Helpdesk II Jobs

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Help Desk Manager

Robert Half

Boise, Idaho, USA

Full-time

Description We are looking for an experienced Help Desk Manager to lead and enhance IT support services for a dynamic team in Boise, Idaho. This role involves providing strategic direction and hands-on leadership to ensure efficient and effective end-user support across the organization. The ideal candidate will excel in managing IT operations, implementing best practices, and fostering a collaborative environment for both users and technical staff. Responsibilities: Oversee and lead IT support

Help Desk Analyst Hybrid Conyers, GA

Paramount Software Solutions, Inc

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

Title: Help Desk Analyst Location: Hybrid 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Description: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier supp

3rd Shift Helpdesk Technician

TEKsystems c/o Allegis Group

Madison, Wisconsin, USA

Full-time

Description We are seeking a dedicated Help Desk Technician for a 3rd shift role in Madison, WI.This position involves providing support to end users on a variety of technical issues. The technician will identify, research, and resolve technical problems, responding to telephone calls, emails, and personnel requests for technical support. Responsibilities include documenting, tracking, and monitoring problems to ensure timely resolution. The ideal candidate will have knowledge of commonly used c

Help Desk System Analyst

3i People, Inc.

Atlanta, Georgia, USA

Contract

We have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 6 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. As a Help Desk System Analyst, you will play a c

Help Desk Analyst

TEKsystems c/o Allegis Group

Augusta, Maine, USA

Full-time

Description On-site in Augusta, ME Top 3 Skills: 1 to 3 years of experience in a similar role Experience with Windows OS Must have strong written and verbal communication skills Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a

Help Desk Analyst

Rivi Consulting Group

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr

Jr IT Support Technician: helpdesk / desktop support, Windows, MS 365, etc.

KORE1

Brea, California, USA

Contract

THIS JOB IS ONSITE IN BREA, CA.THIS IS A CONTRACT UP TO 4 MONTHS THAT (PENDING MUTUAL FIT / PERFORMANCE) COULD BE EXTENDED.NO 3RD PARTY FIRM CANDIDATES.KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Jr. IT Support Technician: helpdesk / desktop support, Windows, MS 365, etc.The IT Technician is responsible for the comprehensive support of all of day-to-day IT needs. The scope includes hardware, software, network security, web presence, and telep

OPS Help Desk Student Assistant

University of Florida

Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Main Campus (Gainesville, FL), Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, a

Help Desk Analyst

Mitchell Martin, Inc.

Irving, Texas, USA

Full-time, Contract

Title: Help Desk AnalystPay Rate: $35.00-$39.00/HourPosition Type: IT-Contract Location: Irving, TX, Onsite Flexibility: HybridJOB SUMMARY: Our Client is a managed services provider committed to innovative distribution and tailored ATM solutions. We continue to expand and grow our managed services and ATM as a Service offerings which means we need to continue growing our teams that support these innovative capabilities. We are looking for candidates that want to grow with us and contribute to ou

IT Helpdesk Analyst

IDR Inc.

St. Joseph, Michigan, USA

Full-time

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor's degree in any field but a firm interest a

Specialist - Help Desk

Arlington ISD

Arlington, Texas, USA

Full-time

Support/Hourly - Position - Technology Job Number Start Date Open Date 05/01/2025 Closing Date ROLE AND PURPOSE: Provide a central point of contact to respond to technology user inquiries concerning both hardware and software related problems. Initiate problem determination procedures and offer appropriate solutions. Update master database reflecting request and resolution. QUALIFICATIONS: Education/Certification: High School diploma or GED from an accredited institution required.Bachelor's Deg

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t

Onsite contract : Helpdesk Technician in Toledo, OH / 5 days a week

Strategic Systems Inc

Toledo, Ohio, USA

Contract

Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat.Diagnose and resolve hardware, software, and network issues.Assist with the installation, configuration, and maintenance of IT equipment and software.Document and track support requests, ensuring timely resolution and follow-up.Escalate complex issues to higher-level support teams as needed.Maintain a high level

Help Desk Technician

TEKsystems c/o Allegis Group

Columbus, Ohio, USA

Full-time

TEKsystems is seeking a Tier 1 help desk technician for one of our clients based out of Columbus, Ohio. This position has an on-site component, so the candidate must be willing to commute to Columbus. Must Have: Minimum 1 year of IT support or service desk experience, including professional work, internships, academic projects, or coursework.Associate degree (or equivalent relevant experience).Availability to work daytime and evening shifts during the week, with some weekend hours included. Ni

HELP DESK TECHNICIAN

Judge Group, Inc.

Vienna, Georgia, USA

Full-time

Location: Vienna, GA Description: Our client is currently seeking a HELP DESK TECHNICIAN in GA. A Growing Consumer Products company is in search of an IT Help Desk Technician. You will provide support via phone, email, and chat to resolve hardware, software, and network-related issues. You will manage help desk tickets in the IT service management system. You will also assist with the setup, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals. You will al

Help Desk lll

Modern Technology Solutions

Huntsville, Alabama, USA

Full-time

Overview Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Help Desk in Huntsville, AL. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha

Help Desk Analyst On site 5 days a week

Liberty Personnel, Inc

Haverford, Pennsylvania, USA

Full-time

Help Desk Analyst ( Contract role) Join a forward-thinking company that values innovation and professional growth. We offer a dynamic work environment that combines the benefits of remote flexibility with on-site collaboration. By joining our team, you'll gain access to diverse projects, a supportive network, and opportunities to enhance your technical expertise. **Key Responsibilities:** - **Incident Handling:** Provide end-user support via phone, email, or face-to-face interaction, prioritizin

Help Desk Technician

TEKsystems c/o Allegis Group

Kernersville, North Carolina, USA

Full-time

Description Seeking someone with experience of over 5 years working within Tier 1-Tier 3 Help Desk Support. Responsibilities include: taking tickets and ability to troubleshoot any issue: mapping printers, password resets, troubleshoot MS app support issues, etc. Perform Root Cause Analysis, not just receive and escalate. Experience utilizing Excel to create reporting and troubleshooting MAC devices. Responsibilities: Support of factory floor systems Assist Help Desk Systems Analyst Network inf

Helpdesk Technician

TEKsystems c/o Allegis Group

Bartlesville, Oklahoma, USA

Full-time

Our Client is seeking a Help Desk Agent who will provide professional and courteous customer service to users regarding their Network connectivity and Extranet Support. This position requires 24/7 availability and the ability to provide customers with timely accurate and efficient technical support. Responsibilities Include: - Responding to customer inquiries via phone IM online networks and/or email troubleshooting and resolving issues. - Troubleshooting and Point-Of-Sale hardware software and/