Helpdesk Analyst jobs

Columbus, Ohio

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Today

THIS ROLE IS NOT AVAILABLE FOR C2C, THIRD PARTY VENDORS or VISA SPONSORSHIP The Help Desk Lead oversees the daily operations of the IT Help Desk to ensure end users receive effective and timely technical assistance with exceptional customer service. This position plays a critical role in managing help desk workflows, monitoring ticket activity, maintaining support documentation, and coordinating with internal technology teams. While this position currently has no direct reports, it serves as a

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Full-time

$80000

Helpdesk Support

Hybrid in Indianapolis, Indiana

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20d ago

Avancies are seeking a Helpdesk Analyst to provide advanced technical support in a fast-paced, high-pressure environment. The ideal candidate will have strong hands-on experience supporting PCs, mobile devices, operating systems, and LAN environments, with a strong focus on customer experience and first-contact resolution. Primary Duties & Responsibilities Provide customer support to users by responding to inquiries, requests, and issues through phone, email, and service request systems.Listen a

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Contract

Depends on Experience

Help Desk Technician - DAYS - TS/SI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Care, Help Desk Support, IT Help Desk Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: DAYS - 0600 - 1400 DAYS: Mon-Fri Advance how our customers op

Full-time

USD 25.63 - 32.20 per hour

IT Helpdesk

Lauderhill, Florida

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10d ago

Title: IT Helpdesk Location: Boca/Fort Lauderdale, FL Duration: 6+ months Compensation: $25.00 30.00/hr Work Requirements: , Holders or Authorized to Work in the U.S. IT Helpdesk Required Qualifications:Minimum 3+ years of IT experience.Technical troubleshooting expertise, both onsite and remote for end-usersExperience with a ticketing systemsPreferred platforms : JIRAExperience with security and network devices, including:Fortinet FirewallsCisco Access PointsNetwork ExperienceWifiEthernet Pr

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Contract

$30

Help Desk Technician - TS/SCI W/ POLY

Annapolis, Maryland

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Care, Help Desk Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN II Advance how our customers operate while you advance your career. Join GDIT

Full-time

USD 22.26 - 29.90 per hour

Help Desk Manager

Hybrid in Alexandria, Virginia

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18d ago

Location: Hybrid Alexandria, VA Years Experience: 12+ years of experience Education: Bachelors Degree in Information Technology Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Help Desk Management experience required. Proficient in ServiceNow and provide continual service improvement support by improving existi

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Full-time

Depends on Experience

Entry Level Helpdesk Support

Houston, Texas

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6d ago

Job Description We are seeking a motivated and customer-focused Entry-Level Help Desk Support professional to provide first-level technical assistance to end users. The role involves troubleshooting hardware, software, and network issues, logging incidents, and ensuring timely resolution of IT-related problems. Key Responsibilities Helpdesk to assist with Windows upgrades Provide first-level technical support via phone, email, or ticketing system Troubleshoot basic hardware, software, printer,

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Contract

Help Desk Specialist / IT Support Technician- Bilingual- Spanish / English

Miami, Florida

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4d ago

Job Title: Help Desk Specialist / IT Support Technician Location: Miami, FL Onsite, NO REMOTE Duration: 6-12 months extendable Job Description: We are looking for a Help Desk Specialist Bilingual - English & Spanish to provide technical support and assistance to employees or customers. The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues. Salesforce knowledge will be a big plus. Key

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Contract, Third Party

Depends on Experience

Help Desk Technician

Columbus, Ohio

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12d ago

Job Title: Help Desk Technician Posting Information: Worksite Address: Columbus, Ohio Required Work Model: On-sitePosition Description: Help Desk TechnicianAM: Stacy Walker The Help Desk technician assists in a variety of duties to help assure that all SOS staff have operational laptops, peripherals, and access to required software and network files.The position is on-site, no remote, 8:00 a.m.-5:00 p.m. ESSENTIAL DUTIES AND RESPONSIBILITIES Under the general direction of the Service Desk Manag

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Contract

$20 - $22

IT Helpdesk

Miami, Florida

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10d ago

Title: IT Helpdesk Location: Miami, FL Duration: 6+ months contract to hire Compensation: $20.00 - 26.00/hour Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. IT Helpdesk Required Qualifications: Minimum 3+ years of IT experience. Technical troubleshooting expertise, both onsite and remote for end-users Experience with a ticketing systems Preferred platforms: JIRA Experience with security and network devices, including: Fortinet Firewalls Cisco Access Points Network

