Description We are seeking a Help Desk Analyst in the manufacturing industry, based in San Antonio, Texas. This role offers a contract to permanent employment opportunity and involves providing both onsite and remote technical support to end users. As a Help Desk Analyst, you will be expected to field incoming help requests, prioritize issues based on business needs, and work collaboratively with team members to resolve hardware and software related user issues. Responsibilities: Provide onsite
Description We are searching for a proactive Help Desk Analyst I to add to our team in San Antonio, Texas. This role will primarily focus on providing technical assistance to local and field users in a dynamic work environment. You will be responsible for responding to technical help tickets, providing IT support for various applications, and proposing solutions to recurring technical issues. Responsibilities: Responding promptly to technical help tickets submitted through various channels. Pro
Description Robert Half is actively in need of a Help Desk Analyst to support local and field users in a growing company in the Financial Services industry. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the
Helpdesk Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic Helpdesk Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. Required Experience Associate s Degree
Overview: This position is 100% onsite at the client office in South Austin. The HT Group is partnering with a top company in the Austin area that develops software for businesses to help manage their networks, systems, and IT infrastructure. We are in search of a dedicated Helpdesk Analyst, who will be responsible for supporting internal users, troubleshooting network problems and assisting with the operational duties of team management. Will work with customers to determine and resolve proble
Description Robert Half is working with a client in the East Dallas area that is looking for an onsite Desktop Support Analyst. This will be 5 days a week onsite with a schedule of M-F, 7AM - 3:30PM. This is a small business environment with a close-knit group of employees that is looking for the right candidate to support their end users. POSITION: DESKTOP SUPPORT LOCATION: EAST DALLAS DURATION: 6 MONTH CONTRACT TO HIRE SALARY: 55K Requirements Printer TroubleshootingActive DirectoryInven
Help Desk Specialist Remote - SATX Secret Clearance* Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract information is accurate and complete. Performs basic user-problem analyses f
BuzzClan is an elite business consulting firm collaborating to provide software, advisory & implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware & software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.Title - Mac Support Analyst Location - DownTown Dallas, TX (100% onsite) Job Tenure - Full Time In this role, you will be responsible for being a point of contact for end users
IT Support Specialist Houston, Texas Central Houston company has an immediate need for a IT Support Specialist for a permanent position. Responsibilities: -Serve as IT Support Specialist is the company's first line of defense for technical issues. -Act as the primary point of contact for employees needing assistance with technology. -Investigate and resolve employee technical problems. If an issue cannot be fully resolved, escalate it appropriately. Ensure the employee's concern is fully addres
Job Title: IT Technical Support Location: Dallas TX Duration: Full Time/ Permanen Note: This will be X00% onsite role (M-F). Shift timing for our team will be X:XX am to XX:XX need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win X0, Win X00X, Win X012, WESX Active directory, Group policy, DHCP, DNS. Microsoft SCCM X012 Sever Manage
1+ years of experience supporting PC operating systems, including Windows 7 and Windows 10. 1+ years of experience supporting mobile devices such as Android or Apple Tablets/Phones. 6+ months of experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.) with the ability to create, edit, save, and send documents. Effective communication skills to interact with colleagues and end-users. Efficient call handling abilities to ensure prompt and accurate issue resolution.
IT HELPDESK TECHNICIAN Plano, TX We are hiring a IT Helpdesk Technician for our Healthcare client in Plano. The ideal candidate will carry multiple certification and have experience performing Level I - Level Helpdesk support for internal and remote users. This position has several potential paths for growth including Desktop Support, IT Field Support or several other internal IT groups. What You'll Do: Provide 80%-100% phone support to local and remote users Learn and support proprietary heal
Our client DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a Support Specialist. This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible. Here s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going computer management process
Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,
Roles and Responsibilities of a Five9 Developer: Solution Design and Development: Work closely with stakeholders to understand business requirements and design custom solutions within the Five9 platform to meet those needs. This may include creating custom workflows, call flows, integrations with other systems, and developing custom applications using Five9's APIs.Customization and Configuration: Customize and configure Five9's contact center software to align with the unique needs and processes
Job Description: The Cyber Security Analyst will help plan and carry out security measures to protect information systems. Tasks include but are not limited to the following areas: Security and Risk Management, Asset Security, Security Architecture and Engineering, Communications and Network Security, Identify and Access Management, Security Assessment and Testing, Security Operations, and Software Development Security.Responsibilities: Serves as an internal information security consultant to
Job Purpose: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Suppo
Desktop Support DESCRIPTION: This position has primary responsibility for managing all support calls that come into the department that is escalated by the IT Service Desk, whether through e-mail, phone, or walk-ins. Tier 1 problems should be resolved by the IT Service Desk Engineer. This person should be a team player with the ability to bring new ideas to the team and to openly and regularly share knowledge with the team. There is regular interaction with staff outside of the IT area, which re
Piper Companies is looking for an IT Technician to support our client's management and staff in El Paso, Texas. This is a full time, fully onsite position. Essential Duties of the IT Technician: Provide Tier 1 support for end usersPerform deskside support for hardware/software installations, upgrades, troubleshooting and configurationEscalate reported issues to System Administrators as neededManage user account in Active Directory and Exchange Online Qualifications of the IT Technician: Bachelo
Seeking an Technical Support Service Desk with experience in Service Desk in Plano TX Job Title: Technical Support Service Desk Location: Plano TX 75025 Duration: 6 Months Contract Job Description: Candidates with a minimum 2 years of Service Desk experience Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts. Job responsibilities would include inbound & outbound calling, responding on emails and triaging
