Help desk management Jobs in Chicago, IL

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21 - 40 of 89 Jobs

Director of Service Delivery

Motion Recruitment Partners, LLC

•

Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll
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Posted 60+ days ago | Updated 4 hours ago

IT Infrastructure Engineer

Addus Homecare

•

Downers Grove, Illinois, USA

Full-time

>> We offer our team the best << Medical, Dental and Vision BenefitsContinued EducationPTO PlanRetirement PlanningLife InsuranceEmployee discounts Position Summary: This position is responsible for the maintenance and management of the core enterprise infrastructure at Addus. Work Schedule: Monday through Friday (10am to 7pm) 4 days in the Downers Grove, IL office, 1 day remote. Essential Duties: All aspects of WAN, LAN, Voice, and Virtualization technologies Maintain and support Windows Ser
Posted 3 days ago | Updated 4 hours ago

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: This team of 6 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and business
Posted 2 days ago | Updated 4 hours ago

Help Desk Analyst II

Robert Half

•

Itasca, Illinois, USA

Contract

Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical support to our team members. The ideal candidate will have extensive experience in handling Windows OS 10 Pro\11, Windows AD, DNS, DHCP, Azure, and O365 Admin. This role also requires the ability to work on MacBook\JAMF Pro, Linux OS, and Atlassian\Jira\Confluence. Responsibilities: Provide support for Windows OS 10 Pro\11, Windows AD, DNS,
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Posted 2 days ago | Updated 4 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

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Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
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Posted 11 days ago | Updated moments ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 8 days ago | Updated 22 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio
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Posted 37 days ago | Updated moments ago

IT Security Administartor

Reasonn

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Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili
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Posted 2 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 9 days ago

Service Desk Analyst ** 100% Remote for CA resident

Amerit Consulting

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Remote

Contract

Our client, a mutual benefit corporation headquartered in Oakland, providing health, dental, vision, Medicaid and Medicare healthcare service plans in California seeking an accomplished Service Desk Analyst. Note: THIS IS 100% REMOTE ROLE FOR CA RESIDENTS & ONLY W2 CANDIDATES. Candidate must be authorized to work in USA without requiring sponsorship Position: Service Desk Analyst (Job id 78318-1) Location: El Dorado Hills CA 95762 (100% REMOTE FOR CA RESIDENTS) Duration: 6 Months + Strong Pos
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Posted 22 hours ago | Updated 19 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 23 days ago | Updated 14 days ago

HYBRID- IT Support Technician Level I

Apex Systems

•

Lemont, Illinois, USA

Full-time

Job#: 2027550 Job Description: HYBRID- IT Support Technician Level 1 9AM- 5:30PM CST Candidates within a reasonable driving distance to Lemont, IL Monday-Friday The contractor is required to work a standard 40-hour week, 8 hours daily. The contractor schedule shall be Monday through Friday, 9:00 AM to 5:30 PM, excluding holidays. PLEASE NOTE: For the first 90 days, the contractor must work on-site at the client site in, Lemont, Illinois 60439, proceeding with an optional hybrid schedule. Apex S
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Posted 16 days ago | Updated 8 hours ago

Customer Technical Specialist I (Chicago)

Apex Systems

•

Chicago, Illinois, USA

Full-time

Job#: 2001110 Job Description: HYBRID CUSTOMER TECHNICAL SPECIALIST OPENING Role: Technical Support Specialist Location: Chicago, IL 100% Remote with onsite as needed at customer request Pay Rate: Competitive based on experience All interested and qualified candidates can please contact Schuyler Moose at Apex Systems Inc. has a need for a CUSTOMER TECHNICAL SPECIALIST to become part of our client's Health Solutions Management division, which focuses on Healthcare IT solutions for our Federal, S
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Posted 60+ days ago | Updated 8 hours ago

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

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Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is
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Posted 3 days ago | Updated 4 hours ago

Enterprise Support Specialist I

C F Industries

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Northbrook, Illinois, USA

Full-time

At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your
Posted 44 days ago | Updated 8 hours ago

Service Desk Analyst

Innosoul inc

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Remote

Contract, Third Party

Job ID: NC-735849 Remote Service Desk Analyst with helpdesk, software/hardware issue resolution, ServiceNow, Active Directory, CITRIX, PM, and Security experience Location: Raleigh, NC (NCDOT) Duration: 12+ Months ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candi
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Posted 8 days ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 37 days ago | Updated moments ago

Senior .NET Full Stack Tech Lead - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, Entity Framework ,Angular, Azure cloud services, Amazon Web Services (AWS), SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages and SSRS
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Posted 3 days ago

End User Support Lead

Robert Half

•

Remote or Jacksonville, Florida, USA

Full-time

Description We are in search of a skilled Help End User Support Specialist in Jacksonville, Florida. The role is centered on providing technical support to customers utilizing our software products. Key functions include troubleshooting software issues, instructing customers on software utilization, and assisting with software installation and configuration. This role is an exciting opportunity to join our support team. Responsibilities: Provide technical support to customers facing issues with
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Posted 16 hours ago | Updated 4 hours ago

Finance Business Systems Administrator (Unanet)

Kforce Technology Staffing

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Remote or Columbia, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Finance Business Systems Administrator (Unanet) in Columbia, MD. Duties Include: * Finance Business Systems Administrator will administer and maintain the Finance Platforms, including user setup (roles and access), permissions management, and system configurations * Configure and customize Unanet modules to align with business processes and requirements * Provide technical support to end-users, troubleshoot issues, and resolve system-relat
Posted 1 day ago | Updated moments ago