Help desk jobs | Dice.com

Quantico, Virginia

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Yesterday

Job Title: Intermediate Helpdesk Specialist Location: Quantico, VA (Onsite) Clearance: Active Top Secret clearance Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, VA, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serving business communities as a leading IT vendor providing innovative, quality, and

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Full-time

$70,000 - $85,000

Help desk

Harrisburg, Pennsylvania

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Today

The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work

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Third Party, Contract

Depends on Experience

Help Desk

Hybrid in Dimondale, Michigan

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10d ago

We are seeking a customer-focused IT Help Desk Specialist 1 to provide frontline IT and service administration support for the Michigan Public Safety Communications System (MPSCS) under the State of Michigan's Cybersecurity & Infrastructure Protection Services division. This role handles Tier 1 technical support, ticket management, incident diagnosis, and service request fulfillment for state employees, first responders, and partner public safety agencies. Client: State of Michigan DTMB / MPSC

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Contract, Third Party

Depends on Experience

Help Desk

Salt Lake City, Utah

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Today

Job#: 3045648 Job Description: Help Desk Location: Salt Lake City, Utah (Hybrid) Role Overview As a Level 1 Help Desk Technician, you will provide technical support to an internal retail team. The role involves using a ticketing system to manage and resolve customer tickets, ensuring a high level of customer satisfaction. This position offers an opportunity to join and grow within the organization. Key Responsibilities Utilize ServiceNow for ticket management and resolution tracking.Handle a

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Full-time

$21 - $21 per hour

Help Desk Analyst

Malvern, Pennsylvania

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Today

Location: Malvern, PA Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Help Desk Analyst: FULLY ONSITE - Monday to Friday Responsibilities Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches, and resolves the most complex technical problems. Being a Help Desk Support responds to telephone, email and online requests for technical support. Documents, tracks, an

Contract

USD 20.00 - 22.00 per hour

Helpdesk Analyst - Dimondale, MI

Hybrid in Dimondale, Michigan

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Yesterday

DTS is looking for HelpDesk Analyst for our direct client Position in Dimondale, MI Role description : Top Skills & Years of Experience: -2-3+ years of previous Tier 1 IT Helpdesk experience -2-3 + years of previous Service Administration experience -2-3+ years of IT Troubleshooting experience -Associates degree (IT Related) Required: 2-3+ years of previous Tier 1 IT Helpdesk experience2-3 + years of previous Service Administration experience2-3+ years of IT Troubleshooting experienceAssociate

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Contract

DoE

Helpdesk Analyst

Malvern, Pennsylvania

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Today

Location: Malvern, PA Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE - Monday to Friday Responsibilities Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues.Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support, responds to telephone, email and online requests for technical support.Documents, tracks, and mo

Contract

USD 20.00 - 23.00 per hour

Application Support Help Desk Analyst

Raleigh, North Carolina

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14d ago

Hi, I am Looking for Application Support Help Desk Analyst for my client. Skill: Experience and knowledge of browser-based applications. Experience researching, analyzing and interpreting automated system problems. Experience working in an Application Support-based (not hardware) help desk environment. Working knowledge of social services and Child Welfare program. Broad knowledge of the PATH NC application and functionality. Experience in phone-based Customer Service focused roles, being

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Contract

Up to $22

Helpdesk Analyst

Philadelphia, Pennsylvania

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4d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia, PANote: 2 rounds of interviews; 1 will be online, and the second interview will be in person.Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk application.Experience using Genesys Cloud contact center and customer experience platform.Strong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skills

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Contract, Third Party

Depends on Experience

Help Desk Consultant

Summerville, South Carolina

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2d ago

Hello, I hope you're doing well. Im Abhay from Inceptra solutions llc. I came across your profile and felt it could be a good match for a current opportunity were working on. Help Desk Consultant (2 Openings) Location: Onsite role in Summerville, SC Start Date:October 1, 2026 Rate: $25/Hour on c2c and 1099 Contract Duration:Through January 15, 2027, with potential for extension or conversion to full-time employment Schedule:Six days per week; see shifts below Responsibilities Provide onsite he

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Contract

Depends on Experience

Bilingual Help Desk Technician

Houston, Texas

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7d ago

Role: Bilingual Help Desk Technician Location: Remote Duration:Contract (3-month trial with opportunity to extend term) Shift:6pm 3 am Arizona Time Work Requirements: Job Description: The technician will deliver remote user support services and work with the ServiceNow ticketing system creating and addressing tickets. The technician will answer technical support calls, work/prioritize tickets accordingly, and collaborate with users and other staff to resolve issues. This position requires stron

