Help desk jobs | Dice.com

Salt Lake City, Utah

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Today

Job#: 3045648 Job Description: Help Desk Location: Salt Lake City, Utah (Hybrid) Role Overview As a Level 1 Help Desk Technician, you will provide technical support to an internal retail team. The role involves using a ticketing system to manage and resolve customer tickets, ensuring a high level of customer satisfaction. This position offers an opportunity to join and grow within the organization. Key Responsibilities Utilize ServiceNow for ticket management and resolution tracking.Handle a

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Full-time

$21 - $21 per hour

Helpdesk Lead

Hybrid in Washington, District of Columbia

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Today

Job Title: Tier 2-Helpdesk Lead Location: Washington, DC (Onsite; telework only if government authorizes) Status: Full-time, Contract Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, VA, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serving business communities as a leading IT vendor providing innova

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Full-time

$90,000 - $100,000

Helpdesk Lead

Hybrid in Herndon, Virginia

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Today

Easy Apply

Full-time

$90,000 - $100,000

Helpdesk Manager

Hybrid in Washington, District of Columbia

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Today

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Full-time

$90,000 - $100,000

Helpdesk Analyst

Philadelphia, Pennsylvania

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9d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Third Party, Contract

Depends on Experience

IT Helpdesk - San Jose, CA - NEED ONLY LOCAL CANDIDATES

San Jose, California

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4d ago

Job Title: IT Help Desk Location: San Jose CA Duration: 6+ Months of Contract JOB REQUIREMENTS 4+ years of experience in computer networks and systems maintenance. A+, Linux+, or Cisco Certified Network Associate accreditation advantageous. Forman deployment experience Ansible experience RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support Asset Management experience Excellent written and verbal communication skills. Good interpersonal skills. Attention to d

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Contract

Depends on Experience

Helpdesk Support - 3rd Shift

Columbia, South Carolina

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Today

Hansen Talent Group is seeking a Helpdesk Support Technician to support after-hours operations for a large IT institute in the greater Columbia, SC area. The ideal candidate is able to work 5:30PM - 7AM EST and interested in growing and learning as an IT Professional within an enterprise setting. The Helpdesk Support Technician will be responsible for providing end-user support and monitoring system/network logs to identify any potential performance issues and support incident management effort

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Full-time, Third Party

Depends on Experience

Service Desk / Help desk

Hybrid in Raleigh, North Carolina

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2d ago

seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT s standard desktop applications to 10,000+ computer users. Provides an underst

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Contract, Third Party

Depends on Experience

Help Desk / User Outreach Analyst

Hybrid in Charlotte, North Carolina

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Yesterday

We are seeking a junior Help Desk / User Outreach Analyst to support enterprise-wide data cleanup initiatives within SMBC AD. This role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings (e.g., Ghost Drive access cleanups, sensitive data exposure such as passwords in plain text, how to delete files from OneDrive, Network drives, how to share/remediate MS s

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Contract

Depends on Experience

It Helpdesk Supervisor

McLean, Virginia

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Today

The Support Services Supervisor is responsible for the day-to-day supervision and coordination of customer support operations serving internal and external customers, including technology service desk functions. This role oversees staff performance, service quality, ticket and call management, escalations, training, and knowledge management to ensure timely and effective customer support. The position provides hands-on leadership to the support team, monitors service activity and performance, ad

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Full-time

Depends on Experience

Help Desk Analyst

Topeka, Kansas

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9d ago

Role Summary This position involves providing first-level technical support for end-users within an IT service environment. The role requires troubleshooting, resolving incidents, and managing service requests for internal employees, contractors, and interns. It offers an opportunity to work in a dynamic and fast-paced setting, supporting a broad range of hardware, software, and enterprise applications. The position is suitable for individuals with prior experience in help desk or desktop suppor

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Contract, Third Party

Depends on Experience

Helpdesk Specialist Master - 16+ Years Exp

Washington, District of Columbia

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2d ago

MUST be local to DC, MD, VA Helpdesk Specialist Master 802828 Washington, DC - Onsite Description: Provides first-line tech support for District employees, ensuring quick IT issue resolution and strong customer service. Maintains reliable access to technology, troubleshoots hardware and software, and escalates complex problems as needed Position Summary The Help Desk Technician provides firstline technical support to District government employees, ensuring timely resolution of IT issues and ex

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Contract

35 - 40

Help Desk Specialist

Carson City, Nevada

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7d ago

Benefits: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance. ROLE & RESPONSIBILITIES We are seeking a Help Desk Specialist for a state transportation agency which would be a great opportunity for someone with experience in IT support operations and technical troubleshooting looking to further their career in information technology services. Provide tier-one technic

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Contract

18 - 22

Help Desk Analyst

Philadelphia, Pennsylvania

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4d ago

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

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Contract

Depends on Experience

Help Desk Analyst

Quantico, Virginia

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Today

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

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Full-time

25 - 30

Help Desk Specialist

Washington, District of Columbia

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4d ago

The Help Desk Technician provides firstline technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports Districts mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Key Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, prin

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Contract

Depends on Experience

IT Helpdesk Specialist-Hardware

Houston, Texas

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5d ago

IT Support SpecialistPosition Type: Contract with potential for Contract-to-HireWork Arrangement: Onsite We are seeking an IT Support Specialist with strong technical aptitude and excellent customer service skills to provide hands-on support in an onsite environment. This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and supporting a variety of technology and mobile devices. The ideal candidate will have a solid general technology background, st

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Contract

Depends on Experience

Help Desk Analyst ~ Local to Ohio

Remote

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16d ago

Client Name: State of OHIO - DCY - Help Desk Analyst 1/ HDA1 (808942) Role: Help Desk Analyst Remote Interviews via Teams No New Submittals After: 08/12/2026 The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide childserving systems. This role helps providers and county staff navigate systems, resolve issues, ensure secure access, and support the implementation of program policies across multiple automated platforms. Core Responsibilities Provide Tier 1

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Third Party, Contract

Depends on Experience

Helpdesk

Manassas, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Customer Service, Microsoft Windows, Teamwork Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Helpdesk At GDIT, people are our differentiators. As a Help Desk Technician, you will help ensure t

Full-time

USD 70,550.00 - 95,450.00 per year

Help Desk Analyst 1

East Point, Kentucky

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Today

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! Job Title: Help Desk Analyst 1 Agency: Department of Revenue Job Requisition ID: JR Shift: Not Appli

Full-time

USD 49,920.00 per year