Help Desk Jobs in Richfield, MN

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Help Desk Support

TEKsystems c/o Allegis Group

Hanover, Minnesota, USA

Full-time

Description: As a Help Desk Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. You will work with a Team including both Phone and Software communications and tracking

Help Desk Support

TEKsystems c/o Allegis Group

Hanover, Minnesota, USA

Full-time

Description: As a Help Desk Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. You will work with a Team including both Phone and Software communications and tracking

Help Desk Level 2

Ledgent Technology

Lake Elmo, Minnesota, USA

Contract

Our client is seeking a Help Desk II professional to serve as second-level support for internal end users and customers requiring technical help and troubleshooting. This is a contract-to-hire position. There will be 2 weeks of training in Woodbury, then the role will be remote for 4-6 months before moving to hybrid (2-3 days per week) in Lake Elmo, MN. Target pay is $25/hr. Candidates must be local to the Minneapolis-St. Paul, MN metro area. Responsibilities: Manage escalated calls, emails, and

Help Desk

Collabera LLC

Minneapolis, Minnesota, USA

Contract

What Will You Do? Respond quickly and effectively to escalated 3rd level technical issues in accordance with call center procedures Final escalation person. Must have technical expertise to effectively resolve technical issues to efficiently meet customer needs Audit records of daily data communication transactions, problems and remedial actions taken, or installation activities and follow-up accordingly with 3rd level support, as required Conduct 3rd level computer diagnostics to investigate pr

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk

Cyber Sphere LLC

Remote

Contract, Third Party

Job title: Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk Location: Remote - ESTcontract to hire HCM config engineer Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli

Corporate Help Desk

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce is currently seeking to hire on a Corporate Help Desk Associate. REQUIREMENTS: * Health insurance/Benefits experience, Payroll, Onboarding, Human Resources, Time Entry experience * Strong communication skills (verbal/written/interpersonal) * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote work experience (self-reg

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

IAM Analyst

Akkodis

Saint Paul, Minnesota, USA

Full-time

At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands. Akkodis is seeking a IAM Analyst/ Sr. Technology Services Analyst (A

Systems Engineer (XenApp)

TEKsystems c/o Allegis Group

Woodbury, Minnesota, USA

Full-time

Description: *Installation and configuration of Virtual Apps and Desktops, ADC (NetScaler), storefront, Profile Management and windows server management* Experience of current resource: Upgraded entire Citrix Infrastructure (new ESXI hosts + going from XenApp\XenDesktop 6.1 to 7.15) Created project plan, implemented upgrades, tested, and cutover successfully. Designed new SCCM environment (now MECM) to assist helpdesk with Windows 7 to Windows 10 migration as well as being useful for new PC setu

Systems Engineer

TEKsystems c/o Allegis Group

Woodbury, Minnesota, USA

Full-time

Top Skills' Details 1. Citrix - must be Subject Matter Expert as you will be the point of contact with XenApp servers, NetScaler, Virtual Desktops, Policies (should know how to do upgrades at a Sr. Level) 2. O365/Azure - they do not have servers yet but connections with 3rd parties and have a small presence. They are in the tail end of moving to O365 and will need assistance as the current resource has been the lead on the implementation. 3. Imaging - will be the go-to for setting up images for

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

System Administrator

AIMIC Inc.

Remote or Oregon City, Oregon, USA

Contract

Job Title: System Administrator Level 3 Client: State of Oregon Location: (Remote*) - (Onsite required monthly 2 times) 867 Hawthorne Ave SE, Salem, Oregon 97301 Pay Rate: $64/Hr. on W2, without benefits. Duration: 06 Months - (The length of this assignment is not to exceed 6 months) Work Schedule This position will have the opportunity for a hybrid (remote and in-office) work location schedule; in-office work will be predominately from Treasury s Salem office. The schedule will be approximatel

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

IT Security Administartor

Reasonn

Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili

Project Manager - OCM

Ekman Associates, Inc.

Remote or Menlo Park, California, USA

Full-time, Contract

Title: Project Manager Location: Remote Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: We are seeking a highly talented and motivated Project Manager to manage an onboarding and career program within the organization. This role will manage onboarding and a technical training program for IT Support Teams (IT Operations, IT Help Desk, Infrastructure) fo

Azure administration

Advent Global Solutions, Inc.

Remote

Contract

Position Title: Technical System Administrator Location : Remote JOB SUMMARY The purpose of this position is to fulfill technical administration, architecture, analysis, and maintenance of servers and software development environments. Position Responsibilities: Administer and monitor web sites, services, scheduled tasks, and general health of MS Windows VM servers and other Azure functions and applications.Administer and monitor Azure DevOps environment focused on repo and branch/pull request m

Full Stack Developer

Raas Infotek LLC

Remote

Contract

Position: Full Stack Developer Location: Remote (Princeton NJ) Experience: 9-12 Years Job Description " Jr-Mid Level Full Stack Developer-Core Java with Angular or React " We are currently seeking Full Stack Application Developer with exp. in Java, web, and database technologies. " As a full stack Java Application developer of the Business Systems Development team, you will participate in designing, developing and implementing exchange systems that directly support trading, help desk, survei