Help desk management Jobs in Chicago, IL

Refine Results
1 - 20 of 84 Jobs

Desktop Support Technician

Brooksource

•

Chicago, Illinois, USA

Contract

Deskside Support Technician Chicago, IL - 1 Day a week remote work optional after probationary period Public Trust Clearance eligible Duration: 6m Contract to Hire Pay:$30-$35/hr Job Summary Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance
Easy Apply
Posted 2 days ago

Help Desk Manager

VC5 Consulting

•

Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom
Easy Apply
Posted 11 days ago | Updated 2 days ago

Helpdesk Level 1

Microtek Staffing Services

•

Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
Easy Apply
Posted 25 days ago | Updated 16 days ago

Entry level Desktop support

Sunrise Systems, Inc.

•

Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
Easy Apply
Posted 31 days ago | Updated 25 days ago

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

•

Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised
Posted 43 days ago

IT Support

Ace Technologies, Inc.

•

Lemont, Illinois, USA

Contract

IT Support | End User Support Level I Phone and skype Lemont, IL Skills/ Must Haves: * 2+ years of professional work experience in tier I or II technical support role * Bachelor's Degree * strong communication skills * hands-on experience with Ticketing Systems (ServiceNow preferred) * experience working in UNIX/Linux environments * some working knowledge of scripting (they don't need to know how to script, but that is preferred) Location: * hybrid role -- first 90 days will be 100% ONSITE *
Easy Apply
Posted 1 day ago

End User Support

Solution Partners, Inc.

•

Lemont, Illinois, USA

Contract

We are looking for an end user support contractor to join our client s team. The contractor is expected to provide tier-1 technical support for customers with various questions and issues regarding user accounts, access and login to computer systems, and creating documentation to guide customers on how to efficiently use our IT service and computer resources. You will provide technical support for computer systems and users. For the first 90 days, you must work on-site in Lemont, Illinois 60439,
Easy Apply
Posted 3 days ago | Updated 1 day ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

•

Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
Easy Apply
Posted 15 days ago | Updated 9 hours ago

Managed Service Help Desk Technician - M

Next Step Systems

•

Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time
Easy Apply
Posted 19 days ago | Updated 2 days ago

Managed Service Support Engineer - M

Next Step Systems

•

Oak Brook, Illinois, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t
Easy Apply
Posted 19 days ago | Updated 2 days ago

Senior Network Engineer (Hybrid in Park Ridge IL) W2 only

Beedata

•

Park Ridge, Illinois, USA

Contract

Note: Implements and directs maintenance of complex multi-vendor environment local and wide area network infrastructure. Determines standards for implementation and configuration of software, hardware, and system capabilities. Acts as a second resource for problem determination. Job Description: Can perform all the functions of the Network Engineer. Coordinates and implements moderate to high risk network changes (switches, routers, and systems hardware) independently to mission critical func
Easy Apply
Posted 1 day ago

Help Desk Manager

Robert Half

•

Lincolnwood, Illinois, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Manager in Lincolnwood, Illinois. This role involves leading a dynamic team to ensure efficient operation of the service desk, improving customer experience, and maintaining standard operating procedures. The ideal candidate will possess a deep understanding of IT related issues and have a proactive approach to problem-solving. Responsibilities: Lead the development and implementation of strategies for continuous improvement of
Easy Apply
Posted 10 hours ago

Director of Service Delivery

Motion Recruitment Partners, LLC

•

Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll
Easy Apply
Posted 60+ days ago | Updated 9 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 22 days ago | Updated 1 day ago

Help Desk Analyst I

Robert Half

•

Glenview, Illinois, USA

Contract

Description If you want to work at a growing company, apply for Robert Half's Help Desk Analyst job, where you will support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Glenview, Illinois, the Help Desk Analyst opportunity is a long-term
Easy Apply
Posted 42 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Lake Bluff, Illinois, USA

Full-time

Description We are offering an opportunity for a Help Desk Analyst I in LAKE BLUFF, Illinois, United States. This role involves troubleshooting, diagnosing, and repairing office desktops, laptops, peripherals, networks, servers, and proprietary systems. You will be part of a team that ensures smooth running of our IT systems, providing support and resolving issues for our business users. Responsibilities: Troubleshoot, diagnose, and repair office desktops, laptops, peripherals, networks, server
Easy Apply
Posted 2 days ago | Updated 10 hours ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

•

Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
Easy Apply
Posted 9 days ago | Updated 2 days ago

Senior Program Manager, Data & Analytics

Keeper Security, Inc.

•

Chicago, Illinois, USA

Full-time

Keeper Security is hiring an experienced Senior Program Manager to lead our data and analytics discipline. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for data and analytics. About Keeper Keeper Security is
Posted 24 days ago

Creative Director

Keeper Security, Inc.

•

Chicago, Illinois, USA

Full-time

Keeper Security is hiring a trailblazing Creative Director to lead and execute the innovative vision of our brand. This is a hybrid position based out of our Chicago, IL global headquarters, located in Fulton Market. Periodic out-of-town travel will be required. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and serve a pivotal role in creating, planning, and delivering industry l
Posted 54 days ago | Updated 21 days ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
Easy Apply
Posted 10 days ago | Updated 1 day ago