Help Desk Jobs in Charlotte, NC

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L2 Help Desk Mobile Phones and Microsoft Intune

Randstad Digital

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Charlotte, North Carolina, USA

Full-time

job summary: #LI-VB1 Level 2 Help Desk Support with Apple and Android O/S Need to be able to interact with customers and provide exceptional technical services. Will interface with customers to troubleshoot and evaluate reported issues on specific devices and remediate directly on the device or from the backend infrastructure side. Need to have the ability to investigate and analyze systems logs both directly from the device and the backend infrastructure side, work with vendors to analyze an
Posted 15 days ago | Updated 1 hour ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with ServiceNow or other enterpris
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Posted 2 days ago | Updated 14 hours ago

Desktop Services Help Desk Representative I

ConsultNet, LLC

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Remote or Atlanta, Georgia, USA

Full-time

Desktop Services Help Desk Representative I 12-month contract to hire Remote in Atlanta, GA until office space is secured; then hybrid (onsite Tues-Thurs) Pay Range: $20.00 - $25.00per hr. We are looking for a Desktop Services Help Desk Representative who applies the understanding and knowledge of information systems products and services to assist internal users. This role follows an 11:00 AM - 8:00 PM EST shift. In addition, you'll be part of a rotating schedule to cover Saturday mornings (
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Posted 1 day ago | Updated 7 hours ago

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the An
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Posted 1 day ago

EHR Helpdesk Analyst 2nd Shift

HonorVet Technologies

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Remote

Contract

Title: EHR Helpdesk Analyst 2nd Shift Duration: 6+ months Location: Remote- US (Local to NC prefer) Shift Timing: 3 PM - 11:30 PM EST Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contribut
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Posted 2 days ago | Updated 1 day ago

Help Desk Analyst

Innosoul inc

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Remote or Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-0728) Remote/Local Epic/EHR Help Desk Analyst (12+) with Cerner, Allscripts, EpicCare, Ambulatory, Security, Inpatient, ASAP, HIPAA and HIM experience Location: Raleigh, NC (NCDHHS) Duration: 12 Months Skills:Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Ye
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Posted 2 days ago

Epic Help Desk

DevCare Solutions

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Remote

Contract, Third Party

Job Description Provides tiered support for the Epic EHR system across 13 behavioral health facilities, ensuring timely issue resolution, system reliability, and user satisfaction. Support is provided across three shifts: 2nd Shift: 3:00 PM 11:30 PMRoles: Helpdesk Analyst: Delivers frontline technical support, resolves incidents, and assists with user access, Epic workflows, and IT hardware/software issues.Key Responsibilities: Troubleshoot Epic and clinical application issues (access, workflows
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Posted 2 days ago

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

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Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization
Posted 6 days ago | Updated 7 hours ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 10 days ago | Updated 14 hours ago

Helpdesk Technician I

Stefanini

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Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
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Posted 13 days ago | Updated 3 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 7 hours ago

Help Desk Technician

Virginia Jobs

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Remote or Chesterfield, Virginia, USA

Full-time

Title: Help Desk Technician Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Nonexempt Hiring Range: $21.25 Full Time or Part Time: Part Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian
Posted 4 days ago | Updated 8 hours ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 17 days ago | Updated 8 hours ago

Help Desk Support Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 17 days ago | Updated 8 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 8 hours ago

Proton System Administrator

The Reynolds and Reynolds Company

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Charlotte, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 37 days ago | Updated 8 hours ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 60+ days ago | Updated 8 hours ago

Helpdesk Technician I

Stefanini

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Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform
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Posted 22 days ago | Updated 3 hours ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 24 days ago | Updated 8 hours ago

EHR Helpdesk Analyst 2nd Shift

Sage Group

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Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health
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Posted 35 days ago | Updated 2 days ago