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Contract

$20 - $25

Help Desk / CSR / Customer Service / Call Centre / Customer Support / Client Support / Customer Care / Customer Experience / Service Desk / Consumer Support

Plano, Texas

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Yesterday

Role: Customer Service Experience Location: Plano, TX (On-site) Job Type: Full-Time / Permanent Job Work Schedule: 40 hours per week, Monday - Sunday Shift Window: 6:00 AM 12:00 AM CST Job Details : Handle customer support via phone, email, and chat Troubleshoot issues and perform root-cause analysis Improve processes, reduce repetitive work, and identify automation opportunities Work with CRM, Zendesk, order management, and other tools Collaborate with Product, Engineering, and Operations An

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Full-time

40,000 - 80,000

MSP Helpdesk Manager

Houston, Texas

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4d ago

Position Overview We are seeking an experienced MSP Helpdesk Manager to lead our Houston-based technical support team. This role is responsible for overseeing daily helpdesk operations, managing a multi-tiered support staff (Level 1 through Level 3), ensuring SLA compliance, and driving continuous improvement in service delivery for our managed services clients. The ideal candidate brings deep technical expertise, strong leadership skills, and a proven track record of managing escalations, inclu

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Full-time, Third Party

Depends on Experience

Urgent Role: Help Desk Analyst-Video Support: London, Ohio.

London, Ohio

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25d ago

Title/Role: Urgent Role: Help Desk Analyst 2-Video Support/ HD2 Work Location:Onsite JD: Job will be in person working in London, Ohio. equipment supplied Video Support Specialist Education: Preferred Education:4-year college degree Years of Relevant Experience:2 years Key Skills: Process and schedule for videoconference requestsand manage otherissues via telephone and email.Last year we scheduled over 12,000 conferences. Utilize Microsoft O365 Assist with day-to-day managem

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Third Party, Contract

Depends on Experience

Help Desk / IT Support / Customer Service / Service Support Analyst

Hybrid in Raleigh, North Carolina

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9d ago

09/17/2026 Position:NCDHHS - Service Support Analyst- Mid Level Location: 1915 Health Services Way Raleigh, NC Hybrid Duration: 12 Months Job Description: CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of PATH NC issues. Complete Description: Overview Application/Production Support role for the Child Welfare/PATH NC application. Provides assistance to external customers

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Third Party, Contract

$20 - $22

Service Desk-Helpdesk

Phoenix, Arizona

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Today

Location: Phoenix, AZ Salary: $18.00 USD Hourly - $22.00 USD Hourly Description: Title: Service Desk-Helpdesk Location: Downtown, Phoenix Onsite: Yes, 5 Days Can go full time: yes Rate: 18-22/hr Contact: Brian Merin; ; The Role: Our client is seeking a Service Desk Technician to join their IT Support team. This is an excellent opportunity for someone who enjoys helping people, solving technical issues, and delivering exceptional customer service. The ideal candidate can confidently support

Full-time

USD 18.00 - 22.00 per hour

Helpdesk Support - 3rd Shift

Columbia, South Carolina

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14d ago

Hansen Talent Group is seeking a Helpdesk Support Technician to support after-hours operations for a large IT institute in the greater Columbia, SC area. The ideal candidate is able to work 5:30PM - 7AM EST and interested in growing and learning as an IT Professional within an enterprise setting. The Helpdesk Support Technician will be responsible for providing end-user support and monitoring system/network logs to identify any potential performance issues and support incident management effort

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Full-time, Third Party

Depends on Experience

Help Desk Technician

Nashville, Tennessee

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14d ago

Title: Help Desk Technician Location: Nashville, TN Duration: 6 Months Onsite Metro ITS is looking for a Help Desk Technician to join our 24x7x365 Tier 1 Help Desk team. The Help Desk is the first point of contact for Metro Nashville employees who need technical assistance. We support customers by phone, email, and service portal. The technician will troubleshoot, resolve, document, and escalate technical issues and service requests. The work can range from simple password and account issues to

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Quantico, Virginia

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8d ago

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

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Full-time

25 - 30

IT Helpdesk Specialist-Hardware

Houston, Texas

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3d ago

IT Support SpecialistPosition Type: Contract with potential for Contract-to-HireWork Arrangement: Onsite We are seeking an IT Support Specialist with strong technical aptitude and excellent customer service skills to provide hands-on support in an onsite environment. This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and supporting a variety of technology and mobile devices. The ideal candidate will have a solid general technology background, st

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Contract

Depends on Experience