Helpdesk I Jobs in Jersey City, NJ

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Service Desk Analyst

TEKsystems

•

Remote or Maryland, USA

Full-time

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming
Posted 4 hours ago

SENIOR IT PROJECT SPECIALIST

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALSIT SOFTWARE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. Under general supervision of the Senior Director of Systems Development & IT Support, (Computer Systems Manager, NM-II), with wide latitude for the exercise of independent initiative and judgment, the Computer Specialist (Software) IV, functions as Systems Development Manager oversees the development, implementation,
Posted 60+ days ago | Updated 4 hours ago

DIRECTOR OF SOLUTION ENGINEERING

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE IMMEDIATELY REACHABLE ON EXAM NO. 1139. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing Ne
Posted 60+ days ago | Updated 4 hours ago

IT Technician, Bureau of Childcare

City of New York

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New York, New York, USA

Full-time

Company Description Job Description Cyber Security Analyst I-13633 - Open to candidates' who have filed for CYBER SECURITY ANALYST Exam No. 5061, within the filing period From: February 5, 2025, To: February 25, 2025. The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a Desktop Complianc
Posted 60+ days ago | Updated 4 hours ago

SYSTEMS PROGRAMMER ANALYST

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. The Office of Accountability Strategies (OAS) is responsible for providing strategic operational, analytical, and systems support services to the DSS-AO (Department of Social Services Accountability Office), across the DSS, and to sister agencies outside of DSS, ensuring data driven efficiencies are effectively implemented. Wit
Posted 60+ days ago | Updated 4 hours ago

New York City Desktop Tech L2

Apex Systems

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Jersey City, New Jersey, USA

Full-time

Job#: 2081451 Job Description: Level 2 Desktop Support Technician The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for d
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Posted 21 days ago | Updated 4 hours ago

Deputy Chief Information Officer - IT Operations

City of New York

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New York, New York, USA

Full-time

Company Description Job Description NOTE: This position is open only to current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or, those who are currently reachable on the open competitive civil service list for Computer Operations Manager or promotional civil service list for Computer Systems Manager civil service title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SE
Posted 55 days ago | Updated 4 hours ago

PeopleSoft Absence Consultant

Kforce Technology Staffing

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Remote or Altamonte Springs, Florida, USA

Third Party, Contract

RESPONSIBILITIES: Kforce has a client in Altamonte Springs, FL that is seeking a proactive and experienced PeopleSoft Absence Consultant to support our HR and payroll operations through the end of 2025. This is a fully remote role requiring strong configuration skills, analytical thinking, and the ability to manage multiple priorities independently. Key Responsibilities: * Configure and maintain PeopleSoft Absence Management components (arrays, formulas, brackets, etc.) * Support payroll week a
Posted 4 days ago | Updated 1 hour ago

Certified IT Administrator (LAN/WAN), Level 1

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description *Applicants must be permanent in the title of Certified IT Administrator (LAN/WAN) or have a permanent comparable civil service title.* The New York City Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in the Information Technology division. This individual will join a team of senior technicians who support 700 users in our locations in Brooklyn and Long Island City. The follow
Posted 60+ days ago | Updated 4 hours ago

Network Administrator 1 (NBOE)

Newark Public Schools

•

Newark, New Jersey, USA

Full-time

Position Type: Non Instructional - All Titles/Network Administrator 1 Date Posted: 2/19/2025 Location: Division of Information Tech - 304 NEWARK BOARD OF EDUCATION HUMAN RESOURCE SERVICES 765 BROAD STREET, NEWARK, NEW JERSEY 07102 ROGER LEN, SUPERINTENDENT NETWORK ADMINISTRATOR I Division of Information Technology (Pending availability of funds and Board of Education approval) The Superintendent invites qualified and interested persons to apply for the position of Network Administrator
Posted 60+ days ago | Updated 4 hours ago

SAP Database Administrator - Herndon, VA (Remote)

XFORIA Inc

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Remote

Contract

Role : SAP Database Administrator T4 Project location : Herndon, VA (Remote) - Travel may be required to VA once a quarter Job Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support.Monitor, collect statistical information, and provide reporting on capacity and system performance. Based on statistics, make recommendations t
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Posted 18 days ago | Updated 1 day ago

