Helpdesk Administrator Jobs in Charlotte, NC

Refine Results
1 - 20 of 67 Jobs

IT Support Technician

TEKsystems c/o Allegis Group

Fort Mill, South Carolina, USA

Full-time

Description: Our client is seeking a IT Support Technician. As an IT Support Technician, you will provide direct technical support to end users via phone, email, walk-up and web on all IT based systems, including but not limited to :Wynne Rental-man, AS/400 system, Email, PC Network systems, Microsoft Office products, Printing, Scanning, Faxing, basic computer hardware systems, and web systems. DUTIES & RESPONSIBILITIES - Provides support to end users on a variety of issues. Identifies, researc

IT Support Technician

TEKsystems c/o Allegis Group

Fort Mill, South Carolina, USA

Full-time

Description: - Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support. - Documents, tracks and monitors the problem to ensure a timely resolution- they use Service Now - Provide as 2nd level (Tier II) support to other helpdesk technicians. - Relies on experience and judgment to plan and accomplish goals. - Performs a variety of complicated tasks. - Self-motiva

Systems Operations Manager/Production Support Manager

Acruex Inc.

Charlotte, North Carolina, USA

Contract, Third Party

Hi There, We have urgent opening with our direct client Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week Duration : 08+ months Note North Carolina Candidat's only Must have skills Dynatrace Splunk AWS Help Desk Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior

CEE Decision Architect

Wells Fargo

Charlotte, North Carolina, USA

Full-time

Wells Fargo is seeking a CEE Decision Architect (Lead Digital Product Manager) to join Consumer Lending team. Learn more about the career areas and lines of business at wellsfargojobs.com . In this role, you will: Be responsible for the implementation, development, and support of omni-channel decisioning solutions that meet our business's requirements.Create the decisioning architecture (Decision Logic/Strategy Logic) which integrates seamlessly with our complex technical stacks and provide tec

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Sr HR Functional Consultant

Spectrum

Charlotte, North Carolina, USA

Full-time

When working through a challenge, are you analytical, thoughtful, and calm? Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? If you value building relationships with credibility and confidentiality, our team would love to meet you. Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet , TV, mobile, and voice. Our team plays the integral

IT support Specialist

Inabia Software & Consulting Inc.

Remote

Full-time

REQUIRED/EXPECTED: Bachelor s degree or equivalent work experience installing, supporting, and troubleshooting hardware peripherals and providing desktop support required.Excellent communication and interpersonal skills required.Background must demonstrate the ability to take ownership in troubleshooting and solving Client System related issues.Must demonstrate the ability to operate effectively within a complex, dynamic environment. Demonstrate the ability to perform testing, implementation, an

IT Operational / READINESS COORDINATOR

TalTeam

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other

Technical Writer

Advent Global Solutions, Inc.

Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin

Service Desk Analyst

Innosoul inc

Remote

Contract, Third Party

Job ID: NC-735849 Remote Service Desk Analyst with helpdesk, software/hardware issue resolution, ServiceNow, Active Directory, CITRIX, PM, and Security experience Location: Raleigh, NC (NCDOT) Duration: 12+ Months ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candi

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is

Senior .NET Developer - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, and Entity Framework, SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages and SSRS reports. This position will be responsible for helpi

Senior .NET Full Stack Tech Lead - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, Entity Framework ,Angular, Azure cloud services, Amazon Web Services (AWS), SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages and SSRS

Client Services Support Specialist

Kforce Technology Staffing

Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst for our client based in Appleton, Wisconsin, this role involves providing support to end users, coordinating with the internal team, escalating technical issues, and prioritizing customer service. Responsibilities: Provide phone support to end users, focusing on Level 1 technical issues Collaborate with the internal team to ensure smooth resolution of technical concerns Escalate tickets or customer conc

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b

Senior Software Engineer, Privileged Access Management

Keeper Security, Inc.

Remote or El Dorado Hills, California, USA

Full-time

Keeper Security is hiring an experienced Senior Software Engineer to drive the development of our Privileged Access Management solution. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area! Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for taking our Privileged Ac