Help Desk Jobs in Charlotte, NC

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Helpdesk Technician I

Stefanini

•

Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
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Posted 12 days ago | Updated 2 hours ago

Helpdesk Technician I

Stefanini

•

Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform
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Posted 21 days ago | Updated 2 hours ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

•

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 23 days ago | Updated 6 hours ago

EHR Helpdesk Analyst 2nd Shift

Sage Group

•

Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health
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Posted 34 days ago | Updated 1 day ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

•

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 33 days ago | Updated 6 hours ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

•

Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 49 days ago | Updated 1 day ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

•

Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi
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Posted 49 days ago | Updated 12 hours ago

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

•

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi
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Posted 49 days ago | Updated 10 hours ago

EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, Inc

•

Remote

Contract

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient
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Posted 50 days ago | Updated 12 hours ago

Support Analyst

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

Description Responsible for Messaging and Collaboration supported applications to include Outlook, Sharepoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus. Manages the integration of email with other systems such as mobile device and other unified communication technologies. - Administers the Messaging and Collaboration user accounts in the enterprise by creating user ids, effecting user name changes and moves, maintaining group lists, and removing termina
Posted 5 days ago | Updated 3 hours ago

Mobility Analyst

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

Description These resources will be supporting mobile device management (MDM) for iPhone and android devices for bank employees. These resources must be good with clients ** They will be working with employees and helping them to troubleshoot issues so they need to be comfortable and personable. If helpdesk can't solve problems it is escalated to this Level 2 Team. Remedy ticketing experience L2 support Skills Support, Mobile device, Troubleshooting hardware Top Skills Details Support,Mobile d
Posted 15 hours ago | Updated 3 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

•

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 6 hours ago

Technology Support Specialist- Charlotte

Apex Systems

•

Charlotte, North Carolina, USA

Full-time

Job#: 2077883 Job Description: Our great client in Charlotte, NC has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to . Specifically, you will be responsible for: Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated Managing proprietary software changes and the introduction of new and highly complex technologies Full desktop support including; diagnosing desktop and
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Posted 42 days ago | Updated 6 hours ago

Windows Engineer/Desktop Engineer

Judge Group, Inc.

•

Charlotte, North Carolina, USA

Contract

Location: Charlotte, NC Salary: Not Specified by Client Description: Job Title: Windows/Citrix Engineer Location: HYBRID - 1 day in Charlotte, NC or as needed Type: Permanent - $115K + (dependent on experience - there is flexibility) Job Summary: We are seeking a candidate with strong desktop OS (Windows) troubleshooting skills and in-depth knowledge of Citrix Workspace, Imprivata, 3rd party applications, and hardware. This role involves testing, diagnosing, and resolving software issues
Posted 60+ days ago | Updated 3 hours ago

ForgeRock Engineer

TEKsystems c/o Allegis Group

•

Fort Mill, South Carolina, USA

Full-time

Description We are seeking a Sr. Identity Engineer to join its Information Security department. The primary responsibility of this position is to develop, integrate, and deploy Identity & Access Management (IAM) solutions for geographically dispersed business units, personnel and customers. This position will help manage the suite of IAM products, and work on various new and ongoing development/enhancement and application onboarding projects. The role will work closely with application developer
Posted 5 days ago | Updated 3 hours ago

ForgeRock Engineer

TEKsystems c/o Allegis Group

•

Fort Mill, South Carolina, USA

Full-time

Description A large financial services company is seeking a Sr. Identity Engineer to join its Information Security department. The primary responsibility of this position is to develop, integrate, and deploy Identity & Access Management (IAM) solutions for geographically dispersed business units, personnel and customers. This position will help manage the suite of IAM products, and work on various new and ongoing development/enhancement and application onboarding projects. The role will work clo
Posted 5 days ago | Updated 3 hours ago

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 1 day ago | Updated 1 day ago

SAP Database Administrator - Herndon, VA (Remote)

XFORIA Inc

•

Remote

Contract

Role : SAP Database Administrator T4 Project location : Herndon, VA (Remote) - Travel may be required to VA once a quarter Job Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support.Monitor, collect statistical information, and provide reporting on capacity and system performance. Based on statistics, make recommendations t
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Posted 5 days ago | Updated 2 days ago

Application Support Administrator

Marsh & McLennan Companies

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Remote or White Plains, New York, USA

Full-time

Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee healt
Posted 5 days ago | Updated 6 hours ago

SAP FM Analyst

Sagatianz Inc

•

Remote

Contract

Required Skills: 10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, ma
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Posted 10 hours ago