Oracle Cloud Core HR and Position Management Lead Consultant

Sierra-Cedar, LLC

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Remote

Full-time

Location: Hybrid with remote work allowed. Travel to client sites as required. Company Overview: Sierra-Cedar is a leading Oracle Cloud consulting company that delivers innovative and transformative projects for its clients across public sector, higher education, commercial, and healthcare. Our mission is to provide exceptional Oracle Cloud consulting services that enable our clients to achieve their business objectives. We take pride in being a great place to work and foster a culture of collab
Posted 15 days ago

SENIOR MICROSOFT POWER BI DEVELOPER

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description YOU MUST BE PERMANENT IN THE COMPUTER SPECIALIST SOFTWARE CIVIL SERVICE TITLE, PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. The Office of Performance Management & Data Analytics (OPMDA) reports critical statistics and data related to the Department of Homeless Services (DHS) as well as to Human Resources Administration's (HRA) operations and program services. OPMDA is requesting to hire one Computer Specialist Software IV to function as
Posted 60+ days ago | Updated 4 hours ago

Senior Project Manager

Infojini

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Remote or Austin, Texas, USA

Contract, Third Party

Project Overview The project will consolidate a standalone Community Development & Revitalization (CDR) Microsoft 365 (M365) tenant into the primary M365 environment, thereby improving governance, security posture, and user experience. Contractors will work closely with an implementation partner and internal teams, including technical, cybersecurity, help desk, PMO, and executive leadership. Most duties are telework-friendly. Occasional on-site sessions at 1700 N Congress Ave, Austin, TX 78701,
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Posted 4 days ago | Updated 23 hours ago

Lead Technician

TEKsystems

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Remote or Fenton, Missouri, USA

Full-time

Description Call Handling & SupportDeliver tech support for end-users and clientsAccurately log, categorize, and prioritize support requestsPerform remote and on-site troubleshooting for hardware, software, and network issuesEscalate complex issues to internal teams or external vendors Team Coordination & Leadership: Mentor and guide junior techniciansLead team meetings for knowledge-sharing and task managementMaintain technical documentation and procedural guidesSupport training and onboarding
Posted 2 days ago | Updated moments ago

Technical Trainer / Technical Writer - SBG

Document Storage Systems Inc

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Remote or Virginia, USA

Full-time

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Technical Trainer / Technical Writer. The ideal candidates for this posi
Posted 1 day ago | Updated 1 hour ago

DevOps Support Engineer

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description THE AGENCY The Department of City Planning (DCP) plans for the strategic growth and development of the City through ground-up planning with communities, the development of land use policies and zoning regulations applicable citywide and sharing its perspectives on growth and community needs with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place to work - cultivating intellectual inspiration, professional de
Posted 60+ days ago | Updated 4 hours ago

KYC Senior Technology Lead Business Analyst - C13 (Hybrid)

Citi

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Remote or Tampa, Florida, USA

Full-time

The SMB Know Your Customer (KYC) Ops Organization is an Anti-Money Laundering (AML) function within the SMB business that is responsible globally for ensuring SMB meets the standards mandated by Corporate AML/Compliance and external regulators. Within the SMB KYC Ops Organization, the Global Business Solutions team is responsible for partnering with Operations, Business, Compliance and Technology in gathering, vetting, prioritizing and implementing KYC business requirements and solutions on the
Posted 2 days ago | Updated 4 hours ago

Technical Support Representative: Mid-Level

Jack Henry & Associates

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Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and cr
Posted 6 days ago | Updated 4 hours ago

IT Support Specialist - ONSITE

ConsultNet, LLC

•

Remote or Westlake, Ohio, USA

Full-time

Title: IT Support Specialist Location : Westlake, Ohio Target Start Date : 8/4 Type: (C, CTH, D): CTH Pay Rate / Salary (Ranges OK) : $25/hr We are looking for a reliable and tech-savvy IT Support Specialist to join our team and provide hands-on and remote support for users across multiple Northeast Ohio locations. This position is based onsite in Westlake, Ohio, with occasional travel to other local sites as needed. Key Responsibilities Serve as the first point of contact for end-user techni
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Posted 14 days ago | Updated 4 hours ago