Help Desk Analyst II Jobs in 60007

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Help Desk Analyst I

Robert Half

•

Lake Bluff, Illinois, USA

Full-time

Description We are offering an opportunity for a Help Desk Analyst I in LAKE BLUFF, Illinois, United States. This role involves troubleshooting, diagnosing, and repairing office desktops, laptops, peripherals, networks, servers, and proprietary systems. You will be part of a team that ensures smooth running of our IT systems, providing support and resolving issues for our business users. Responsibilities: Troubleshoot, diagnose, and repair office desktops, laptops, peripherals, networks, server
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Posted 1 day ago | Updated 9 hours ago

Tier II Cyber Incident Response Analyst

SAIC

•

Hines, Illinois, USA

Full-time

Job ID: 2405649 Location: HINES, IL, US Date Posted: 2024-04-18 Category: Cyber Subcategory: Cybersecurity Ops Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description Overview: We are seeking a motivated, career and customer oriented Cyber Incident Response (CIR) Tier II Analyst interested in joining our Cyber Security Operations Center (CSOC) team in support of the
Posted 14 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Glenview, Illinois, USA

Contract

Description If you want to work at a growing company, apply for Robert Half's Help Desk Analyst job, where you will support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Glenview, Illinois, the Help Desk Analyst opportunity is a long-term
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Posted 41 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 15 days ago | Updated 9 hours ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 51 days ago | Updated 17 days ago

Information Security Analyst II

Precision System Design Inc.

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Remote or Cleveland, Ohio, USA

Contract

Our direct, F100 client is looking for an Information Security Analyst to join their organization in a long-term contract position. This role is open to remote candidates within the US (position will generally follow EST hours)! In this role, you will assist with administering, supporting, and reporting on information security systems and supporting the development of security controls to protect information from unauthorized modification or loss. Primarily, this will include assisting in Info
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Posted 8 days ago | Updated 1 hour ago

Cyber Security Analyst II

Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r
Posted 4 days ago | Updated 10 hours ago

Application Analyst II - Great Opportunity (Remote)

GAVS Technologies

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Remote

Full-time

Required: Strong management skills to collaborate across teams for effective solutionsExcellent communication and interpersonal skillsLeader within ITS department as well as exceptional team playerLeadership of multiple projects at a timeAssists and educates users at all levelsMentors new team members as assignedEnlists subject matter experts from other departmental areas to ensure appropriate integration of systemsWorks collaboratively within teams and with internal and external customers and v
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Posted 3 days ago

Epic Optime Analyst II

GAVS Technologies

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Remote

Full-time

LONG 80 is seeking to hire an Epic Application Analyst - OPTIME this role is fully remote! Proficient in diagnosing and identifying resolution for Epic functional and workflow issues, then presenting issue and recommended solution to the vendor for implementation.Providing support to end-users through telephone triage and ticket management.Capable of conducting preliminary triage and basic troubleshooting beyond their certified area of expertise.Working closely with ITS team members to ensure th
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Posted 3 days ago

Epic Clindoc Analyst II - Great opportunity!!

GAVS Technologies

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Remote

Full-time

Remote role supporting a Large Healthcare Facility in the New England area Key points for this role: Proficient in diagnosing and identifying resolution for Epic functional and workflow issues, then presenting issue and recommended solution to the vendor for implementation.Providing support to end-users through telephone triage and ticket management.Capable of conducting preliminary triage and basic troubleshooting beyond their certified area of expertise.Working closely with ITS team members t
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Posted 3 days ago | Updated 15 hours ago

Data and Reporting Analyst II - Remote

Prime Therapeutics, LLC

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Remote or Washington, District of Columbia, USA

Full-time

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Data and Reporting Analyst II - Remote Job Description Summary Provides data collection, data management, data analysis and reporting, and decision management tool design and development. Responsible for interfacing with IT to ensure utilization and effective use of IT sponsored tools. Provide basic pro
Posted 10 days ago | Updated 9 hours ago

Incident Response Analyst II

The DigiTrust Group

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Remote

Full-time

The DigiTrust Group is revolutionizing cyber security and we're looking for an Incident Response Analyst II to join our growing team. We re hackers at heart and we re on a mission to defend global organizations against information security threats. As an Incident Response Analyst II, your efforts will prevent the capabilities of nation-state and organized crime threat actors targeting global organizations. You ll drive fast and effective incident identification, response and remediation utilizin
Posted 14 days ago | Updated 10 days ago

Helpdesk Level 1

Microtek Staffing Services

•

Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 24 days ago | Updated 15 days ago

IT Support

Ace Technologies, Inc.

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Lemont, Illinois, USA

Contract

IT Support | End User Support Level I Phone and skype Lemont, IL Skills/ Must Haves: * 2+ years of professional work experience in tier I or II technical support role * Bachelor's Degree * strong communication skills * hands-on experience with Ticketing Systems (ServiceNow preferred) * experience working in UNIX/Linux environments * some working knowledge of scripting (they don't need to know how to script, but that is preferred) Location: * hybrid role -- first 90 days will be 100% ONSITE *
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Posted 15 hours ago

Entry level Desktop support

Sunrise Systems, Inc.

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Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
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Posted 30 days ago | Updated 24 days ago

End User Support

Solution Partners, Inc.

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Lemont, Illinois, USA

Contract

We are looking for an end user support contractor to join our client s team. The contractor is expected to provide tier-1 technical support for customers with various questions and issues regarding user accounts, access and login to computer systems, and creating documentation to guide customers on how to efficiently use our IT service and computer resources. You will provide technical support for computer systems and users. For the first 90 days, you must work on-site in Lemont, Illinois 60439,
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Posted 2 days ago | Updated 19 hours ago

Managed Service Help Desk Technician - M

Next Step Systems

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Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time
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Posted 17 days ago | Updated 1 day ago

Help Desk Manager

VC5 Consulting

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Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom
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Posted 10 days ago | Updated 1 day ago

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

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Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised
Posted 42 days ago