Helpdesk Analyst Jobs

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Help Desk Analyst II

Robert Half

•

Acton, Massachusetts, USA

Full-time

Description Help Desk Analyst II IT Helpdesk & General Support Provide technical support to end users, diagnosing and troubleshooting hardware/software issues. Guide users on software applications, network access, and security best practices. Assist with employee onboarding and offboarding, including setup and configuration of new devices, accounts, and security protocols. Assist in the maintenance of the asset management system, ensuring up-to-date tracking of IT assets and services. Perform
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Posted 28 days ago | Updated 6 hours ago

Help Desk Analyst

Kollasoft Inc.

•

Phoenix, Arizona, USA

Contract

100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system. This includes -providing customer service support, including answering calls, determining the scope of a customer s problem, initiating and/or maintaining problem tickets and Incident Reports (IRs) using an on-line incident management system, and intermediate troubleshooting and resolution/escalation; Further details can be shared later.
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Posted 15 days ago

Help Desk Analyst I

Robert Half

•

Richmond, Virginia, USA

Full-time

Description We are a company in the insurance industry, based in Richmond, Virginia, and we're seeking a Help Desk Analyst I to become a part of our team. In this role, you'll be providing essential support to end users on a variety of technical issues and problems related to hardware, software, and peripherals. This role offers a contract to permanent employment opportunity. Responsibilities: Serve as the main point of contact for end users, both at our facilities and those working remotely, o
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Posted 28 days ago | Updated 6 hours ago

Help Desk Analyst/ Trainer

Soni Resources Group

•

New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 14 days ago | Updated 6 hours ago

IT Help Desk Analyst

Innova Solutions, Inc

•

Scottsdale, Arizona, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Scottsdale, Chandler, AZ (Hybrid Onsite position) Position: Help Desk Consultant Location: Scottsdale, Chandler, AZ Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assis
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Posted 29 days ago | Updated 23 days ago

Desktop Support Engineer/Help Desk Analyst

Balin Technologies LLC

•

Franklin, Tennessee, USA

Full-time

Position: Desktop Support Engineer Location: Franklin, TN(Onsite) Qualifications Working knowledge of Windows 103-5+ years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc.Strong troubleshooting skills Install, configure, and troubleshoot laptops, PC's, and MAC's.Mobile device support experience is a plusStrong communications, troubleshooting and team playing skillsAbility to work in a fast-paced and dynamic environmentService-Now knowledg
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Posted 14 days ago | Updated 2 days ago

Help Desk Analyst I

Robert Half

•

Houston, Texas, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst I in the Energy/Natural Resources industry, based in Houston, Texas. As a Help Desk Analyst I, you will be responsible for providing remote support in a call center environment, handling customer tickets, and maintaining comprehensive documentation. Responsibilities: Provide remote support to customers, addressing and resolving inquiries efficiently Maintain an organized tracking system for all custom
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Posted 9 days ago | Updated 6 hours ago

Help Desk Analyst

Apex Systems

•

Greensboro, North Carolina, USA

Full-time

Job#: 2068550 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 10-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: Respond to customer inquiries via
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Posted 36 days ago | Updated 9 hours ago

Direct Client: Help Desk Analyst @ Dauphin County, PA - Onsite - Only Locals

KSN Technologies, Inc.

•

Dauphin, Pennsylvania, USA

Contract

Help Desk Analyst Dauphin County, PA - Onsite - Only Locals One Year Contract This is a Onsite position - NO REMOTE Option available. We are looking for candidates who can work on our W2. Candidates with previous state/govt client experience is preferred. Do not resubmit candidates from previously released req #s 36, 27, 20 & 757937. This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120). There is metered, o
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Posted 11 days ago | Updated 5 hours ago

Help Desk Analyst I

Robert Half

•

Houston, Texas, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our team in Houston, Texas. In this long-term contract role, you will play a critical part in supporting Windows 11 migrations and ensuring seamless IT operations. This is an excellent opportunity for a motivated individual with expertise in Windows environments and hands-on experience with Autopilot. Responsibilities: Assist with the migration and deployment of Windows 11 systems across the organization. Configure and manage
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Posted 6 days ago | Updated 6 hours ago

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enter
Posted 56 days ago | Updated 1 day ago

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterp
Posted 57 days ago | Updated moments ago

Help Desk Analyst

Rivi Consulting Group

•

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 5 hours ago

Help Desk Analyst

Trigyn Technologies, Inc.

•

Philadelphia, Pennsylvania, USA

Contract, Third Party

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;
Posted 60+ days ago | Updated moments ago

Helpdesk Analyst - Detroit, MI

Digital Technology Solutions

•

Detroit, Michigan, USA

Contract

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Microsoft
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Posted 51 days ago | Updated 21 hours ago

Help Desk Analyst II

Robert Half

•

Washington, District of Columbia, USA

Contract

Description We are seeking a Help Desk Analyst II for a contract employment opportunity in the information technology department based in Washington, District of Columbia. The primary role is to provide comprehensive support and maintenance, including printer/copiers, equipment maintenance and service, storage room maintenance, desk setups, and A/V support. Responsibilities: Deliver a high standard of customer service while supporting office staff in a dynamic environment. Handle the setup and
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Posted 23 days ago | Updated 6 hours ago

Help Desk Analyst

Robert Half

•

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura
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Posted 1 day ago | Updated 6 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long per
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Posted 12 days ago | Updated 6 hours ago

Help Desk Analyst (JR)

CACI International, Inc.

•

Arlington, Virginia, USA

Full-time

Help Desk Analyst (JR) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * CACI is seeking a Technical Support who will be making a significant impact to the Army by developing and integrating the Integrated Personnel and Pay System-Army (IPPS-A), the Army's future Web-based Human Resources (HR) solution across all Army Components. Designed to alle
Posted 25 days ago | Updated 18 days ago

Help Desk Analyst On site 5 days a week

Liberty Personnel, Inc

•

Haverford, Pennsylvania, USA

Full-time

Help Desk Analyst ( Contract role) Join a forward-thinking company that values innovation and professional growth. We offer a dynamic work environment that combines the benefits of remote flexibility with on-site collaboration. By joining our team, you'll gain access to diverse projects, a supportive network, and opportunities to enhance your technical expertise. **Key Responsibilities:** - **Incident Handling:** Provide end-user support via phone, email, or face-to-face interaction, prioritizin
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Posted 16 days ago | Updated 14 hours ago