Helpdesk Analyst Jobs in Iowa

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Help Desk analyst::should have government experience::Need locals to PA

InfoPeople Corp

Remote

Contract

Need locals to PA CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS Effectively and efficiently provide helpdesk supportAbility to quickly learn and become proficient with using a new computer systemUse complex technical training material and manuals to diagnose citizen and end-user issuesUse distance communication methods including conference call and webinar toolsDevelop specific goals and plans to prioritize, organize, and accomplish workEstablish short-term and long-term objectives and specify t

Help Desk Analyst

Resourcesoft, Inc.

Remote

Contract, Third Party

Requirements : 5 or more years of experience as Help Desk Analyst. Proficiency in Microsoft Office Suite (Excel, Access, Word, PowerPoint). Experience with distance support tools like conference calls and webinars. Experience in government or public health environments. Experience in documenting technical issues and resolutions. Experience with scheduling tools, timesheet platforms (PeopleFluent, SharePoint). Excellent written and verbal communication skills. Responsibilities: Provide helpdesk s

Help Desk Analyst - Local to PA

Morph Enterprise LLC

Remote

Contract

Help Desk Analyst Harrisburg, PA Remote Position PA local only OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during this assignment. Generally, the contr

Help Desk Analyst - HDA3 A4 SC3

Open IT Labs LLC

Remote

Contract, Third Party

REMOTE - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PA & WORK ONSITE AS NEEDED JD: Title: Help Desk Analyst - HDA3 A4 SC3 . Job# 764021 Client: State of PA, Harrisburg, PA Rate: $25/hour on C2C or $18/hour on W2 OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The con

Help Desk Analyst

TriosysIT Inc.

Remote or Harrisburg, Pennsylvania, USA

Contract, Third Party

OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during this assignment. Generally, the contractor will perform the following tasks: Provide PIERS Public Por

Help Desk Analyst

Sunrise Systems, Inc.

Remote

Contract

Job Title: Help Desk Coordinator Job ID: 25-08201 Location: Remote Duration: 4 Months Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for trainin

Help Desk Analyst

TriosysIT Inc.

Remote or Harrisburg, Pennsylvania, USA

Contract, Third Party

OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during this assignment. Generally, the contractor will perform the following tasks: Provide PIERS Public Por

Help Desk Analyst

Vector Consulting, Inc

Remote

Contract

Our government client is looking for an experienced Help Desk Analyst on a remote 6+ months renewable contract role inHarrisburg, PA. Position- Help Desk Analyst W2 RATE $22/HR Job Overview: Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and email Provide PIERS helpdesk support by responding to inquiries from end-users via phone and email Monitor and escalate PIERS system issues to supervisor and PIERS team Identify PIERS Public Portal website

Help Desk Analyst

Robert Half

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Software support/helpdesk Must be Local to NJ

Zenosys

Remote

Contract

Hello, Zenosys is looking for Software support Help Desk Analyst (763997) client Trenton, NJ If you are available and interested in the below opportunity, please send me updated resume. Thanks Job Title Software support Help Desk Analyst (763997) Location- Trenton, NJ (Hybrid) Duration 12+ Months Contracts Highly Chance to Extend If you are interested, please provide the following details along with the updated resume to speed up the interview process. Full Legal Name as mentioned in Drivers

Field Help Desk

MW Partners LLC

Remote or Glendale, California, USA

Full-time

Job Details Job Title: Field Help DeskJob Location: Southern LA/Northern OC area/Western SBClient: General Network CorporationJob Type: Full TimeSalary: 75000/year - Incentive basedField Work Details San Bernardino, to Los Angeles, and Orange County.On average 30% of time will be spent in the field at Client sites.Remote for work outside of the field requirements.The initial Onboard Training that will be held in the Glendale Office Company Overview: GenCare, a division of General Networks Corpo

OPS Help Desk Student Assistant

University of Florida

Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Main Campus (Gainesville, FL), Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, a

ISP Support Technician

TEKsystems c/o Allegis Group

Davenport, Iowa, USA

Full-time

ISP Support Technician 100% remote *must reside within 90 miles of Davenport, IA Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provi

Help Desk Support/Network Administrator

GovCIO

Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Responsibilities Schedule team for configuring, maintaining, and troubleshooting network hardware issues such as routers, switches, and

Help Desk Specialist I - Remote

Kforce Technology Staffing

Remote or Plano, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist to join their team remotely. Manager is open to remote anywhere within the U.S. and open to any timezone. Duties: * Help Desk Specialist will provide support to end users for computer, application, system, device, access and hardware issues * Identifies, researches, and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * As a Help Desk Specialist

IT/Helpdesk Specialist

SimVentions, Inc

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A

Help Desk Agent I

SAIC

Remote

Full-time

Job ID: 2505439 Location: REMOTE WORK, VA, US Date Posted: 2025-05-14 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC has an opening for a Fully Remote, Help Desk Agent I support the Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all I