Helpdesk Analyst Jobs

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Help Desk Analyst I

Robert Half

Remote or Reading, Pennsylvania, USA

Contract

Description We are in search of a Help Desk Analyst I based in Reading, Pennsylvania. As part of our team, you will be providing technical assistance to our system users, answering inquiries, resolving computer problems, and maintaining daily records of data communication transactions. This role is an integral part of our system integration efforts and will involve answering phones and working through a ticket queue. Responsibilities: Answer user inquiries regarding computer software or hardwar

Help Desk Analyst I

Robert Half

Remote or Reading, Pennsylvania, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst I in Reading, Pennsylvania. This role is a critical component of our team, primarily focusing on providing technical assistance to computer system users. You will be responsible for answering user inquiries, resolving computer problems, and maintaining records of daily data communication transactions. This role is a part of a new team dedicated to system integration, which involves a blend of Level 1

Help Desk Analyst I

Robert Half

Remote or Reading, Pennsylvania, USA

Contract

Description We are in the process of expanding our team and are looking for an experienced Help Desk Analyst I. The role will be based in Reading, Pennsylvania, and will involve providing technical assistance to computer system users. This includes answering user inquiries, resolving computer problems, and maintaining records of data communication transactions. Responsibilities: Respond to user inquiries regarding computer software or hardware operation to resolve problems of varying complexity

Help Desk Analyst II

Robert Half

Andover, Connecticut, USA

Full-time

Description We are in search of a diligent Help Desk Analyst II to join our team in the Managed Services industry, based in ANDOVER, Connecticut. This role offers a contract to permanent employment opportunity and primarily involves providing exceptional customer service, problem-solving, and maintaining strong interpersonal communications. You will be responsible for supporting software and technologies, and you will have the opportunity to collaborate with users and vendors effectively. Respo

Help Desk Analyst II

Robert Half

Groton, Connecticut, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst II to join our team in Old Mystic, Connecticut. This role involves providing level 2 support for both educational staff and less experienced technical staff, coordinating inventory, maintenance, and repair of computer hardware, networks, and software, and escalating issues promptly for resolution when necessary. Responsibilities: Provide level 2 support to both educational staff and less experienced

Help Desk Analyst I

Robert Half

Fort Myers, Florida, USA

Full-time

Description We are offering an opportunity to join our team in the Financial Services industry located in Fort Myers, Florida, 33912, United States. The role is that of a Help Desk Analyst I, where you will be responsible for managing and resolving various IT-related issues. This position offers a contract to hire employment opportunity. Responsibilities: Manage and resolve IT-related issues efficiently, ensuring minimal disruption to business operations. Provide technical assistance for EO/IR

Lead Helpdesk Analyst

Activesoft, Inc.

New York, New York, USA

Contract

Looking for :- Lead Helpdesk Analyst Location :- Hybrid- 2 days on-site in New York, NY. KEY RESPONSIBILITIES: Respond to and diagnose Level 1/Level 2 Technical Issues via phone, desk-side support, or remote-control technology.Provide executive office support and assure excellent customer service and timely closing of trouble tickets in the ticketing system (Fresh service).Conduct problem identification, research, isolation, resolution, and follow-up to ensure problem resolution and customer sa

Help Desk Analyst ONSITE Salem, OR

Paramount Software Solutions, Inc

Salem, Oregon, USA

Full-time, Part-time, Third Party, Contract

Title: Help Desk Analyst I Location: Onsite - Salem, Oregon 97301 Duration: 12 Months Description: The primary purpose of this position is to provide internal service desk support services. This includes the provisioning, setup, configuration, and continued administration and support of end-user technology such as desktop computers, laptops, mobile phones, peripherals, and software. This position is a customer service role, meaning that frequent user interaction is required to troubleshoot pro

Help Desk Analyst

Robert Half

Phoenix, Arizona, USA

Contract

Description We are in search of a diligent Help Desk Analyst to join us in Phoenix, Arizona. This job function involves the management of a badging system, asset management, mobile management, and the utilization of excel for 20-25 hours per week, all in a project-based role. Responsibilities: Manage and maintain a badging system for an extensive number of employees Oversee asset management to ensure all resources are accounted for and utilized effectively Handle mobile management, ensuring all

