Help desk Jobs

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Help Desk Specialist Tier 3

CompQsoft,Inc .

Portsmouth, New Hampshire, USA

Full-time

CompQsoft is seeking a Help Desk Specialist Tier 3 to join our team of qualified, diverse individuals at Portsmouth, NH for the Navy program. Job Description: Provide advanced Help Desk and operational support of IT systems. Support includes monitoring, incident response, maintenance, patching and compliance on the NIPRNet as well as all ATO compliance and RMF requirements. Systems include all current approved Red Hat, and Windows OS s, utilizing physical and virtual environments. This type of s

Help Desk Support Technician

TEKsystems c/o Allegis Group

Olathe, Kansas, USA

Full-time

Description: Client is looking for a help desk support technician to add to their service desk. The help desk technician is the first line of support for the service desk and is responsible for first call resolution and appropriate escalation of tickets that can not be resolved at the help desk level. Ideal candidates will need to have experience with diagnosing, trouble-shooting and documenting issues related to password resets, software & hardware, Active Directory and MS Office 365. Since the

Help Desk - Onsite - Madison, Wisconsin.

Prime Solutions, Inc.

Madison, Wisconsin, USA

Contract

Onsite - Madison, Wisconsin 53703 Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aid the end user.Requ

Mid-level Help Desk Support Technician

Chenega MIOS

Washington, District of Columbia, USA

Full-time

Req ID: 30967 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak

Help Desk Support

Randstad Digital

Pennsylvania, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications

3rd Shift Help Desk Data Control Technician

Colony Brands, Inc.

Monroe, Wisconsin, USA

Full-time

$descr Qualifications What It Takes: Knowledge and experience in Microsoft operating systems Knowledge and experience in Mac operating systems a plus Knowledge and experience in Microsoft Office products. Knowledge and experience in Adobe Suite of products a plus Familiarity with Microsoft Active Directory, Office 365, Azure AD Basic understanding of network principles and theory Scripting skills for Windows and Linux technologies. Experience with PowerShell tools and reporting. Excellent interp

Help Desk Support

Randstad Digital

Scottsdale, Arizona, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications

Help Desk and Operations (Need local to TX)

Conquest Consulting

Austin, Texas, USA

Contract

Job Title: Help Desk and Operations/Instructor Trainer Location : Austin TX (Hybrid)Wed and ThurDuration : 12+ Months possibility to extend On site work: Wed and ThurRemote work: Mon, Tues and Fri Minimum Requirements:5 Minimum 5 to 8 years of experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc. Preferred Skills:(Optional)8 Years of expereince in Develop curriculum and lead trainin

Help Desk Customer Service Rep

TEKsystems c/o Allegis Group

St. Louis, Missouri, USA

Full-time

Description: We are looking for a Customer Service Representative to support our Federal Program Agency (FPA) customers and supplier customers who use the Internet to access several Treasury applications. As our Customer Service Representative, you will report to a manager and assist users with troubleshooting issues that are preventing them from accessing the site and obtaining expected results. The Representative will also provide support for granting access to the applications once the requir

Help Desk Support

Blue Ocean Ventures

Columbus, Ohio, USA

Contract

Role: Help Desk Support Location: Columbus, OH (Day 1 onsite) Need Only Local Job/Skill requirement: Experience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.

Help Desk Support

Berrysoft Consulting

Buffalo, New York, USA

Contract

Office of Mental Health- 30 Months 737 Delaware Avenue Suite 200 Buffalo NY 3 out of 5 days throughout the Buffalo - Rochester area travel is required Remote or telecommute is allowed. Day to day: Consultant will work on equipment installation, relocation and removal. The consultant will be working on VOIP phones, WAPS, and data communications equipment for supporting the NYS Office of Mental Health (OMH). Consultant will participate in the planning and execution of all phases of project inclu

Help Desk Specialist

Ledgent Technology

Irvine, California, USA

Contract

Medical Device client is seeking a Help Desk Specialist for a 6+ month contract in Irvine, CA! Location - Irvine, CA Max Pay - $30.21 Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. The role requires: -ServiceNow Ticketing experience -Work in a break/fix

IT Helpdesk Support / Desktop Support

Talent Group

Madison, Wisconsin, USA

Contract

Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aid the end user.Requires at least 3 years of experience in the field.Familiar with a variety of the field's concepts, practices, and procedures.Relies on extensive experience and jud

Senior Help Desk

Talent Group

Madison, Wisconsin, USA

Contract

Job Role: Senior Help Desk Location: Madison, Wisconsin (Onsite or Hybrid or Remote): Hybrid (2 day onsite & 3 days remote) (Relocation Allowed or Relocation not Allowed): Relocation not Allowed Contract Duration: 6+ months with possible extension. Top Skills & Years of Experience: (minimum 2-3 years) Windows 11Microsoft O365InTuneApple and Android mobile phone support Nice to Have: CherwellScripting and automationMicrosoft Teams/inTune Lead a team of contract support personnel specializing i

Help Desk Technician

TEKsystems c/o Allegis Group

Poway, California, USA

Full-time

Technical Support Responsibilities: Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary pa

Help Desk Technician

TEKsystems c/o Allegis Group

Poway, California, USA

Full-time

Technical Support Responsibilities: Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary pa

Help Desk Support

Xylo Technologies, Inc.

Madison, Wisconsin, USA

Contract

Client: State of WisconsinJob Title: Help Desk Support Due: 4/30/2024 at 4:00 PM CST.Duration: Until 6/30/24 with possibility of extensionInterview Process: one Teams interview, two max. Video and Audio on.Onsite or Remote: Must be WI resident or willing to relocate at candidate's expense. Candidates will be required to be onsite 50% of the time. Rotating week on-site, week remote. On boarding will be on-site 2-3 weeks depending on experience.Additional details: Candidates must be able to lift c

Help Desk Support

TEKsystems c/o Allegis Group

Poway, California, USA

Full-time

Technical Support Responsibilities: Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary pa

Help Desk Manager

VC5 Consulting

Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom

Help Desk Support

Information Resource Group, Inc.

Madison, Wisconsin, USA

Third Party, Contract

Role: Help Desk Support Location: Madison, WI Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aid the