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Contract

Depends on Experience

Helpdesk Support

Wichita, Kansas

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6d ago

Job Summary: The Helpdesk Support Specialist is responsible for deploying, maintaining, and supporting Windows-based workstations, related hardware, and software for faculty, staff, and administrative personnel. This role ensures reliable desktop computing through troubleshooting, system configuration, hardware management, and collaboration with vendors and internal IT teams. Key Responsibilities: As a Support Specialist, you will: Deploy, configure, and maintain Windows workstations and rela

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Contract

Help Desk Tier II

Falls Church, Virginia

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14d ago

Help Desk Tier II Falls Church, VA Pay From: $60,000 per year MUST: Experienced Tier II Help Desk professional Active DoD Secret or Level 3 Public Trust 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies

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Full-time

60000 - 65000

Help Desk

Lake Forest, California

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Today

We are hiring a Corporate IT Support Specialist to start immediately in Lake Forest, CA for a reputable nationwide Retail Company. This is a 100% on site position in Lake Forest, CA. Monday to Friday 8 AM to 5 PM with occasional OT Looking for someone with 1 to 3 years of Corporate IT support experience in Active Directory, Authentication, VPN, Office 365, Printers, need to know how to connect into PCs remotely and support, troubleshoot connectivity issues, Okta experience is a huge plus Hourl

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Contract

$28.00 - $31.25 per hour

IT Help Desk Technician

Columbus, Ohio

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5d ago

Location: Columbus, OH Work Arrangement: 100% On-site (8:00 a.m. 5:00 p.m.) Employment Type: Contract Shift: EST Interview Mode: Phone and In-Person Core Responsibilities Technical Support: Serve as the primary contact for internal and external customers via phone, email, and in-person visits. Troubleshooting: Resolve basic to intermediate technical issues, including VPN/wireless network connections, email, printing, and O365 queries. Incident Management: Record and track all events and resoluti

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Contract, Third Party

Junior helpdesk - Secret clearance required

Hybrid in Randolph Air Force Base, Texas

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12d ago

Help Desk Specialist II Location: JBSA Randolph-TX-78150- Fully remote. You will go to the work location only for meetings. Long-term contract. FTE/W2 or 1099 assignment Salary: Up to $52,000 plus benefits Educational Level: Associate Degree in Management of Information Systems/Technology or similar degree. Years of Experience: Three years minimum Knowledge, Skills, and Abilities (KSAs): Experience responding to and diagnosing problems through discussion with users.Ensures a timely process throu

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Contract

$50,000 - $52,000

Help Desk Specialist

Washington, District of Columbia

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11d ago

Role Description: Overview: As a Microsoft Help Desk Specialist, you will play a crucial role in managing the end user support experience for customers utilizing the Task Management Tool (TMT) application. Your responsibilities will include developing and refining standard operating procedures for multiple ticketing systems, identifying areas for improvement in Help Desk operations, and analyzing performance metrics to ensure efficient support services. You will serve as a Tier 1 and 2 Agent, e

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Contract

30 - 35

Help Desk Technician

Knoxville, Tennessee

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4d ago

Knoxville, TN | Helpdesk Technician | Full-time We are actively recruiting a Helpdesk Technician for our client in Knoxville, TN. This is a 6-month contract-to-hire opportunity that will require onsite work daily in Knoxville. This is an excellent opportunity for an IT professional eager to grow into cybersecurity with hands-on exposure to advanced security tools and practices. Must have 1 2 years of helpdesk or technical support experience and strong communication skills. Due to client request,

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Contract

Depends on Experience

Help Desk (Only Harrisburg PA Local candidates)

Harrisburg, Pennsylvania

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7d ago

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. 1+ years' previous IT Service Desk and/or Call Center experience required Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware and systems Above average communication

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Full-time

Depends on Experience

Help Desk Associate (Tier 1)

Hybrid in Indianapolis, Indiana

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4d ago

Our client, located in Indianapolis, IN is looking to hire a Help Desk Associate (Tier 1) as a permanent full-time employee. This is a Hybrid position. I have attached below a detailed job description for your review. If you have the required experience and interest, please email me a current resume, along with your responses to the following questions: How much experience do you have as a Help Desk Associate (Tier 1)? How much experience do you have with Hardware Setups? How much experienc

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Full-time

$40,000 - $45,000

Help Desk Technician

New York, New York

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3d ago

Title: Help Desk Technician Location: New York, NY Position Type: Contract Compensation Pay Range:$24.50-$35.00 Per Hr Job Description: Join our team in New York City as a Help Desk Technician on a contract basis. This role involves being the primary point of contact for technical issues, both remotely and on-site. You''ll troubleshoot hardware, software, and network problems, while working with generic technologies. Professionalism and strong communication skills are essential. Key Responsi

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Contract

Depends on Experience

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Helpdesk Analyst jobs