Help Desk Analyst

TEKsystems c/o Allegis Group

Oklahoma City, Oklahoma, USA

Full-time

Description: Summary: Provide technical assistance to computer system users. Specialists are responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. The technical skills include knowledge of electronic equipment and computer software. Skills o Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required) o Basic ability to work independently and manage one's time (Re

Help Desk Analyst III

Robert Half

Manchester, New Hampshire, USA

Contract

Description We are inviting applications for a Help Desk Analyst role in Manchester, New Hampshire. In this role, you will be part of our in-house IT team, providing high-quality customer service and technical support to our clients. You will be responsible for desktop support, handling software, AV equipment, telephony matters, and other IT-related tasks. Responsibilities: Monitor and respond effectively to requests received through the IT helpdesk Deliver high-quality customer service for al

Help Desk Analyst

Robert Half

Kansas City, Missouri, USA

Contract

Description We are seeking a motivated and enthusiastic Entry-Level Help Desk Technician to join our clients IT team in Kansas City, MO. The ideal candidate will have a passion for technology, a willingness to learn, and a strong desire to provide excellent customer service. As a Help Desk Technician, you will be the first point of contact for users experiencing technical issues and will provide support to ensure smooth and efficient operations. Key Responsibilities: Provide First-Line Support:

Overnight Help Desk Analyst

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Overnight Help Desk Analyst The candidate will be responsible for providing technical assistance and support for the Firm's internal customers related to Firm computer systems, hardware, software, mobile devices, and remote access. The company is located in the DC Metro Area, and this position will remain 100% remote. The hours for this position are Friday-Sunday, 10:00 p.m.-11:30 a.m. Eastern Time. What You Will Be Doing: Provide technical assistance and support for incoming inquiries related t

Help Desk Analyst

Robert Half

Bloomington, Minnesota, USA

Contract

Description I am seeking a proactive and organized IT Dispatcher to come in and help while someone is out on leave. This would be a temporary remote role. As an IT Dispatcher, you will play a crucial role in managing incoming IT support tickets, prioritizing tasks, and distributing assignments to the technical support team. This role you will not be problem solving or troubleshooting. This position requires excellent communication skills, strong organizational abilities, and a keen attention to

Help Desk Analyst I

Robert Half

Remote or Reading, Pennsylvania, USA

Contract

Description We are in search of a Help Desk Analyst I, to be based in Reading, Pennsylvania. The successful candidate will be part of a team that provides technical assistance to computer system users. The role involves a combination of Level 1 and Level 2 support tasks, including resolving computer problems for clients via telephone or from a remote location. This position offers a short term contract employment opportunity. Responsibilities: Provide technical assistance to computer system use

Help Desk Analyst

Robert Half

Chanhassen, Minnesota, USA

Contract

Description We are looking for a Help Desk Analyst to join our team. This role involves assisting field technicians, facilitating communication for the deployment team, and guaranteeing the effective completion of projects at the site. Tasks to be carried out: Aid in supporting new projects including budget preparation, identifying specific requirements, creating troubleshooting guides, and orienting new Support Desk staff members Precisely log incident tickets with pertinent descriptions, cla

Tier 2 Customer Support (Help Desk) Analyst- Secret Clearance

Enterprise Horizon Consulting Group

Yorktown, Virginia, USA

Contract

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migr

Help Desk Analyst

Robert Half

Wenatchee, Washington, USA

Full-time

Description An MSP client of ours based in Wenatchee, WA is looking for a Help Desk Technician that ideally has previous MSP experience or has supported multiple end users with multiple locations. Their preference is someone local to Wenatchee/Leavenworth/Chelan/Cashmere/Moses Lake. They are open to having this position become remote after a 90-day on-site probationary period but you must be located in WA and able to make a strong case for having success working remotely in the past and being ex

Help Desk Analyst

Robert Half

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for

Help Desk Analyst II

Robert Half

Hudson, Ohio, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst II to join our team, based in Hudson, Ohio. This role involves advanced level diagnostics and analytics of failed store systems hardware that has been escalated by first and second level support teams. It is a hybrid role that requires work from the office 3 days a week and the flexibility to work from home 2 days a week. Responsibilities: Provide third level diagnostics and analytics for failed stor