Help desk Jobs

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Help Desk

TEKsystems c/o Allegis Group

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Coppell, Texas, USA

Full-time

Description: The Service Desk Analyst has a very wide array of tasks, all surrounding inbound contacts. This role is responsible for supporting internal end users. The calls vary from Tier I to Tier II technical issues. This role will also involve responding to emails and chats. Preferred Experience: 3 months - 1 year of Help Desk or Call Center experience3 months - 1 year working with Help Desk ticketing tools, i.e. ServiceNow, RemedyExperience supporting end users Skills: Ability to troublesho
Posted 1 day ago | Updated 7 hours ago

Tier I Help Desk

KBR

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Sioux Falls, South Dakota, USA

Full-time

Title: Tier I Help Desk Belong. Connect. Grow. Around here, we define the future. But we at KBR we share one goal: to improve the world responsibly as a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. Core Role and Responsibilities: Provides first line (1st Tier) technical support to end users of IT equipment computer customers regarding account administration, distribution of software and documentation, system/network status, and problem entry via problem tra
Posted 5 days ago | Updated 7 hours ago

Help Desk Support Analyst

Motion Recruitment Partners, LLC

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San Antonio, Texas, USA

Full-time

Grow your career as a Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. Contract Du
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Posted 1 day ago | Updated 7 hours ago

Helpdesk Support Technician

TEKsystems c/o Allegis Group

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Glen Rock, New Jersey, USA

Full-time

Description: Entry Level Helpdesk Position. Looking for individuals eager to get into the IT field. - Will be working on administrative tasks. - There is a back log of E-Waste, the candidate will work with their E-Waste Vendor - Inventory Management, there is a ton of new equipment going to new sites. When they have their go-live, they want everything to be in order. - Will be handling equipment in storage and with field based employees. - Site build outs. They have 25 new site openings this y
Posted 1 day ago | Updated 7 hours ago

Tier 2 Helpdesk - Bi-Lingual

Software Guidance & Assistance

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San Antonio, Texas, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Tier 2 Helpdesk - Bi-Lingual for a CONTRACT assignment with one of our premier Financial Services clients in San Antonio, TX. Responsibilities: Coordinate with own team to fulfill requests. Work closely with other groups within the business and throughout Firm. Assist with providing core customer service support for targeted applications and system. Utilize Microsoft applications for creating and maintaining basic files. Require
Posted 1 day ago | Updated 9 hours ago

Helpdesk Support: I (Junior)-

Robert Half

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Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 8 hours ago

MAC/Windows Helpdesk Analyst

TEKsystems c/o Allegis Group

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Carrollton, Texas, USA

Full-time

Description: Client seeking a qualified IT help desk technician to assist users and partner offices with questions and problems concerning computer systems, hardware, and software. The technician will work with end users remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Objectives of this role: Prov
Posted 20 hours ago | Updated 7 hours ago

MAC/Windows Helpdesk Analyst

TEKsystems c/o Allegis Group

•

Carrollton, Texas, USA

Full-time

Description: Client seeking a qualified IT help desk technician to assist users and partner offices with questions and problems concerning computer systems, hardware, and software. The technician will work with end users remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Objectives of this role: Prov
Posted 20 hours ago | Updated 8 hours ago

Help Desk II

TEKsystems c/o Allegis Group

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Appleton, Wisconsin, USA

Full-time

There's currently a Help Desk 2 opportunity available in Appleton, WI. This will be a on-site position within Appleton, WI and will be within a small-midsize IT department. This will start as a 6 month contract with a strong possibility to hire after 6 months. Looking for someone with 3-5 years of experience related to the top 3 skills, and someone that wants to grow within an organization. Top Skills' Details -3-5 years experiences in the following skills: Assists all users (internal and exter
Posted 20 hours ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

•

Oklahoma City, Oklahoma, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in Oklahoma City, Oklahoma. This role involves providing essential technical assistance to end-users within our organization and troubleshooting basic IT issues. This is an onsite role and will involve direct interaction with various hardware and software systems. Responsibilities: Assist with basic user account management, including password resets and access requests for end-users. Troubleshoot and r
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Posted 1 day ago | Updated 8 hours ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering an opportunity for a Vulnerability and Device Remediation Specialist to join our team in a remote, contract-based role. As part of our Information Technology department, you will focus on fortifying our digital defenses by identifying and addressing vulnerabilities in our systems and networks. You will be the frontline in swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. This is a fully remote r
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Posted 8 hours ago

