Help desk Jobs

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Help Desk Technician

TEKsystems c/o Allegis Group

•

Lowell, Arkansas, USA

Full-time

Description Requirements: Capture data from projects including check-in/out times, time on site, and validating work completion documentation. Provide troubleshooting support to field techs via phone, bridge calls, and emails. Implement, change, and create processes for different project needs when they arise. Working with technicians in the field to troubleshoot cabling/network issues. Configure and program hardware remotely. Ability to execute and or create programs and scripts. Remotely confi
Posted 1 day ago | Updated 10 hours ago

IT Helpdesk Support Technician (2nd Shift)

TEKsystems c/o Allegis Group

•

Ann Arbor, Michigan, USA

Full-time

Shift / Schedule / Hours: Working Hours: 3:00pm - 12:00am Tuesday - Saturday Training hours: 9am-6pm Monday - Friday for 2-3 weeks before working shift starts Work Environment: 4 days onsite (Ann Arbor, MI) / 1 remote. One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and c
Posted 10 hours ago

Help Desk Support - ONSITE

Chandra Technologies, Inc.

•

Des Moines, Iowa, USA

Contract

Job Description: Corp to Corp Resumes are accepted. The Iowa Department of Health and Human Services ( Customer ) seeks support for users of the Behavioral Health Reporting System (IBHRS). Daily support of HHS BHRS help desk needs. The Candidate will Timely handle requests for assistance for both State employees and citizens that are received via phone, email, employee self-service, the citizen portal, or walk-in. Create and resolve service request tickets for issues the service desk can res
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Posted 15 days ago

Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 2 days ago | Updated 10 hours ago

Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 4 days ago | Updated 10 hours ago

Help Desk Technician

TEKsystems c/o Allegis Group

•

Huntsville, Alabama, USA

Full-time

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware and software
Posted 2 days ago | Updated 10 hours ago

Help Desk Support -Behavioral Health Reporting System

Symbioun Technologies, Inc

•

Des Moines, Iowa, USA

Contract, Third Party

Role Description The Candidate will Timely handle requests for assistance that are received via phone, email, employee self-service, portal, or walk-in. Create and resolve service request tickets for issues the service desk can resolve. For issues that cannot be solved at the service desk, create a service request ticket and assign to the appropriate higher-level team. Required Experience: Ability to provide excellent customer servicePrevious experience with the BHRS Help Desk, supporting inte
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Posted 11 days ago

Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

St. Cloud, Minnesota, USA

Full-time

There's currently a couple Helpdesk Support Technician positions with a large client in St. Cloud, MN. Looking for individuals with previous configuration and help desk support experience. Ideally these individuals would have 1+ years of experience, but open to all tenure of experience. This will be 100% onsite in St. Cloud, MN and will be a 6 month contract to hire. Feel free to apply if you're interested in learning more. Top Skills' Details Strong communication skills, especially over the ph
Posted 6 days ago | Updated 10 hours ago

Help Desk Analyst

Kollasoft Inc.

•

Phoenix, Arizona, USA

Contract

100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system. This includes -providing customer service support, including answering calls, determining the scope of a customer s problem, initiating and/or maintaining problem tickets and Incident Reports (IRs) using an on-line incident management system, and intermediate troubleshooting and resolution/escalation; Further details can be shared later.
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Posted 1 day ago

Help Desk Support Technician

New Millennium Consulting

•

Boston, Massachusetts, USA

Contract

One of our clients in Boston, MA, is urgently looking for Help Desk Support Technician. Hourly Rates: $28 - $30 per hour (W2) Duration: Long-term Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripheralsHands-on experience with imaging and configuring laptops and desktopsExpertise in providing support to O365 including Active DirectorySupport for the Imaging devices (print/scan/copy/fax) that inclu
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Posted 9 days ago

IT Helpdesk Technician (Bilingual Japanese)

