Work experience: 5 to 6 years Note: Candidates currently residing within a commutable distance to [Middletown, CT] are strongly preferred due to the on-site nature of the role. Relocation assistance is not available. This role requires candidates who are currently authorized to work in the U.S. without employer sponsorship. At this time, we are unable to consider candidates who require visa sponsorship or transfer. Job

Help Desk Analyst 3

Software Technology Inc

Columbus, Ohio, USA

Contract, Third Party

**Note: Need local to OH** Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services. Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications. Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging plat

Bilingual Helpdesk Support Technician

TEKsystems c/o Allegis Group

Miami, Florida, USA

Full-time

Must be proficient Portuguese and English Respond to customer issues via phone, email, chat, and within ticketing system.Maintain communication and status of trouble tickets submitted by clients from initial communications to continued follow-ups. Ability to communicate technical dataProvide documentation based on customer interaction within ticketing system.Contribute to a growing knowledge base.Deploy, Troubleshoot, repair, maintain, install, and manage desktop, laptop, and mobile computing d

Helpdesk Support Technician

TEKsystems c/o Allegis Group

Grand Rapids, Michigan, USA

Full-time

Must be proficient Portuguese and English **Fully remote** Respond to customer issues via phone, email, chat, and within ticketing system.Maintain communication and status of trouble tickets submitted by clients from initial communications to continued follow-ups. Ability to communicate technical dataProvide documentation based on customer interaction within ticketing system.Contribute to a growing knowledge base.Deploy, Troubleshoot, repair, maintain, install, and manage desktop, laptop, and mo

IT Helpdesk

Idexcel Inc.

San Jose, California, USA

Contract

Role : IT HelpdeskLocation : San Jose, CaliforniaDuration : 12 months Responsibilities:Installing and configuring hardware and software components to ensure usability.Rack and stacking Server, lifting up to 50lb weight.Troubleshooting hardware and software issues.Ensuring electrical safety standards are met.Repairing or replacing damaged hardware.Upgrading the entire system to enable compatible software on all computers.Install and configure systems which support infrastructure and/or R&D activi

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

IT Helpdesk Analyst

Strivector

Montecito, California, USA

Contract, Third Party

Strivector Corp is a National Recruiting and Staffing agency established in 2012 and headquartered in Austin, Texas. We are a preferred partner for several Fortune 500 companies nationwide. Strivector has been consistently rated a rare 4.6/5 on Google, Indeed and Glassdoor by our candidates, customers, employees and contractors.Elevate your professional journey with us. Strivector s premier client (a well-known market leader in their space) is hiring for the following full-time direct hire posit