Help Desk Analyst II

Robert Half

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Dallas, Texas, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in the construction industry, based in Dallas, Texas. The role involves providing technical support, troubleshooting system issues, and assisting with hardware and software installations. Responsibilities: Assist with the maintenance of EO/IR systems and ensure their optimal performance. Provide technical assistance and support for incoming queries related to computer systems, software, and hardware. Maintain an in-de
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Posted 1 day ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

•

Ridgefield, Connecticut, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst in Ridgefield, Connecticut. This role will primarily entail providing support for client computer networks, troubleshooting technical issues, performing routine maintenance on PCs and peripherals, and supporting disaster recovery backup solutions. This position is a part of our telecom provider team and will be instrumental in maintaining our commitment to high-quality technical support and customer service. R
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Posted 8 hours ago

Help Desk Lead

Robert Half

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Wisconsin, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Lead for a growing IT team in Fox Valley, Wisconsin. The chosen candidate will be responsible for managing our Help Desk team, ensuring the smooth operation of our IT services, and providing exceptional support to our end users. This is a Lead By Example role and does not have any direct reports. Responsibilities: Streamline and manage our metrics data tool to ensure efficient operations Enhance our knowledge b
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Posted 1 day ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

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Woodbridge Township, New Jersey, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst in Woodbridge, New Jersey. This role is in the Finance & Loan industry and involves serving as a crucial point of contact for customers seeking technical assistance. You will be responsible for troubleshooting, documenting and resolving technical and business process related problems. Responsibilities: Serve as the first point of contact for customers seeking technical assistance via phone, email, or ticketing
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Posted 8 hours ago

Help Desk Analyst

Robert Half

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Midland, Texas, USA

Full-time

Description We are inviting applications for a strategic and detail-oriented Help Desk Analyst in the retail industry, based in Midland, Texas. The successful candidate will play a crucial role in managing IT projects, troubleshooting software and hardware issues, and supporting our mobile applications, among other responsibilities. Responsibilities: Receive, analyze, and respond to service requests via various channels such as phone line and email ticketing system. Troubleshoot software and ha
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Posted 1 day ago | Updated 8 hours ago

Help Desk Manager

Robert Half

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Baton Rouge, Louisiana, USA

Full-time

Description We are offering an exciting opportunity for a Service Desk Manager in Baton Rouge, LA. This role involves the oversight of both on-site and remote team members, with a focus on server and networking support in an enterprise environment. The successful candidate will be adept at using a range of software and systems, including Cloud Technologies, CRM, Database, EO/IR systems, Epic Software, and ServiceNow Platform. Responsibilities: Oversee the implementation of Electronic Medical Re
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Posted 1 day ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

•

Colorado Springs, Colorado, USA

Contract

Description We are in search of a proactive Help Desk Analyst to join our team, located in Colorado Springs, Colorado. As a Help Desk Analyst, you will be instrumental in providing technical support to internal users, managing Active Directory accounts, and maintaining hardware components. This role offers a short term contract employment opportunity. Responsibilities: Provide technical assistance and support for incoming queries related to computer systems, software, hardware, and network infr
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Posted 8 hours ago

Help Desk Manager

Robert Half

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Lincolnwood, Illinois, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Manager in Lincolnwood, Illinois. This role involves leading a dynamic team to ensure efficient operation of the service desk, improving customer experience, and maintaining standard operating procedures. The ideal candidate will possess a deep understanding of IT related issues and have a proactive approach to problem-solving. Responsibilities: Lead the development and implementation of strategies for continuous improvement of
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Posted 8 hours ago

Lead Help Desk / Deskside Support Engineer

CDW Amplified Services

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Athens, Wisconsin, USA

Contract

CDW is seeking a Lead Help Desk / Deskside Support Engineer for a contract opportunity in Athens, WI. Job Type: Starting with 6 weeks, and likely to extend Location: Athens, WI 54411 Pay Rate: $27-30/ hour (W2) Salary: Market This Lead Engineer will be the main point of contact for Help Desk Technicians for escalations. Technical Support: Provide frontline technical support to teachers, staff, and students for all technology-related issues. Troubleshoot hardware and software problems on computer
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Posted 1 day ago