Cloud Destinations LLC

•

Houston, Texas, USA

Contract

Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1-2 years of experience working for a Japanese company in US is required.Will perform day-to-day support for PC and mobile-related problems including support for Tokyo executives, executive assistants, and Japanese managers.Required skill / experience: Must have Helpdesk support / troubleshooting, ability to troubleshoot and resolve desktop, laptop, tablet, mobile devices, printers, monitors, and connectivity issues.Will
Easy Apply
Posted 9 days ago

Help Desk

Maverick Technology Partners

•

Boston, Massachusetts, USA

Contract

Contract Job ONSITE in Boston, Waltham, and Cambridge; consultant will travel between locations.NO C2C - Must be able to work without sponsorshipDuration: 3 months ONSITE Start Date: ASAP IT helpdesk technician, 2+ years experienceAbility to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston)Great communications and ability to work with our client users and customer VIP executives at their office locationsImaging to a workstation - For MS, it would be Intune and
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Posted 44 days ago | Updated 23 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Manakin, Virginia, USA

Full-time

Our client is hiring a Helpdesk Technician to work a hybrid schedule. The candidate needs to live within a 1 hour drive of Richmond or Plano office. This role will interact with internal customers by assisting with their questions about any of our supported software, hardware, and computing platforms. Also, will provide one-on-one support to customers at all levels of technical and non-technical skill sets with minimum supervision and without the use of scripted responses. Job Duties: -Perform
Posted 3 days ago | Updated 10 hours ago

Help Desk Tier 1

Robert Half

•

Akron, Ohio, USA

Full-time

Description We are offering an exciting opportunity for a IT Field Tech role in Columbus, OH. As a key member of our team, you will be the first point of contact for customer inquiries and support requests, as well as maintaining accurate records of customer interactions. The primary industries you will be working in include Android Development, Cisco Technologies, Citrix Technologies, and more. Responsibilities: Serve as the first point of contact for customers seeking technical assistance over
Easy Apply
Posted 9 days ago | Updated 10 hours ago

Help Desk Technician

TEKsystems c/o Allegis Group

•

Lowell, Arkansas, USA

Full-time

Description Requirements: Capture data from projects including check-in/out times, time on site, and validating work completion documentation. Provide troubleshooting support to field techs via phone, bridge calls, and emails. Implement, change, and create processes for different project needs when they arise. Working with technicians in the field to troubleshoot cabling/network issues. Configure and program hardware remotely. Ability to execute and or create programs and scripts. Remotely confi
Posted 2 days ago | Updated 10 hours ago

Bilingual Helpdesk Technician (Japanese and English)

NTT DATA Americas, Inc

•

Houston, Texas, USA

Contract

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT Data's client is currently seeking a Bilingual Helpdesk Technician to join their team in Houston (US-TX), United States (US). Job Description Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1+years of experience working for a Japanese company in US is required. Will p
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Posted 7 days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

•

Livingston, California, USA

Full-time

Description We are seeking a Help Desk Analyst I to join our team in the manufacturing sector, located in Livingston, California. This role provides a contract to permanent employment opportunity where you will act as the first point of contact for IT-related inquiries and challenges. Responsibilities: Provide first-level IT support, addressing basic technical issues and inquiries. Effectively escalate complex technical issues to tier 2 or 3 support. Ensure prompt and effective communication wit
Easy Apply
Posted 3 days ago | Updated 10 hours ago

IT Support / IT Help Desk Hybrid Reston VA

Global Applications Solutions

•

Reston, Virginia, USA

Contract

Hello, Title IT Support Reston, VA Minimum 4yrs experience should be there Description: Support agents will manage MyServices tickets and Sentinus situations to resolution in a 24/7/365 environment using the knowledge articles and best practices. Support agents will also respond to requests and assist on the implementation of changes and tasks using guided instructions to perform the tasks. Daily efforts will include performing scheduled actions or responding to automated alerts to maintain an
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Posted 1 day ago

Helpdesk Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 4 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

Waycross, Georgia, USA

Full-time

Description Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you Responsibi
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Posted 8 days ago | Updated 10 hours ago